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- Danish Municipality Arhus Kommune: Less Bureaucracy and Better Target Follow-Up Using SAS
- In the future at Arhus Kommune - the Municipality of the city of Arhus, Denmark - managers at all levels of elderly care centers will be able to create an overview of key performance indicators KPIs and fulfill management objectives with less manual work involved. The Municipality of the city...
- Tags: SAS Institute, Balanced Scorecard, Marketing, Marketing Research
- Case studies
- Local District in Oslo Improves the Delivery of Muncipal Services While Reducing Overall Operating Costs
- The Bydel Gamle Oslo is located in Oslo, the capital of Norway. To better serve its citizens, the district government of Bydel Gamle Oslo decided to implement a state-of-the-art, converged voice and data infrastructure. They selected Nortel Networks for mission-critical reliability needed for the new Voice over IP VoIP solution....
- Tags: Oslo, Nortel Networks Corp., Bydel Gamle Oslo, Telephony, VOIP, Government, Telecommunications, Networking, Network Technology
- Case studies
- Portuguese Municipality Cuts Citizen Waiting Times by Half With New E-Government System
- Camara Municipal de Abrantes in Portugal wanted to provide integrated and cost-effective services to its citizens online and through its caller centre and improve the quality of life for residents. Prior to 2004, customer-facing services in the municipality - such as fire and rescue, leisure, sport, and libraries - were...
- Tags: Municipality, Microsoft Corp., E-government, Advertising & Promotion, Customer Relationship Management (CRM), Directory Services, Microsoft Windows Active Directory, Enterprise Software, Government, Marketing, Software
- Case studies
- Creating an Efficient, Citizen-Centric, Secure Message Exchange
- Oslo is the capital of Norway. It is also a lively, prosperous, and cosmopolitan city, offering a rich blend of culture, history, shopping, community life, and the arts. Oslo wanted to meet the increasing requirements for a secure synchronized message exchange - both internally among Council staff and externally among...
- Tags: Oslo, BEA Systems Inc., Middleware, Application Servers, Enterprise Software, Software
- Case studies 2006-03-01
- The Municipality of Alken Opens Up a World of GIS Opportunities: Autodesk MapGuide Serves as the Basis for a Powerful But User-Friendly Environment
- The Municipality of Alken in the Belgian province of Limburg is situated halfway between the local poles of Hasselt and Sint-Truiden. The Municipality of Alken attaches considerable importance to innovation and technical development, for the benefit of own personnel but particularly for citizens. A recent ambitious project geared to making...
- Tags: Autodesk Inc., Environment, GIS, Software
- Case studies
- Novell Case Study: Municipality of Epe
- The Municipality of Epe is located in the Province of Gelderland, in the central-eastern part of the Netherlands. Setting its sights on phasing out the traditional "One window, one product" approach to serving its citizens, the municipality looked to enable greater flexibility and responsiveness in the delivery of information. The...
- Tags: Novell Inc., Municipality, Construction
- Case studies
- Guarding and Protecting Dubai Municipality's Network and Ensuring the Integrity of the Information That Drives the City
- Few cities in the world are thriving to the extent Dubai is today. Diversification in the last few years into a service and tourism-oriented economy has placed significant pressure on the city's municipal services delivered by the Dubai Municipality. To combat threats to its desktop estate from viruses, worms and...
- Tags: Estate, Symantec Corp., Dubai, Network, Security, Cyberthreats, Desktops, Viruses And Worms, Hardware
- Case studies 2006-12-05
- Municipality Adopts Web-Based Infrastructure to Provide Round-the-Clock Public Services
- The Municipality of Karlskrona in Sweden wanted to create a new Web-based system that would give its citizens access to public services at all times. Its IT infrastructure, based on Novell, was too fragmented and complicated to upgrade, so, with the help of Microsoft Gold Certified Partners HP and Cornerstone,...
- Tags: Web, Municipality, Microsoft Corp., Taxes, Free Trade, Channel Management, Microsoft Windows, Financial Planning, Finance, Marketing, Operating Systems, Software
- Case studies
- Data Management Automation System Improves Swedish School Administration
- The Swedish municipality of Sundbyberg was having difficulty administrating student data in schools. Because information had to be entered manually into various applications, employees were losing time, and the risk of errors was high. With a solution based on Microsoft Identity Integration Server 2003, the municipality has automated and centralised...
- Tags: Administration, Municipality, Microsoft Corp., Data Management Automation System, Data Management, Workforce Management, Storage, Databases, Human Resources, Hardware, Enterprise Software, Software
- Case studies
- Spanish Municipality Streamlines Services With New Document Management System
- The Sant Andreu de la Barca Municipality in Catalonia, Spain, wanted to modernise its administration and document management systems to provide better citizen-centric services to a growing population. After assessing several specialised solutions, the municipality decided to deploy Microsoft Office SharePoint Portal Server 2003, with consultancy advice from Microsoft Gold...
