15 Resources for

outsourcing company

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Security and Assurance in Outsource Contracts: Driving Standards Agency: The DSA, like many organisations that outsourced their IT, does have a dedicated department to manage the outsourcer and the relevant infrastructure. However, within this, the importance of managing the security aspects of this infrastructure and providing oversight of security were not really recognised. The Information Assurance team understood that...; Tags: Agency, Siemens AG, Outsourcing Company, Outsource, Standards, Outsourcing, Security, It Operations, Business Operations, Outsourcing & Subcontracting; Case studies
Oxygen Business Solutions Expands Customer Base, Lifts Earnings by 300 Percent: Oxygen Business Solutions Limited is a leading information technology services and outsourcing company specializing in supporting SAP users in Australasia. The challenge was to transform internal shared-services organization into customer-focused outsourcing company with capacity and credibility to successfully support all aspects of client IT needs. Oxygen implemented BMC enterprise systems...; Tags: BMC Software Inc., Oxygen, Information Technology, Outsourcing Company, Earnings, Outsourcing, It Management, It Operations, Business Operations, Outsourcing & Subcontracting, It service Management; Case studies
Bigger Isn't Necessarily Better: Why a Leading Candy Manufacturer Chose a Mid-Market Specialist: In 1997, Russell Stover Candies RSC outsourced its legacy information systems. However, by early 1999, they were unhappy with their chosen outsourcing provider - one of the world's largest outsourcing companies. The outsourcer's poor performance affected RSC's ability. Because of various issues, RSC considered bringing its entire IT infrastructure and...; Tags: Information Technology, Outsourcing Company, Outsourcing, Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Management; Case studies
Noodle on this before choosing outsourced "experts": I'm in the process of remodeling a home. It was built in 1963 by an architect who my wife and I have always admired and we bought it about 3 months ago. At the time we recognized it was a true fixer-upper. Since then we...; Tags: Outsourcing Company, Outsource, Upshot, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting, John McKee; Blog posts 2007-09-20
Virtual Contact Centers and Outsourcer Management: Unlocking the Potential of Virtual Contact Centers: In a business world witnessing rapid globalization and consolidation, Virtual Contact Centres VCCs promise compelling financial savings and customer service benefits. However, achieving these aims is often difficult. This White Paper reviews the market drivers for VCCs, options for outsourcing, and the financial and...; Tags: Financial, Outsourcing Company, Contact Center, Call Centers, Outsourcing, Customer Relationship Management (CRM), Globalization, Financial Accounting, It Operations, Business Operations, Outsourcing & Subcontracting, Enterprise Software, Software, Strategy, Management, Finance; White papers 2007-03-12

