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- Osterman Research Case Study: WorldCom
- This case study presents an overview of WorldCom's application of iPlanet directory solutions. WorldCom found itself growing along side a myriad of acquisitions. In addition to its traditional communications business, the company needed to address new lines of business, which include the switching fabric, data multiplexing, services provisioning and some...
- Tags: Osterman Research, WorldCom Inc., Directory Services, Enterprise Software, Software
- Case studies
- The Case for Archiving Email: A MessageLabs White Paper by Osterman Research
- This paper discusses how email archiving benefits an organization for purposes other than regulatory compliance, & why archiving is becoming a best practice for an organization to follow regardless of its size or the industry. It also discusses the benefits that a hosted archiving solution can provide, as well as...
- Tags: Osterman Research, Archiving, MessageLabs Ltd., Business Intelligence, Enterprise Software, Software, Data Management
- White papers
- A Guide to Messaging Archiving - An Osterman Research White Paper
- This Osterman Research white paper discusses the key issues to consider when evaluating email archiving systems and the Google approach to managed email archiving.
- Tags: Google Inc., Osterman Research, E-mail Archiving, Messaging, E-mail, Online Communications
- White papers 2008-01-01
- Planning for Improved Email Availability
- For the vast majority of individuals who use varieties of communications tools in a business context - which can include email, a telephone, instant messaging, fax or other tools - email is clearly the most important capability on a number of levels. For most users, the volume of email that...
- Tags: Osterman Research, E-mail, Online Communications
- White papers 2007-06-01
- A Guide to Understanding Hosted and Managed Messaging: An Osterman Research White Paper
- Electronic messaging has become the de facto communications medium and file transport system used in the workplace today. Organizations can manage their messaging functionality in one of three ways: Completely internally using in-house staff, hardware and software. Completely externally, using hosted or managed...
- Tags: Osterman Research, Messaging, Groupware, Enterprise Software, Software
- White papers 2007-08-01
- Emerging Trends in Fighting Spam
- Spam has been a serious problem for email administrators and users alike for more than five years, growing from one in six emails in 2002 to approximately three out of four emails today. In fact, after five years of dealing with spam and throwing significant resources at the problem, 54%...
- Tags: Symantec Corp., Osterman Research, Problem, Spam, E-mail, Security, Online Communications
- White papers 2007-06-01
- Osterman Research: A Comparison of Leading Messaging Management Tools
- To understand organizations' perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems including Barracuda Spam Firewall, GFI MailEssentials, McAfee GroupShield for Microsoft Exchange, and Symantec Brightmail. This white paper presents the results of that survey, comparing Sunbelt...
- Tags: Osterman Research, Messaging, Survey, Sunbelt Software, Tool, E-mail, Groupware, Viruses And Worms, Online Communications, Enterprise Software, Software, Security
- White papers 2006-12-01
- Large Attachments Without the Email Woes
- Email has become the most important communications tool used in business. It is the primary communications medium for both external and internal communications - significantly more important than the telephone - and the one that users can least afford to be without. Because the number and size of attachments sent...
- Tags: Osterman Research, E-mail, Online Communications
- White papers 2005-07-25
- Critical Success Factors for Real-time Collaboration, by Osterman Research
- Collaboration — the sharing of information and ideas — is a critical business process that is becoming more critical in an era of tighter profit margins and increased competition. The ability to make information-sharing processes easier, more effective, and more efficient creates benefits for any organization, including speeding its product...
- Tags: Collaboration, Osterman Research, SiteScape, Groupware, Enterprise Software, Software
- White papers 2005-04-01
Additional Resources
- Webcast: Top 10 Tips for Effective Online Presentations
- Web seminars and other interactive Web events are important channels for sharing useful information and extending your organization's reach. But how do you plan for and execute a successful online presentation? Find out during this TechRepublic Webcast, featuring Michael Osterman, founder of Osterman Research, and Beth Gilbert,...
- Tags: Digital Media, Channel Management, Presentation, Citrix Systems Inc., Webcast, Web, Marketing, Consumer Electronics, Personal Technology
- Webcasts 2007-12-13
- Bracing for the Next Disaster
- The devastating effects of Hurricane Katrina and 9/11 made clear the importance of business continuity planning. Yet because of the expense and effort, many businesses have yet to examine their preparedness and response strategies. In this ZDNet Webcast, Rhoda Phillips, Research Manager at IDC, offers a step-by-step...
