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- Healthcare Insurance Provider: System Architecture Baseline & Stabilization Plan
- An overtaxed IT system was causing daily network outages of a critical customer-facing application for a major insurance provider; these outages were resulting in lost time, reduced productivity, and an inability to meet customer service goals. The larger challenge was to create a more flexible IT environment that leveraged the...
- Tags: System Architecture, Customer Service, Insurance Company, Health Care, Outage, Insurance, Manufacturing, Product Marketing, Customer Relationship Management (CRM), Business Operations, Corporate Insurance, Marketing, Enterprise Software, Software
- Case studies
- Why Email Fails: A Survey of Microsoft Exchange and Lotus Notes Outages
- While there is no argument that email is a mission-critical application for businesses today, email continues to fail, and fail frequently. Despite large enterprise investments in replication, mirroring, and tape back up systems, business have a 75% chance of losing email for a significant duration at least once a...
- Tags: Microsoft Exchange Server, IBM Lotus Notes, Microsoft Corp., Survey, Outage, IBM Corp., E-mail, Online Communications
- White papers
- Designing an Application Availability Strategy With EMC
- Over 90% of system outages are planned, not accidental. Yet even scheduled downtime can have serious consequences - including lost productivity and lost revenue during the outage. In this webcast, you'll learn how you can reduce planned downtime while also protecting your environment from unplanned outages - through next-generation technologies...
- Tags: Strategy, EMC Corp., Outage, Manufacturing, Storage, Hardware
- Webcasts
- 3n (National Notification Network) Uses Clustered Data Center Infrastructure to Lower IT Costs and Ensure 24x7 Availability
- 3n National Notification Network is a privately held company founded in 2002. 3n wanted to enable 24x7 availability of the company's notification system and avoid an enterprise-wide system outage in the event of the failure of a single database server. They wanted to create a data infrastructure that will cost-effectively...
- Tags: Data Center, Oracle Corp., Network, Information Technology, Outage, Manufacturing, Data Centers, Databases, Storage, Application Servers, Enterprise Software, Hardware, Data Management, Software
- Case studies
- Live Webcast: Before You Migrate: 5 Considerations in Protecting against Email Outages and Data Loss
- According to Osterman Research, more than 50% of organizations using Microsoft Exchange will upgrade to Exchange 2007 by 2009. While in the final planning stages of an upgrade, are you considering how your new email infrastructure will address high availability, archiving, recovery, compliance, e-Discovery and the growing...
- Tags: Microsoft Exchange Server 2007, Dell Computer Corp., Webcast, Data Loss, Microsoft Exchange Server, Outage, MessageOne, E-mail, E-mail Servers, Online Communications, Enterprise Software, Software
- Webcasts 2008-06-30
- 10 flagrant grammar mistakes that make you look stupid
- These days, we tend to communicate via the keyboard as much as we do verbally. Often, we're in a hurry, quickly dashing off e-mails with typos, grammatical shortcuts (I'm being kind here), and that breezy, e.e. cummings, no-caps look. It's expected. It's no big deal. But other times, we try...
- Tags: Outage, Manufacturing, Jody Gilbert
- Blog posts 2008-03-06
- One week after latest outage, BlackBerry trips again
- Within a week after our latest report of a BlackBerry outage comes news of another confirmed issue with BlackBerries in North America. Unlike last week's incident, the downtime was limited to RIM's BlackBerry Internet Service BIS customers across all carriers. Corporate customers tend to lean towards the BlackBerry Enterprise...
- Tags: Research In Motion Ltd., RIM BlackBerry, Outage, Handhelds, Manufacturing, Hardware, Paul Mah
- Blog posts 2008-02-21
- Another major BlackBerry disruption reported in North America
- For the second time in 10 months, a major service outage of the popular BlackBerry service has been reported. The cause of this new outage is still unclear at the moment. What is known is that it began at about 3:20 P.M. ET and was fixed early in the...
- Tags: RIM BlackBerry, Outage, Manufacturing, Handhelds, Hardware, Paul Mah
- Blog posts 2008-02-12
- Yet another Blackberry outage hits North America
- For the second time in ten months RIM has suffered a 'major service outage' in North America that affected about eight million subscribers but the service was restored a few hours later. BlackBerry received a black eye last April when the mobile email service failed for almost 48 hours. A smaller outage was also...
- Tags: Mobile, Server, RIM BlackBerry, Outage, Service, Manufacturing, Advertising & Promotion, Handhelds, Marketing, Hardware, Tim Malone
- Blog posts 2008-02-11
- Live Data Center Migration across WANs: A Robust Cooperative Context Aware Approach
- A significant concern for Internet-based service providers is the continued operation and availability of services in the face of outages, whether planned or unplanned. This paper advocates a cooperative, context-aware approach to data center migration across WANs to deal with outages in a non-disruptive manner. It specifically seeks to achieve...
