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- Leading Pay-TV Company Runs One of Europe's Largest IP-Based Call Centers With SAP Software
- Germany and Austria's leading pay-TV company, Premiere AG, handles around 17 million customer calls every year. To improve service efficiency - and maintain its number one position - Premiere decided to restructure its call center architecture. The new hosted solution runs using SAP Business Communications Management software and constitutes one...
- Case studies 2007-08-01
Additional Resources
- Anybody got advice/recommendations on "Pay as you go" cell phones/services?
- I have no experience with cell phones but would like something for emergencies (car trouble, injury in the woods, etc). Over in the "Do you need a cell phone to survive?" discussion, droolin recommended I look at "pay as you go" options. (http://tinyurl.com/2vwjpv)Has anyone here used a "pay as...
- Discussion threads 2007-04-25
- Incentives and perils of at-risk pay for project managers
- At-risk pay programs can be innovative and bold, but will they work for project managers? Tom Mochal discusses the issues you should consider before implementing such a program.TechRepublic columnist Tom Mochal receives dozens of e-mails each week from members with questions about project management problems. He shares his tips on...
- Technical articles 2002-09-16
- Some tech skills getting pay boost
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...
- Technical articles 2004-12-03
- Microsoft asked to pay 175 million in taxes in India
- Still, I find it interesting that Microsoft believes its products to be licensed - as stated in its EULA, and not sold. I have never really considered the implications of "licensing" a software versus "purchasing" one. What do you have to say about this?RE: Microsoft asked to pay 175...
- Discussion threads 2008-04-04
- Severance pay and unemployment compensation
- Sneakty Tricks they playIn December, 2005 Aon Group fired 140 technicians to save an outsourcing contract. The outsourcing firm, CSC, honored the severance agreements and we we received one weeks pay for every year worked, in my case 7 years. Ok, good there. And we unemployment was...
- Discussion threads 2009-03-24
- YOU CAN'T PAY CANADIANS STRAIGHT COMMISSION!!!
- YOU CAN'T PAY CANADIANS STRAIGHT COMMISSION!!!It seem to me that many US companies are under the impression that it is okay to hire 'from home' employees based solely on commission without the need to pay the Provincial minimum wage.MORE than once I have run into the same scenario in the...
- Discussion threads 2005-01-11
- Client doesn't want to pay. What would you do?
- I have a client that does not want to pay me for my past work I have done. I have submitted time sheets and have described to them all the work I have done but they don't want to pay up. What would you guys do in this...
- Discussion threads 2006-02-16
- How much should a contractor pay a subcontractor?
- A long-time employee has decided to make consulting his profession, and he's not sure what kind of cut a prime contractor should take from the bill before paying the subcontractor. Here's our advice.Tim Heard is a technical recruiter for JC Malone, a career placement service. Tim shares his career advice...
- Technical articles 2002-12-02
- Why do people pay taxes on their labor to the IRS?
- Since your labor, and the income paid to you in the fair exchange of your labor for money, is not taxable, then why do people fall for the scam of paying a tax on it? Fact: It has been shown time and again that our Constitution prohibits this tax. Fact:...
- Discussion threads 2007-08-22
- Are salaried employees entitled to overtime pay?
- Either wayI'm sure I'll get screwed out of my time anyway.At my companyBeing a US based firm, and because Canada has similar laws, we have the same rules.I am deemed "management" therefore I do not get overtime. Others in my same pay grade are not management and are entitled to...
- Discussion threads 2008-10-27
- Help desk techs are owed overtime pay
- How should we compensate techs when the hours get long?A recent article in Redmond Magazine clued me in to the fact that support techs may be legally eligible for overtime pay here in the U.S., even if they are "salaried" employees. I blogged about this issue here:http://blogs.techrepublic.com.com/helpdesk/?p=324Some managers think that...
- Discussion threads 2008-12-04
- Some tech skills getting pay boost
- Pay linked to specific technology abilities has dropped this year overall, but several hot skills are paying off for workers, according to a report. Whiile salaries paid for non-certified IT skills have fallen 4.2 percent overall, pay for other positions, including certified networking skills has risen 5.9 percent. Pay for...
- Discussion threads 2004-12-03
- salary positions and overtime pay
- salary positions and overtime payI was offered a programming position which seems like a decent opportunity but it pays salary. I've heard friends who are in management complain about salary positions but not sure how this works in IT. My fear is that I would be working 60-70...
- Discussion threads 2006-02-01
- Microsoft pitches pay-as-you-go PCs
- Microsoft pitches pay-as-you-go PCsarticle rootPrepay for your computer timeThe trial program FlexGo is Microsoft's latest attempt to make PC ownership more accessible to people in emerging markets.See the photo gallery: Paying off the PC by the hourhttp://techrepublic.com.com/2300-10877-6074639.htmlFlexGo charges people for home computer use. After several hundred hours of paid use,...
- Discussion threads 2006-05-22
- Do you pay attention to software EULAs?
- The EULA is normally just one of those things that I personally just click Next on and bypass without reading. I know you're supposed to read them and abide by the terms, but I don't think I'm alone.Check out the poll I'm running in Decision Central regarding EULA usage:http://blogs.techrepublic.com.com/decisioncentral/?p=108What...
- Discussion threads 2008-05-02
- $10,000 pay cut...
- $10,000 pay cut...Well I got a nice christmas gift. I am a one man IT department who was paid by the hour including overtime. (salary non-exempt) New plant manager comes in march makes a few changes. I was requested to monitor my overtime to minimize it as much as possible....
- Discussion threads 2005-12-22
- How much should this job pay?
- How much should this job pay?Alright, i don't know if it is appropriate to ask this particular question here, but i don't know anyone else in the IT field that great to discuss this type of thing.I work at a multi-franchise auto dealership in northern california, my duties include the...
- Discussion threads 2006-07-31
- Lower salary job opportunities can pay off in the future
- No matter what the job market or the economy is like, IT managers are always keeping their ears and eyes open for new opportunities—whether they want to move out of a stressful work environment or take on a more challenging and exciting role.In the best scenario, that new career opportunity...
- Technical articles 2003-07-14
- Should companies help pay for home networking labs?
- You've set up a home networking lab to learn the trade, train for certification exams, and test networking concepts before trying them out on the corporate network. The question is, should your company compensate you for it?Many of you think that a home networking lab is invaluable for honing IT...
- Technical articles 2002-07-09
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