'Hope and Trust' Is Not a Strategy: There is still the need for SLAs and for a well written contract when outsourcing the business critical applications. But SLAs should not simply look at the end result of what is delivered to the organisation by the outsourcer. The SLAs should include components regarding what the outsourcer is doing,...; Tags: Strategy, SLA, Outsourcing Company, Service Level Management, Outsourcing, It Operations, It service Management, Business Operations, Outsourcing & Subcontracting; White papers 2006-10-31
F&A Outsourcing Providers Discover Competitive Advantage With Real-Time Transaction Inspection: Business Process Outsourcing BPO service providers specializing in Finance and Accounting (F&A) see a growing market opportunity but already face increasing price pressures. Advisory firms are commoditizing engagements and defining what service level guarantees should be. In addition, costs keep escalating in offshore locations, diminishing some benefits of labor arbitrage....; Tags: Competitive Advantage, Outsourcing Company, Outsourcing Venture, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2006-02-16
So, What Do You Offer?: Internal IT groups are under constant pressure to justify their existence. When compared to an outsourcer, Internal IT IIT is at a disadvantage because the outsourcer can readily present management a list of services that are available, descriptions of each, available service level plans and their associated costs. This is...; Tags: Outsourcing Company, Jupitermedia Corp., Service, IIT, Outsourcing, ITIL, It Operations, Business Operations, Outsourcing & Subcontracting, It Services; White papers 2006-02-27
Status Quo versus changing organization: Status Quo versus changing organizationOutsourcing may work in some instances where the organization you are trying to service stays somewhat static. Where many outsourcers will kill you with costs is with change. From what I have seen, if you save money on managing todays servers, the outsourcer will really gouge...; Tags: data center, infrastructure, it management, miscellaneous, outsourcing, outsourcing company, server, trtjj@...; Discussion threads 2006-01-30
Managing an IT-Outsourcing Partnership in Asia Case Study: The Relationship Between a Global Outsourcing Company and its Global IT Services Supplier: This paper describes a case study of an Asian Information Technology IT outsourcing partnership in the discrete manufacturing industry. Interviews with business and IT executives of both the outsourcing company and the IT supplier provided the necessary insights. This article aims to provide a...; Tags: Information Technology, Outsourcing Company, IT Outsourcing, Tilburg University, Outsourcing, It Services, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2002-09-01
Consulting Firm Questions Validity of Outsourcing: Consulting Firm Questions Validity of OutsourcingA recent document released last week, Deloitte Consulting has come out harshly about Outsourcing and has stated specifically that “In the real world, outsourcing frequently fails to deliver on its promise.” Furthermore, Deloitte Consulting stated that “Rising negative sentiment in the media, analysis of a...; Tags: consulting, outsourcing, outsourcing company, rather than a cost saving option, says outsourcing really a fad, The Admiral; Discussion threads 2005-04-25
First Outsourcing project!: Hi!I'd like you help me with this situation.I am an independent consultant in the process to engage a project but I going to outsource the most of this. However in the earliers interviews with my client I went alone, but in the next meeting when I'; Tags: it management, outsourcing, outsourcing company, TSoft; Discussion threads 2005-03-22
Indian firms set up shop in Europe, Mexico: Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today!By ...; Tags: Operational accounting, Sujay Chohan, back-office, outsourcing, Indian company, outsourcing company; Technical articles 2004-09-02
Four tips for launching an offshore development project: While offshore development can reduce costs, it also raises some serious obstacles. Find out the right questions to ask when selecting an overseas partner.Offshore outsourcing can keep you up at night, and not just because you’re on the phone with workers 10 time zones away. You worry because you’re handing...; Tags: Outsourcing, Peter Marshall, outsourcing company, offshore outsourcing; Technical articles 2002-04-09
Should you outsource your antivirus/antispam systems?: Most businesses—especially at the enterprise level—run their own antivirus and antispam (AV/AS) systems. Another option—outsourcing AV/AS efforts—is being looked at very closely. While there is disagreement between vendors and analysts on whether use of this approach has increased during the past few months, both groups agree that its attributes make...; Tags: anti-spam, antivirus, Carl Weinschenk, outsource, outsourcing, outsourcing company, virus; Technical articles 2003-08-13

Additional Resources

The ROI of Outsourcing: Cost-effectively managing your applications and infrastructure (in a world where every dollar counts): This paper explores outsourcing trends, including who is outsourcing and why they are outsourcing. The paper discusses the merits of outsourcing and how organizations can leverage a select group of qualified outsourcing providers, such as NaviSite, to address their own compliance requirements. Finally, the paper offers practical advice on...; Tags: NaviSite Inc., ROI, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers
Strategic Outsourcing: Testing the Outsourcing Waters and Staying Afloat: As more companies begin outsourcing some or all of their IT function, it becomes difficult to ignore the competitive pressure. With competitors achieving their IT needs at 20-30% less cost, and getting ahead in the market because of increased focus within the company, those who ignore the outsourcing trend could...; Tags: Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers
Working Through Sarbanes-Oxley Compliance and Outsourcing IT Services: Increasingly, companies are turning to outsourcing in the hopes of reducing the cost and complexity of their operations. The Sarbanes-Oxley Act has not diminished interest in outsourcing. Companies can view outsourcing providers as supportive in their compliance efforts. The potential benefits are enabled when a company logically facilitates its compliance...; Tags: Sarbanes-Oxley Compliance, Hewlett-Packard Co., Sarbanes-Oxley Act, Compliance, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2006-01-01
Outsourcing vs Shared Services: What is the different between Outsourcing and Shared Services ?From my experience....Outsourcing means you are taking a function of the company / business, and contracting another party to run it. For example, outsourcing your Service Desk.Shared services usually refers to a service provided within the company, whether outsourced or not,...; Tags: Shared Services, outsourcing; Q&A 2006-04-04
Six Finance and Accounting (F&A) Outsourcing Myths Lay to Rest: "Outsourcing leads to a loss of control and with the advent of Sarbanes Oxley F&A outsourcing simply isn't viable." "Organisation would need to make a number of improvements to internal processes and systems before it could even consider outsourcing." "Outsourcing is something only large corporations consider and anyway isn't it...; Tags: Accounting, Finance, EquaTerra, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; White papers 2007-12-11

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