Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- White Paper: Six Critical IT Operations Questions for a Successful SOA Deployment
- There's a lot of talk about service-oriented architecture SOA. Organizations eagerly anticipate the increased development flexibility it can bring as well as its promise to speed business innovation. Much less discussed is the importance of the IT operations department to SOA success. To fully capitalize on the value of SOA,...
- Tags: Information Technology, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- White papers 2007-07-01
- Outsourcing Pays Off for Leading Financial and Business News Publisher
- Forbes.com is the most trusted information resource for the world's business and investment leaders and affluent adults. To support Forbes.com's growing business, the IT/operations team spent an increasing amount of time on new initiatives, new projects, and new products. As a result, the team had less time to spend on...
- Tags: Team, Financial, Sun Microsystems Inc., Forbes, Team Management, Backups, Outsourcing, Management, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- SOA Management: Bringing SOA into the mainstream of IT operations
- Managing SOA services is usually done by a specific project team initially. However, in the long run, SOA must be managed in production by IT operations to take advantage of trusted operational processes. This paper describes an approach to SOA management that integrates SOA into the fabric of...
- Tags: Hewlett-Packard Co., Information Technology, SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
- White papers 2008-06-06
- Which is the best stepin from Operations -Team Lead with ITIL certified
- Dear Friends,What is the next best stepping would be from Operations to the Process Oriented in IT Industry - with ITIL certifications?RegdsVenkat
- Tags: Process improvement, IT Services, rl_venkatvadanam@..., ITIL, team
- Discussion threads 2007-05-01
- MSDN Webcast: Visual Studio 2005 Team System: Design for Operations Using AVIcode Intercept Studio and MOM 2005 (Level 100)
- Application development and application maintenance are no longer separate. Closing the loop between operations and development is critical for keeping the total cost of operations down. The attendee of this webcast will learn how Microsoft Operations Manager MOM 2005 and AVIcode Intercept Studio 2.3 extend the capabilities of Microsoft Visual...
- Tags: Microsoft Developer Network, Microsoft Visual Studio, Team, Webcast, Microsoft Visual Studio 2005, Microsoft Corp., Microsoft Development Tools, Research & Development, Software Development, Digital Media, Development Tools, Software/Web Development, Business Operations, Consumer Electronics, Personal Technology
- Webcasts
- Technical Operations: Lastminute Success Case
- lastminute.com is Europe's leading independent travel and leisure website. Lastminute began to seriously study how to leverage available technology (e.g. management and monitoring software) together with strategic partnerships with technology services companies to guarantee that the technical environment could scale as quickly as business needs required. All this while reducing...
- Tags: Team, Monitoring, Lastminute.com, Team Management, Sun Solaris, Linux, Databases, Storage, Management, Operating Systems, Software, Enterprise Software, Data Management, Hardware
- Case studies
- Team Factor (exe)
- You are a machine: A highly trained and specialized soldier created from the ground up by covert military programs. You have a job: All that counts from now on is your mission objective and your team. You are not alone: There are forces that would seek to destroy you and...
- Tags: Team, Team Factor, Team Management, Management
- Software downloads 2006-12-11
- TechNet Webcast: How Microsoft IT Implements System Center Operations Manager 2007 (Level 300)
- As a first step in building an end-to-end solution, Microsoft IT used System Center Operations Manager 2007 to consolidate two of its largest management groups into one group, the Enterprise Monitoring Team EMT. This webcast shows how Microsoft System Center Operations Manager, the next generation of Microsoft Operations Management and...
- Tags: Webcast, Information Technology, Microsoft Corp., Microsoft TechNet, Strategy, Management
- Webcasts 2007-03-06
- Global Forum Achieves Technical Success With Dedicated Support Engineer Program
- The Asia-Pacific Economic Cooperation APEC forum needed to be able to go into a venue and within 24 to 36 hours get the IT systems up and running. They had to be able to support their own staff, delegates, and the media. And with a multinational and multilingual APEC membership...
- Tags: Team, Information Technology, Microsoft Corp., Forum, Team Management, Strategy, Management
- Case studies 2007-11-01
- TechNet Webcast: MOM and AVIcode: Incorporating the Operations Perspective in Dynamic Systems Initiative (Level 200)
- Application development and application maintenance are no longer separate. Closing the loop between operations and development is critical for keeping the total cost of operations down. The attendee of this webcast will learn how Microsoft Visual Studio 2005 Team System and AVIcode Intercept Studio 2.3 extend the capabilities of Microsoft...
