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Is outsourcing being replaced by an in-sourcing trend in financial services IT?: Recently, high-profile outsourcing deals in the financial services industry have fallen apart or been canceled. Is the shift toward in-sourcing signaling an end to outsourcing? Mark Vernon takes a look at the forces behind these changes. A recent Deloitte survey of 25 of the world's largest business...; Tags: Mark Vernon, financial service, outsourcing, information technology, outsourcing deal, Financial Service IT Newsletter, Bank, Outsource, It Operations, Business Operations, Outsourcing & Subcontracting; Technical articles 2005-09-13
Avoid outsourcing risks by building flexibility into contracts: This series on outsourcing IT in the financial services industry concludes with a look at the risks involved in long-term deals. Renegotiating a contract is difficult--but it may be your only option. Mark Vernon discusses contract renegotiation and the importance of building flexibility into any new contract. Stay up...; Tags: Mark Vernon, outsourcing, outsourcing deal, Financial Service IT Newsletter, It Operations, Business Operations, Outsourcing & Subcontracting; Technical articles 2005-05-17

Additional Resources

The ROI of Outsourcing: Cost-effectively managing your applications and infrastructure (in a world where every dollar counts): This paper explores outsourcing trends, including who is outsourcing and why they are outsourcing. The paper discusses the merits of outsourcing and how organizations can leverage a select group of qualified outsourcing providers, such as NaviSite, to address their own compliance requirements. Finally, the paper offers practical advice on...; Tags: NaviSite Inc., ROI, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers
Six Finance and Accounting (F&A) Outsourcing Myths Lay to Rest: "Outsourcing leads to a loss of control and with the advent of Sarbanes Oxley F&A outsourcing simply isn't viable." "Organisation would need to make a number of improvements to internal processes and systems before it could even consider outsourcing." "Outsourcing is something only large corporations consider and anyway isn't it...; Tags: Accounting, Finance, EquaTerra, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2007-12-11
IT Outsourcing: Making It Work: Outsourcing is the contracting of a third party to manage a business process more effectively and efficiently than can be done in-house. The purpose of this white paper is to review issues and opportunities offered by IT outsourcing. It identifies common errors made in outsourcing and factors that are critical...; Tags: Information Technology, IT Outsourcing, Fujitsu Ltd., Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2002-02-26