- Tags: Municipality, Microsoft Corp., Document Management, Content Management, Managerial Accounting, Groupware, Enterprise Software, Software, Finance
- Case studies
- Danish Municipality Cuts Word Document Templates With Customised Template Management System
- The Municipality of Aarhus administers local government services to citizens in Denmark's second biggest city. The council wanted to take advantage of a migration to Microsoft Office 2003 Editions and Microsoft Windows Server 2003, to improve the management of templates for its officers and caseworkers. Advised by Ementor, the municipality...
- Tags: Microsoft Word, Microsoft Office 2003, Municipality, Microsoft Corp., Microsoft Windows Server 2003, Microsoft Windows, Microsoft Office, Servers, Operating Systems, Software, Office Suites, Hardware
- Case studies 2005-11-28
- New Solution Gives Swedish Municipality a Way to Increase Security, Save Money
- Horby Kommun is a municipality in southern Sweden. The municipality's IT services department manages an infrastructure based on the Windows Server 2003 operating system. This IT environment includes a portal system for local residents and an IT network used by the municipal employees as well as the region's schools. Horby...
- Tags: Security, Network, Information Technology, Municipality, Horby Kommun, Portals, Strategy, Networking, Internet, Management
- Case studies 2008-01-01
- Sluis Muncipality Replaces StarOffice With Office to Increase Productivity
- Sluis Municipality wanted to replace its StarOffice environment. Compatibility problems with Linux and its other software were having a negative effect on staff productivity and the helpdesk was being inundated with calls. So, following a comprehensive price/quality comparison, Sluis Municipality decided to migrate to Microsoft Office System to increase its...
- Tags: Microsoft Corp., Sluis Muncipality, StarOffice, Help Desk, Microsoft Office, Office Suites, Software, It Operations
- Case studies
- Nokia Communicator Has Increased the Flexibility and Efficiency of Home Nursing and Care in the Municipality of Borkop
- The Municipality of Borkop in the west of Denmark is in the process of introducing a mobile solution for home nursing and care in the district - a solution that is based on the Nokia 9210i Communicator, and which makes the everyday work of social and healthcare workers and nurses...
- Tags: Nokia Corp., Nokia Communicator, Advertising & Promotion, E-mail Clients, Marketing, Software
- Case studies
- Vital Forsikring ASA - Customer Service Comes First
- Vital Forsikring ASA is the largest privately owned life and pension fund insurance company in Norway. When the IT Organization of Vital Forsikring ASA was looking for a management platform for its systems, applications, databases and networks, Oslo Brs Stock Exchange offered to host an HP OpenView reference site visit....
- Tags: Customer Service, Hewlett-Packard Co., Information Technology, Vital Forsikring ASA, Strategy, ITIL, Utility Computing, It Management, Management, It Services, It service Management
- Case studies
- Technology Backbone Enables Automated Workflow and New Way of Working
- The Municipality of Cascais implemented a new technology backbone on Microsoft Windows Server 2003 with an intranet and document management and workflow application based on Microsoft SQL Server 2000. Documents are now generated, distributed and tracked digitally across all municipal departments, and the system is used for all interactions -...
- Tags: Backbone, Microsoft Corp., Workflow, Technology Backbone, Documents, Microsoft Windows Server 2003, Document Management, Content Management, Microsoft Windows, Financial Accounting, Managerial Accounting, Databases, Servers, Operating Systems, Software, Enterprise Software, Finance, Data Management, Hardware
- Case studies 2005-10-01
- Residents of Zoetermeer Rely on HP Print for All Their Vital Documents
- Situated in the Netherlands province of South Holland, the town of Zoetermeer is the municipal headquarters of an area of 37.06 km. Gemeente Zoetermeer, the Municipality of Zoetermeer, provides for most of the document needs of its 117,000 inhabitants from birth certificates, passports and driving licences to ID cards and...
- Tags: Hewlett-Packard Co., Zoetermeer, Printers, Knowledge Management, Hardware, Peripherals, Enterprise Software, Software
- Case studies
- LinderudCam (widget)
- This cam is located in Oslo, Norway, at a place called Linderud. It updates every 15 minutes, or by clicking on it.
- Tags: Oslo, Norway
- Software downloads 2007-04-18
- Environmental Systems Research Institute Case Study: Anchorage, Alaska
- The Municipality of Anchorage MOA includes the city itself plus the outlying areas of Birchwood, Chugiak, Eagle River, Eklutna, and Girdwood. To assist in the running of a municipal government with a large, diverse population covering an enormous area of land on the edge of a fragile ecology, the municipality...
- Tags: Environmental Systems Research Institute Inc., Municipality Of Anchorage, GIS, Software
- Case studies
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