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- Avaya Case Study: Optima Telekom
- OPTIMA Telekom is a new provider of fixed telephony services in the Republic of Croatia, which offers its customers a complete spectrum of telecommunications services. Optima Telekom sought a new communications system that could help improve its customer service by helping it provide a consistent, branded customer experience to every...
- Tags: Avaya Inc., Optima Telekom, VOIP, Telecom & Utilities, Telecommunications, Telephony, Product Marketing, Networking, Marketing
- Case studies
Additional Resources
- SAP Data Archiving and Optimization Service Helps Telekom Slovenije Slow Database Growth and Reduce Total Cost of Ownership
- Telekom Slovenije has become the backbone of Slovenia's high-tech community by connecting people and businesses both within its borders and beyond. The company demonstrates exceptional corporate responsibility by providing fixed and mobile telecommunications and Internet service to raise the competitive power of the entire economic environment and by setting society-friendly...
- Tags: Slovenia, Database, Archiving, SAP AG, TCO, Telekom Slovenije, Business Intelligence, Enterprise Software, Software, Data Management
- Case studies
- Deutsche Telekom Taps SAP Learning Solution to Drive Efficiencies Across the Enterprise
- This study reviews Deutsche Telekom's adoption of SAP Learning Solution. It discusses the reasons for product adoption, the decision makers' vendor evaluation process, implementation, costs, usage, satisfaction, and future plans for the system. Deutsche Telekom will use SAP Learning Solution on an enterprisewide level to train approximately 250,000 employees. In...
- Tags: SAP AG, Deutsche Telekom AG, International Data Group, E-learning, Telecom & Utilities, Telephony, Telecommunications, Enterprise Software, Software, Networking
- Case studies
- Deutsche Telekom: A Perfect Connection With SAP and IBM
- SAPHIR, the human resources system developed for Deutsche Telekom, today includes countless facets of company-wide personnel management, from administration to distribution to accounting to an integrated time recording solution. The challenge was to develop a comprehensive human resources solution for the company- wide personnel management of Deutsche Telekom, including time...
- Tags: Human Resources, SAP AG, Deutsche Telekom AG, IBM Corp., Pricing, Business Intelligence, Tools & Techniques, Enterprise Software, Databases, Marketing, Software, Data Management, Management
- Case studies
- Magyar Telekom Converges Advanced Services Over a Cisco Metro Ethernet Network
- With an eye to the future, Magyar Telekom began building a network foundation that could deliver high-speed Internet, voice, and cable television services across Hungary. The Cisco Metro Ethernet solution is helping Magyar Telekom realize rapid growth in subscriber base and market share. Featuring hierarchical QoS and traffic shaping, intelligent...
- Tags: Cable Television, Network, Cisco Systems Inc., VLAN, Magyar Telekom, Cisco Metro Ethernet Solution, Ethernet, Cable, LANs, Network Technology, Networking, Telecommunications, Personal Technology
- Case studies
- Telecommunications Leader Provides New Opportunities With Subscription Computing
- Slovak Telekom Group is the leading provider of telecommunications services in Slovakia, with fixed-line phone installations in more than half of the country's 1.9 million households. The company also provides mobile, Internet, call-center, and other services and solutions to residential and business customers. In recent years, Slovak Telekom sought to...
- Tags: Broadband, Microsoft Corp., Computing, Telecommunications Leader, Slovak Telekom Group, Telephony, Internet, Telecommunications, Telecom & Utilities, Broadband Internet, Networking
- Case studies 2008-02-11
- Telecommunications Firm Uses Solution to Offer Easy, More Secure Application Access
- Slovak Telekom provides telecommunications services to customers throughout the Slovak Republic. The company needed to ensure availability and reliability and to improve security for its customer information application. To address these issues, Slovak Telekom implemented the Windows Server 2008 Enterprise operating system. Now, IT employees can offer better application access...
- Tags: Microsoft Access, Slovak Telekom, Telephony, Telecom & Utilities, Microsoft Windows Server 2008, Telecommunications, Networking, Operating Systems, Microsoft Windows, Software
- Case studies 2008-01-01
- How much is your mobile bill this month? How does $218 trillion sound?
- According to MSNBC, a Malaysian man was slapped with a U.S. $218 trillion phone bill just last week. He was ordered to pay up within 10 days or face prosecution. Yahaya Wahab said he disconnected his late father's phone line in January, which is when...
- Tags: Phone, Mobile, Telephony, Telecom & Utilities, Advertising & Promotion, Telecommunications, Networking, Marketing, Paul Mah
- Blog posts 2007-08-12
- VIA Vinyl AC'97 Audio Codec Code 10
- I have an optima A255 series laptop, nothing flash. Just formatted it to XP Home for a friend due to it not being looked after.I reinstalled the vinyl audio codec which is the correct one for the laptop, and there is an exclamation mark next to it in the device...
- Tags: Microsoft Windows XP, ldb26@..., audio codec
- Discussion threads 2007-07-05
- Technology Scouting - A Case Study on the Deutsche Telekom Laboratories
- Technology Intelligence has become an important field of study in which a variety of different methods are discussed, all aiming at identifying opportunities and threats arising from advances in technology. In this respect, Technology Scouting is a method which can lower the time lag between the advances in technology and...
- Tags: Deutsche Telekom AG, Technology Intelligence, Globalization, Research & Development, Leadership, Strategy, Management, Business Operations
- White papers 2007-01-12
- Deutsche Telekom Division Enhances Security With New Operating System
- T-Systems is the IT services provider that manages the technology infrastructure of cellular carrier T-Mobile. A division of Deutsche Telekom along with T-Mobile, T-Systems decided to increase the security of high-level administrative passwords. This decision came at the same time that T-Systems was looking for technology to help control costs...