- Tags: ZDNet, on-demand, Hurricane Katrina, analysis, 9/11 commission, E-mail, Business Continuity, Storage, Webcast, Business Continuity Planning
- Webcasts 2007-08-28
- Why Your Organization Needs to Focus on Outbound Content: An Osterman Reseach White Paper
- For the most part, organizations in North America have almost universally deployed systems that protect against inbound threats, such as viruses, worms and spam. Far fewer organizations have deployed systems that monitor outbound content. However, the growing use of email and instant messaging, coupled with the growing variety of other...
- Tags: Organization, Monitors & Displays, Security, Hardware, Components
- White papers 2007-05-01
- Top 10 Tips for Effective Online Presentations
- Web seminars and other interactive Web events are important channels for sharing useful information and extending your organization's reach. But how do you plan for and execute a successful online presentation? Find out by listening to this TechRepublic Webcast, available on demand and featuring Michael Osterman, founder...
- Tags: Citrix Systems Inc., Web, analysis, best practice, product marketing, tool, Webcast
- Webcasts 2007-07-17
- Choosing the Right Collaboration Technology
- This white paper from Osterman Research explains the benefits that presence-enabled, real time collaboration systems offer over traditional collaboration tools, and goes on to describe the features and benefits of Zon, a SiteScape solution that helps organizations make decisions faster, shorten meeting cycles, reduce travel expenses, and improve...
- Tags: Collaboration, SiteScape, Groupware, Enterprise Software, Software
- White papers
- On-demand Webinar: Five Steps to Increasing Productivity and Profitability with Email Hosting
- Many organizations are realizing significant gains in productivity and profitability with hosted email and mobile messaging services. What are some of the main benefits of hosted messaging and hosted Exchange? What steps can be taken to evaluate hosted messaging and management for your organization? How does...
- Tags: On-demand, Messaging, E-mail, Groupware, Enterprise Software, Software
- Webcasts 2007-10-01
- Live Webcast: Message Security 3.0 - Why today's threats to messaging require a new approach to security
- The threat landscape for email and web has evolved rapidly in the last 18 months. Attacks have increased in volume and sophistication causing businesses of all sizes to look for effective solutions to defend against these evolving attacks. Message Security 3.0 describes a set of solutions that deliver highly effective...
- Tags: Google Inc., Webcast, Messaging, Attack, Groupware, Security, Enterprise Software, Software
- Webcasts 2008-03-26
- Best Practices for Instant Messaging Management and Security
- FaceTime Security Labs, the threat research arm of FaceTime Communications, reported that threats spread via Instant Messaging IM and P2P were up more than 2000% in 2005. According to Osterman Research, 90 percent of enterprises now use IM, and while the benefits to collaboration and efficiency are numerous, the challenges...
- Tags: Security, IM, Messaging, Best Practice, FaceTime Communications, Instant Messaging, Groupware, Internet, Online Communications, Enterprise Software, Software
- Webcasts
- Addressing IT Compliance Challenges with Backup Archiving Technologies
- This white paper from Osterman Research explains why backup and archiving should be central to your company's regulatory compliance efforts. It delves into the corporate governance issues that are driving some of today's most far-reaching business rules, and outlines key issues to consider when developing a backup and archiving strategy....
- Tags: Symantec Corp., Information Technology, Archiving, Compliance, Backups, Regulatory Compliance, Business Intelligence, Human Resources, Policies And Procedures, Enterprise Software, Software, Data Management
- White papers
- Free Report - IM Tough Enough for Business
- Instant Messaging IM is widely used in the workplace today and is becoming increasingly popular. Unfortunately, most use of IM in the workplace consists of consumer-grade IM clients that do not provide the level of security organizations require in order to protect their networks. This Osterman Research report discusses the...
- Tags: IM, Messaging, Instant Messaging, Groupware, Internet, Online Communications, Enterprise Software, Software
- White papers 2006-09-01
- Key Issues in Messaging Mobility
- This Osterman Research white paper discusses key trends in the mobile messaging space and the variety of challenges that organizations must satisfy for their growing base of mobile messaging users. This paper also identifies the significant benefits connected with working with USA.NET for a full messaging solution that includes both...
- Tags: Mobile, Messaging, USA.NET, Mobile Messaging, Groupware, Enterprise Software, Software
- White papers 2007-10-01
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