- Tags: Aware, Data Center, Server, Migration, Outage, Server Virtualization Technology, Data Centers, Storage, WANs, Hardware, Data Management, Networking
- White papers 2007-08-31
- Site outage today 11/13 beginning at 5pm US/Eastern
- TechRepublic will be down for approximately 30 minutes today 11/13/07 for scheduled maintenance.This planned outage will occur at approximately 05:00 p.m. US/Eastern time 04:00 p.m. US/Central 03:00 p.m. US/Mountain 02:00 p.m. US/Pacific 09:00 p.m. GMT...
- Tags: Manufacturing, beth.blakely@..., outage, UCT Please, US/Eastern, Dad, Wow!
- Discussion threads 2007-11-13
- Site outage today 11/6 beginning at 5pm US/Eastern
- TechRepublic will be down for approximately 30 minutes today 11/6/07This planned outage will occur at approximately 05:00 p.m. US/Eastern time 04:00 p.m. US/Central 03:00 p.m. US/Mountain 02:00 p.m. US/Pacific 09:00 p.m. GMT ...
- Tags: Manufacturing, beth.blakely@..., outage, US/Eastern, Well OK
- Discussion threads 2007-11-06
- AT&T messaging service down for three hours
- eWeek reports that AT&T Wireless experienced a national outage of its messaging service on September 28, 2007. Company officials confirm that the outage started in early afternoon ET and lasted for three hours. According to the report by eWeek: At least three customers contacted about...
- Tags: AT&T Corp., Messaging, Outage, Messaging Service, Manufacturing, Groupware, Enterprise Software, Software, Paul Mah
- Blog posts 2007-09-29
- Google blogs experience brief outage
- Hot on the heels of Skype's outage last week is a report from PC World that Google's very own Blogger blog publishing, as well as its Blogspot blog hosting services, went offline. Apparently, a litany of complaints flooded the official Blogger discussion forum earlier in the week....
- Tags: Google Inc., Blog, Outage, Blogger, Blogging, Manufacturing, Internet, Paul Mah
- Blog posts 2007-08-22
- Windows update triggers Skype outage
- Folks, the word is out on the official Skype Heartbeat Blog. The outage that started on Thursday, August 16, 2007, was "triggered by a massive restart of [Skype users'] computers across the globe within a very short timeframe as they re-booted after receiving a routine set of...
- Tags: Microsoft Windows Update, Network, P2P, Skype Technologies S.A., Outage, Peer To Peer (P2P), Microsoft Windows, Networking, Internet, Operating Systems, Software, Paul Mah
- Blog posts 2007-08-20
- Major Skype outage in progress
- Skype has confirmed that its network is currently experiencing an outage, resulting in a loss of connectivity for millions of Skype users. It appears to have to do with the fact that users are unable to authenticate to Skype due to a software issue. As...
- Tags: Skype Technologies S.A., Outage, Manufacturing, Paul Mah
- Blog posts 2007-08-16
- Major Skype outage in progress
- Share with us how the outage affected youRe : Major Skype outage in progressBig problem. No way of contacting my peers.
- Tags: Manufacturing, paulmah@..., outage, Skype Technologies S.A.
- Discussion threads 2007-08-16
- Site outage scheduled for today 8/9/07 at 5:30 pm EST
- TR will be down for approximately 30 minutes today beginning at 5:30 pm EST.Here's a short list of things you can do while we're down:1. Clean out your keyboard2. Clean your mouse3. Create fun lists to post on TR4. Think up bizarre complaints that will drive BB out of her...
- Tags: Manufacturing, beth.blakely@..., outage
- Discussion threads 2007-08-09
- Yesterday TechRepublic was buggy because...
- For those of you that check the news, San Francisco had a major power outage yesterday, and it took half of CNET down with it. (I don't know full details--like if the outage outlasted our UPS systems, or if the colo center just dropped the ball--because I'm not on the...
- Tags: Manufacturing, Jay Garmon, outage, C-NET
- Discussion threads 2007-07-25
- Keeping Your Business Connected: Solutions for a Healthy Exchange Environment
- Are Exchange outages affecting productivity, your reputation and your revenues? With this solutions brief, learn how to avoid messaging system downtime and resulting business interruptions - before an outage happens! This White Paper: Optimizing Exchange for Business Continuity explores: Why Exchange outages occur...
- Tags: Environment, Messaging, Connected Corp., Outage, Quest Software Inc., Manufacturing, Groupware, Enterprise Software, Software
- White papers 2007-05-01