- Tags: Webcast, Microsoft Operations Manager, Microsoft Corp., Microsoft TechNet, Research & Development, Software Development, Middleware, Business Operations, Software/Web Development, Enterprise Software, Software
- Webcasts 2005-10-05
- I don't understand some terms...
- This question may look silly... I'm new in project management, so I have a lot to learn. I don't understant the 'operations' concept. In an article it's something like 3 hours on operations, 3 hours on projects then 2 hours on operations again. Maybe someone could take some time to...
- Tags: career, CBV, project management
- Q&A 2005-01-10
- IT Project Initiation Flow: 2005 Computerworld Honors Case Study
- The Michigan Department of Transportation's IT Project Initiation Flow is an innovative customized methodology using formal yet flexible project management practices to ensure the repeatable and predictable success of IT projects. Although based on time-tested planning activities used for highway construction operations, the original IT Project Initiation Flow Call for...
- Tags: Information Technology, Computerworld, International Data Group, Strategy, Management
- Case studies
- Bocada Case Study: Chemical Corporation
- This large corporation is one of the world's leading companies producing specialized chemicals used in thousands of everyday products to improve quality, durability and performance. As part of 300 employees comprising the IT organization, the server engineering team is responsible for both provisioning servers, as well as for backing up...
- Tags: Team, Bocada Inc., Server, Team Management, Management
- Case studies
- The Ambulance Service of NSW Maintains 1,200 PCs Across 80,000 Km With an IT Team of Five
- Using Microsoft Systems Management Server software, the IT team at the Ambulance Service of New South wales can now update their 1,200 PCs without the need for a desk-side visit. This has streamlined their operations significantly as they are now able to automate routine tasks, such as updating software images,...
- Tags: PC, Information Technology, Microsoft Corp., Organization, Strategy, Desktops, Knowledge Management, Security, Management, Hardware, Enterprise Software, Software
- Case studies
- The Smoothest Systems Implementation in Company History
- When New Jersey-based Berlex Laboratories, Inc., the U.S. affiliate of Schering AG, Germany, decided to select a new sales force automation solution for its six North American sales forces, it wanted a trouble-free transition from its existing system to the new one. Achieving that goal began with the formation of...
- Tags: Berlex Laboratories Inc., Sales Force, C3i Inc., Sales Force Automation (SFA), Sales Strategy, Sales Force Management, Customer Relationship Management (CRM), Enterprise Software, Software, Sales
- Case studies
- The eG Enterprise Suite: The Platform of Choice for Managed Services
- Managed service providers offer 24x7 monitoring and managed services to large and small enterprises. Often managed service providers work in conjunction with the IT staff of an enterprise to deliver value-added services. In a few cases, the managed service providers themselves may be the IT operations team for the enterprise....
- Tags: Managed Services, Information Technology, Service Provider, Enterprise, Business Services
- White papers 2006-03-07
- Microsoft Operations Framework (MOF) Boosts Cox Communication Inc.'s Efficiency, Lowers TCO
- Cox Communications is nation's fifth largest cable television company. The company had experienced tremendous growth. The IT operation had kept up - but without initiating and formalizing the processes that would have ensured smooth, effective operation. A Microsoft-led team conducted an operations assessment based on the Microsoft Operations Framework MOF....
- Tags: Information Technology, TCO, Microsoft Corp., Cox Communications Inc., Microsoft Operations Framework, ITIL, Process Improvement, It Services, Strategy, Roi/Tco, Quality, Business Operations, Management, Finance, Managerial Accounting
- Case studies
- Team Scoreboard (exe)
- A simple team scoreboard which displays as many team scores as needed (up to 100+ teams). Team names can be positioned above or below the score, and team pictures can be positioned to the left or to the right of the team score. Great for use in gyms or classrooms...
- Tags: Team, Team Management, Management
- Software downloads 2006-04-12
- Managing Virtual Project Teams: Getting the Team Off on the Right Foot
- Getting the team off to a good start can be a challenge. By involving the entire team in the planning phase and delegating decision-making authority, team members gain a sense of ownership that helps to enforce the idea that a successful project is a win for each of them. This...
- Tags: Team, Team Management, Management
- White papers 2007-11-27
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