- Tags: Security, T-Systems, Operating System, Deutsche Telekom AG, Microsoft Windows Server 2008, Microsoft Windows, Strategy, Operating Systems, Software, Management
- Case studies 2008-02-01
- Telecommunications Provider Improves Productivity and Customer Service
- Telekom Slovenije is a leading Slovenian telecommunications provider. In 2005 the company replaced its hosted messaging services with a solution based on Microsoft Exchange Server 2003. The company was pleased with the results, and in 2006 deployed Microsoft Exchange Server 2007 to take advantage of the new version's advanced mobile...
- Tags: Customer Service, Microsoft Exchange Server, Telecommunications, Messaging, Microsoft Corp., Telekom Slovenije, Groupware, E-mail Servers, Enterprise Software, Software
- Case studies
- Mobiltel Consolidates IT Infrastructure With Itanium 2 - Based HP Integrity Superdome Servers
- As Bulgaria's leading telecommunications operator, Sofia-based Mobiltel possesses more than 60% market share. In September 2005, six months after winning the only Class-A license, Mobiltel became the first Bulgarian operator to offer Universal Mobile Telecommunication System UMTS services, which enable high-speed data transfer for multimedia technologies. Mobiltel faces internal rivalry...
- Tags: HP Integrity, IT Infrastructure, Hewlett-Packard Co., Telekom Austria, Information Technology, Intel Itanium, Intel Itanium 2, Server, HP Integrity Superdome, Mobiltel, Balance Sheets, Telephony, Leadership, Telecom & Utilities, Processors, Financial Statements, Financial Accounting, Finance, Networking, Management, Semiconductors, Hardware, Components
- Case studies
- Telekom Austria Enhances Data Availability With Upgraded Operating System
- Vienna-based Telekom Austria Group is a large, growing telecommunications company that serves more than 12 million customers in Austria and surrounding countries. Critical to company operations are two physically separate data centers used for managing information such as customer histories, billing information, and call center records. To provide greater availability...
- Tags: Availability, Billing, Microsoft Windows Server, Telekom Austria, Operating System, Microsoft Windows Server 2008, Microsoft Windows, File Servers, Data Centers, Operating Systems, Software, Enterprise Software, Storage, Hardware, Data Management
- Case studies 2008-01-01
- Austrian Telecommunications Giant Reduces IT Costs by Up to 90 Per Cent With Systems Management Tool
- When Austrian telecommunications regulation increased competition across the industry, Telekom Austria saw a need to improve customer service through better management of its IT infrastructure. The organisation's existing IBM-based solution was costly and difficult to manage. Telekom Austria standardised its networks on Microsoft technologies, including Microsoft Systems Management Server 2003....
- Tags: Software, Telekom Austria, Information Technology, Licence, Microsoft Corp., Systems Management, Telephony, Tools & Techniques, Strategy, Productivity, Telecom & Utilities, Telecommunications, Networking, Management
- Case studies 2005-07-01
- Change the default font in Word 2007
- Boring fontsI appreciate the information in the article, but why on Earth change your default font to Times or Arial?...they're terrible!Please consider using something more interesting... Garamond, Optima, Palatino, Chelthingham, Goudy, Olympia.There is a lot to say about proper use of typefaces and good design practice.
- Tags: nsmith@..., Microsoft Word, font, Microsoft Word 2007
- Discussion threads 2007-10-23
- Turkey's Leading Alternative Telecom Operator Boosts Sales Success With Customer Relationship Management Tool
- In 2004, specialist Internet Service Provider ISP and alternative telecom operator Borusan Telekom became the first company in Turkey to offer long-distance and international converged voice services to its corporate clients. The company had been relying on Microsoft Excel spreadsheets and costly paper-based processes - an inflexible Customer Relationship Management...
- Tags: Microsoft Corp., Turkey, Tool, CRM, Sales Strategy, Telephony, Customer Relationship Management (CRM), Advertising & Promotion, Telecom & Utilities, Enterprise Software, Sales Force Management, Telecommunications, Sales, Networking, Software, Marketing
- Case studies
- Audacity problems with Vista
- The problem is with Audacity running under Vista. Vista handles audio devices differently to previous versions of Windows. The record options are completely greyed out. The audio driver is called conextant high definition audio and seems to be a generic MS driver. I've read advice to make sure I am...
- Tags: Microsoft Windows Vista (Longhorn), jclaff@..., Audacity, audio driver, Microsoft Windows Vista
- Discussion threads 2007-05-20
- How Learning for Life Became Part of the DNA of One Australian High School
- Frankston High School in outer-suburban Melbourne lives its Latin motto. Optima Semper - The Best Always - defines how the school has pursued improvement to what was already a runaway success. In 2006, it extended the largest government school notebook PC program in Australia to include Tablet PCs in order...
- Tags: School, DNA, PC, Tablet PC, Microsoft Corp., Tablets, Notebooks, Microsoft Windows XP, Desktops, Hardware, Notebooks & Tablets, Operating Systems, Microsoft Windows, Software
- Case studies
- wierd FTP question
- Ok...I'm hosting an FTP server off of my home cable isp. I'm running this on windows 2000as on my own domain named home.local yes I am that much of a geek. I found a weird photo on my ftp server and I decided to find out who put it there,...
- Tags: advancedgeek, Deutsche Telekom AG, DTAG-NIC, FTP, FTP server, it management, Microsoft IIS Server, Ripe, server
- Q&A 2005-03-08
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