12 Resources for

partner relationship management

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WebTrends Migrates From Siebel to Salesforce for Global Customer and Partner Relationship Management: When WebTrends management with the help of Francisco Partners acquired the business unit from NetIQ, WebTrends needed a new CRM solution, fast. Siebel On Premise, the incumbent CRM solution, was short on fans within the sales organization and not a viable option for the WebTrends' IT staff, which was quickly...; Tags: Salesforce.com Inc., Partnership, Siebel Systems Inc., Partner Relationship Management, WebTrends Corp., Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Software, Sales; Case studies
Convergence Networks Case Study: Papa Murphy's: Papa Murphy's was tasked with running a corporate network to service its more than 200 users - with a staff of only three full-time employees. Papa Murphy's required a smart partner that would relieve some of the company's internal IT support issues, enabling the technology staff to focus on maintenance...; Tags: Partnership, Partner Relationship Management, Partner Relationship Management (PRM), Business Structures, Help Desk, Enterprise Software, Software, Finance, It Operations; Case studies
Improved Customer Relationship Management in Order to Provide the Best Possible Intelligence Information: A major federal government agency in the Intelligence Community recognized that implementing an effective Customer Relationship Management / Partner Relationship Management (CRM / PRM) program required careful thought and planning. The effort was designed to provide the organization with practical recommendations for effective business process re-design, organizational change, and technologies...; Tags: Partner Relationship Management, Organization, CRM, Partner Relationship Management (PRM), Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Software, Marketing; Case studies
How to create a Direct Cable Connection between 2 PC's running Vista Hm Prm: I have two PC's at home running Vista Home Premium. Each machine has dual ethernet connections on the MoBo. I want to connect my cable modem to one PC and share the connection using ICS, and I want to connect the two PC's using a crossover cable, which...; Tags: Microsoft Windows Vista (Longhorn), Cable, Network technology, Partner Relationship Management, matthew.conquergood@..., Microsoft Windows Vista, DCC, Vista Home Premium, two-PC, PC; Discussion threads 2007-09-12
Enabling Partner Value Networks Through Partner Relationship Management: Many companies recognize the importance of managing their customer relationships as a means to achieve dramatic improvements in business performance. These customer-focused strategies often fall short, however, when they fail to consider the growing impact of business partnering. Increasingly, many brand owners are leveraging partners to drive revenue and meet...; Tags: Revenue, Partnership, Network, Partner Relationship Management, Business Structures, Finance; White papers 2006-08-01

Benchmarking Oracle Database With PRM Shared Memory Management: Starting with HP-UX 11i v2 (B.11.23), resource controls include the management of shared memory. This capability is exposed to the system administrator via Process Resource Manager PRM A.03.01. PRM is a resource-management tool that allows one to fine-tune how resources (CPU, memory, and disk I/O) are allocated on a server....; Tags: HP-UX, Hewlett-Packard Co., Oracle Corp., Benchmarking, Partner Relationship Management, Oracle Database, Process Resource Manager, Partner Relationship Management (PRM), Databases, UNIX, Operating Systems, Servers, Enterprise Software, Software, Data Management, Hardware; White papers 2006-03-01
Delivering the Advantages of Utility Computing Today Through Proactive Resource Management: Proactive Resource Management enables organizations to immediately begin realizing the business benefits of utility, without a substantial investment in virtualization and other technologies typically associated with utility computing. PRM solutions are available today, and they can be deployed on existing IT infrastructures quickly, easily and affordably. Organizations that implement PRM...; Tags: BMC Software Inc., Information Technology, Partner Relationship Management, Proactive Resource Management, Partner Relationship Management (PRM), Utility Computing, Network Technology, Strategy, Enterprise Software, Software, Networking, Management; White papers 2005-05-24
How to select a partner relationship management vendor: With any software evaluation, it's important to first get a clear picture of your organization's needs before you decide on a vendor. You will need to interview three main constituents to help determine those needs when you’re selecting a partner relationship management PRM vendor:Your channel manager/director (or whichever title your...; Tags: Jim Zimmermann, partnership, Partner Relationship Management; Technical articles 2003-05-07
Partner relationship management vendors lure clients with combined services: Perhaps the most coveted position that IT vendors want to attain is a spot on Gartner's famous Magic Quadrant. Partner relationship management PRM vendors are no different. I looked at the 2003 Magic Quadrant for PRM, which is available free from Siebel's Web site (a free registration is required to...; Tags: partnership, Partner Relationship Management, Jim Zimmermann, ERP, Magic Quadrant; Technical articles 2003-04-30
Analysts define partner relationship management products: Partner relationship management PRM is a business strategy for improving communication between companies and their channel partners. Web-based PRM software applications enable companies to customize and streamline administrative tasks by making shipping schedules and other real-time information available to all the partners over the Internet.As organizations continue to exercise caution...; Tags: Jim Zimmermann, partnership, PARTNER, Partner Relationship Management; Technical articles 2003-04-23
Partner relationship management tools can optimize your indirect sales channels: In this increasingly specialized world, no company can hope to be all things to all markets. This applies to sales processes as well as technology. To help increase sales to multiple markets (including vertical and/or geographic), many companies now rely heavily on indirect sales channels. This can include any combination...; Tags: Jim Zimmermann, partnership, Partner Relationship Management, tool, indirect sales channel, sales; Technical articles 2003-04-16
Mastering the language of today's business relationships: Strategic corporate relationships have become a new way of doing business—among customers, resellers, and everyone in between. Of course, all of this collaboration has required a few specialized terms. This week's Jargon Watch takes a look.Common interests among companies have led to a stronger definition of relationships, shared information, and...; Tags: Business structures, Partner relationship management (PRM), Supply chain management (SCM), Enterprise software, Customer relationship management (CRM), Mary Ann Fitzharris, SCM, partnership, Jargon Watch, C-Commerce, supply chain, Partner Relationship Management, Kei; Technical articles 2000-04-21