Beyond Technology: Maximizing Return on IT Outsourcing Investments: This paper will explore what HP has learned from hundreds of global outsourcing engagements with clients who have used outsourcing to drive IT transformation, IT agility, and increased business value from their IT. It will focus on critical success factors that often lie outside of the outsourcing contract, but should...; Tags: Hewlett-Packard Co., Information Technology, Investment, IT Outsourcing, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2005-10-01
Don't Get Bitten by Your ASP: There is a great deal of truth in the observation that ASPs are in fact the latest variant of outsourcing or computer bureau with an Internet slant. SLAs are intimately connected with outsourcing and few companies will outsource a service without one - One cannot envisage paying large amount of...; Tags: Microsoft ASP, Outsourcing, Scripting Languages, Productivity, Service Level Management, It Operations, Business Operations, Outsourcing & Subcontracting, Software/Web Development, Web Development, It service Management; White papers
Outsourcing Information Technology: This White Paper is one of a series of papers that focus on key issues and important topics in the acquisition and management of Information Technology IT. It outlines the general processes involved in outsourcing. It also studies the problems involved in implementing outsourcing as well as securing the positive...; Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 1998-02-01
Metrics and Incentives in Outsourcing: Driving Peak Performance: Metrics and incentives are an important component of outsourcing relationships, but as executives use outsourcing more strategically, these become more critical than ever. This research study, Accenture found that each type of outsourcing relationship calls for different metrics and incentives to some extent. More importantly, executives also use the same...; Tags: Incentive, Performance, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2001-09-01
Working Through Sarbanes-Oxley Compliance and Outsourcing IT Services: Increasingly, companies are turning to outsourcing in the hopes of reducing the cost and complexity of their operations. The Sarbanes-Oxley Act has not diminished interest in outsourcing. Companies can view outsourcing providers as supportive in their compliance efforts. The potential benefits are enabled when a company logically facilitates its compliance...; Tags: Sarbanes-Oxley Compliance, Hewlett-Packard Co., Sarbanes-Oxley Act, Compliance, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2006-01-01
Why Outsourcing?: Outsourcing giants that permanently provide inspiration by imposing global trends constitute a benefit to the entire outsourcing market. However, clients' needs are very specific to their own organizations; their search for cost optimization or very specific skill sets generates new outsourcing demands daily. Although India is the main service provider...; Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers
Strategic Outsourcing: Testing the Outsourcing Waters and Staying Afloat: As more companies begin outsourcing some or all of their IT function, it becomes difficult to ignore the competitive pressure. With competitors achieving their IT needs at 20-30% less cost, and getting ahead in the market because of increased focus within the company, those who ignore the outsourcing trend could...; Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers
The outsourcing decision for a globally integrated enterprise: from commodity outsourcing to value creation.: Globalization and advances in technology have changed the way business gets done. Today, outsourcing helps make the globally integrated enterprise possible. And the decision-making process for outsourcing is changing -- with CIOs playing a more strategic role. To learn how IBM helps turn outsourcing into opportunity, download this whitepaper.; Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2008-01-01
Are You an Ideal Candidate for Outsourcing?: Creating and maintaining the right relationship with suppliers is instrumental in realising the benefits of IT outsourcing. Fujitsu believes that IT outsourcing has matured greatly since the first big contracts were awarded a decade ago. The first and second generation of contracts tended to concentrate on offloading costs, but made...; Tags: IT Outsourcing, Fujitsu Ltd., Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting; White papers
The IT Outsourcing Dilemma: This white paper provides executives critical considerations when examining the outsourcing of information technology. It explores the primary business benefits of outsourcing value and provides key criteria for vendor selection. Finally, it demonstrates that Verizon Information Technologies, Inc. possesses not only the experience and expertise, but also the best service...; Tags: Information Technology, Verizon Communications Inc., IT Outsourcing, Outsourcing, It Services, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management; White papers 2003-06-20
Outsourcing: How to Assess, Diagnose And/or Restructure Your Relationship: Outsourcing agreements created ten, five, even three years ago are now being renegotiated because they were essentially conceived in another era. The increasing level of sophistication in modern IT and business process outsourcing best practices produce agreements that are far more flexible and, to a greater extent, "Future-proofed." This webcast...; Tags: Outsourcing, Business Process Outsourcing (BPO), It Operations, Business Operations, Outsourcing & Subcontracting; Webcasts
Managing an IT-Outsourcing Partnership in Asia Case Study: The Relationship Between a Global Outsourcing Company and its Global IT Services Supplier: This paper describes a case study of an Asian Information Technology IT outsourcing partnership in the discrete manufacturing industry. Interviews with business and IT executives of both the outsourcing company and the IT supplier provided the necessary insights. This article aims to provide a...; Tags: Information Technology, Outsourcing Company, IT Outsourcing, Tilburg University, Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2002-09-01
Why Outsourcing Might Be Worth a Fresh Look: While the concept of outsourcing has been around for at least several decades, a number of factors including the global recession of the last few years, businesses focusing on cost cutting versus capital investment for growth, and the continued pace of IT technological change have recently accelerated the discussion outsourcing...; Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2004-07-01
Can We Talk?: Communication, Commitment, and Other Keys to Building a Successful Outsourcing Relationship: Outsourcing is about relationships. Relationships are about trust. The key to successful outsourcing is a quality relationship built on open communication, teamwork, and mutual commitment to a common goal. Sounds simple. Yet why are so many outsourcing deals so clearly unsatisfying? This white paper examines some of the dynamics driving...; Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers
Outsourcing by Leaps and Bounds: Looks like outsourcing is really taking off -- based on news articles and latest research. Companies are progressively outsourcing more work than ever. New entrants are testing the waters and diving with small, but determined efforts to make outsourci; Tags: offshore outsourcing, it management, project management, outsourcing, lexusat35@..., High Turnover; Discussion threads 2006-12-20

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