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Legal & General Awards "Gold Status" to PBMS: Legal & General Group Plc. was founded in 1836 and is one of the best known and highly respected insurance companies in the UK. Legal & General's postal, reprographics and filing functions were managed in house. The main objectives in outsourcing those functions were to introduce innovation, improve service, reduce...; Tags: Pitney Bowes Inc., Insurance, Process Improvement, Outsourcing, Business Operations, Corporate Insurance, Quality, It Operations, Outsourcing & Subcontracting; Case studies

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