Additional Resources

NetSuite Case Study: BizActions LLC: BizActions is a Potomac, Md.-based company. BizActions needed a Web-based solution that integrated accounting, campaign management, sales force management and partner relationship management. NetSuite has allowed BizActions to streamline accounting, partner relationship management, sales force management and campaign management via the integrated NetSuite while allowing the company to customize each...; Tags: NetSuite Inc., BizActions, Partner Relationship Management (PRM), Sales Force Management, Business Structures, Sales Strategy, Enterprise Software, Software, Sales, Finance; Case studies
Software From IBM and 3OR Solutions Helps Beverage Bottler Improve Customer Relationship Management: 3OR, an IBM Advanced Business Partner, specializes in software solutions that focus on management of quality assurance, workplace health, customer relationship and personal data. Calidad Total Plus Total Quality Plus is an integrated IT solution, specially designed for document management to meet international standards for quality management systems (ISO 9000),...; Tags: Beverage, IBM Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Quality, Iso standards, Tqm/Six Sigma/ISO 9000, Process Improvement, Enterprise Software, Marketing, Software, Business Operations, It Operations; Case studies 2007-04-01
Binda's Retail Partner Relationships Sparkle Using Siebel Consumer Goods: Binda was challenged to manage its retail and distribution relationships using information retained in separate departments. Each time a partner contacted the Italian company, the partner was passed from department to department in the search of an answer to its inquiry. This inevitably resulted in frustration and inefficiency. Following the...; Tags: Oracle Corp., Partnership, Siebel Systems Inc., Binda, Business Structures, Finance; Case studies
High Performance With mySAP Customer Relationship Management: Adisseo, a major producer and distributor of animal nutrition additives, was created following the sale of Aventis's Animal Nutrition subsidiary to CVC Capitals Partner. The company wanted to recast and optimize the sales processes and improve its customer service standards. It chose mySAP Customer Relationship Management to help it meet...; Tags: mySAP, Customer Service, High-performance, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Product Marketing, Software, Sales, Marketing; Case studies
Improving the Relationship Between Business and IT: The challenge for CIOs and IT organizations has never been greater - they need to improve IT credibility and change the perception of IT from a cost-center to that of a business partner. In this webcast, one will learn how to change the reactive nature of IT to one of...; Tags: Information Technology, Strategy, Management; Webcasts
Getting Started With Citizen Relationship Management (CRM): Citizen Relationship Management is derived from the commercial concept commonly referred to as Customer Relationship Management, or CRM. CRM can be best described as a business culture and philosophy to gain insight about customers, understand their needs, and proactively meet them while building a stronger relationship with the customer. Over...; Tags: Concept, Citizen, U.S. General Services Administration, Citizen Relationship Management, Government, Advertising & Promotion, Customer Relationship Management (CRM), Vertical Industries, Enterprise Software, Marketing, Software; White papers 2005-08-09
10 Steps to Justifying a Learning Management System for Your Partner and Supplier Training: Many organizations have implemented learning and knowledge management strategies for their partner programs, backed by a Learning Management System LMS, to bridge this gap between internal and external stakeholders. Learning management systems have provided value to partner management organizations primarily by cutting training administration costs through automation, by replacing instructor-led...; Tags: Partnership, Supplier, Training, Learning Management System, Business Structures, Finance; White papers 2007-02-02
Customer Relationship Management in Banking Sector and a Model Design for Banking Performance Enhancement: Nowadays, many businesses such as banks, insurance companies, and other service providers realize the importance of Customer Relationship Management CRM and its potential to help them acquire new customers retain existing ones and maximize their lifetime value. At this point, close relationship with customers will require a strong coordination between...; Tags: CRM, Banking, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Financial Services, Marketing, Software; White papers 2006-09-05

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