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- Omani Mobile Company Increases Productivity After Deploying Standardised IT Infrastructure
- Oman Mobile Telecommunications is the dominant mobile telecommunications service provider in the Sultanate of Oman. In 2006, the company decided to standardise its IT infrastructure to meet business challenges and improve customer service by using the Microsoft Infrastructure Optimisation Model IOM. Microsoft Services has provided Oman Mobile with a roadmap...
- Tags: Mobile, Information Technology, Microsoft Corp., Oman Mobile Telecommunications, Microsoft Services, Advertising & Promotion, Business Services, Strategy, Marketing, Management
- Case studies
Additional Resources
- Telecom Provider Increases Network Performance and Security, Reduces Costs
- Oman Mobile is the leading mobile telecommunications provider in Oman. In 2007, the company decided to enhance the performance of its IT infrastructure and make it easier to manage. Also, the company needed to improve the security of its network by monitoring and regulating user access. To meet these business...
- Tags: Network, Telecommunications Company, Oman Mobile, Telecom & Utilities, Networking, Telecommunications, Security
- Case studies 2008-05-01
- Competition in the Canadian Mobile Wireless Telecommunications Industry
- The purpose of this paper is to examine several issues arising from the report of the Telecommunications Policy Review Panel and the Industry Canada spectrum auction framework consultation paper regarding the state of present and future competition in the Canadian mobile wireless telecommunications services market. The paper concludes that the...
- Tags: Mobile, Carleton University, Telephony, Telecom & Utilities, Advertising & Promotion, Telecommunications, Wi-Fi, Wireless, Networking, Marketing
- White papers 2007-05-24
- Mobile Wireless Communications Management and Enterprise Telecommunications Management
- Mobile wireless communications are now a major piece of the enterprise telecommunications puzzle. It has become a business imperative for all companies. However, the costs and risks associated with mobile wireless communications are in an unrestrained spiral. While there are numerous expense management challenges presented by mobile wireless communications, the...
- Tags: Mobile, Wireless Communication, Telecommunications, Advertising & Promotion, Wi-Fi, Wireless, Marketing
- White papers 2004-11-02
- Working with Telecommunications: Churning in the Telecommunications Industry
- Churn is the process of customer turnover. In the mobile telecommunications market, a 1995 report by Digital Equipment Corp. estimated the cost of churn at around $400 per new subscriber. Churn is not restricted to the telecommunications market – it occurs wherever stiff competition provides incentives for customers to...
- Tags: Mobile, Industry, Internet Service Provider, SPSS Inc., Internet Service Providers (ISPs), Telephony, Telecom & Utilities, Telecommunications, Internet, Networking
- White papers 1999-03-26
- Securing Mobile Telecommunications Market Share Through Intelligent Dealer Relationship Management
- T-Mobile Deutschland GmbH is a wholly owned subsidiary of Deutsche Telekom, established itself as the leading mobile telecommunications provider. But, in spite of its success, T- Mobile eventually found itself facing some challenges: not only had consumer enthusiasm for cell phones pushed T-Mobile's IT systems to capacity; market saturation and...
- Tags: mySAP, Mobile, T-Mobile, Telecommunications, mySAP CRM, T-Mobile Deutschland GmbH, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
- T-Mobile Selects Cisco to Support FLASH-OFDM Services in Slovakia
- T-Mobile Slovensko, a. s., is a leading telecommunications company that provides mobile communication and mobile data services in Slovakia. A new era of innovative mobile services is dawning as mobile operators are poised to provide users around the world with affordable and functional high-speed Internet and network connectivity, Maintaining seamless...
- Tags: Mobile, Network, T-Mobile, Cisco Systems Inc., Advertising & Promotion, Marketing
- Case studies
- Demystifying Enterprise Fixed Mobile Convergence
- The adoption and use of the mobile device has grown exponentially since its invention little more than 20 years ago. It is expected that by the year 2010 almost 80% of the global adult population will own a mobile device. More significant than the huge growth in subscribers is the...
- Tags: Mobile, Mobile Device, Convergence, Advertising & Promotion, Marketing
- White papers 2007-02-01
- Wireless Technologies and Development in Africa
- Advances in the area of wireless technologies have the potential of transforming communication initiatives especially, in the developing countries of Africa that are characterized by a dilapidated telecommunications infrastructure. Through these technologies, it is now possible to bring wireless access to remote and disadvantaged communities. It is also significant that...
- Tags: Africa, Wireless Technology, Telephony, Telecom & Utilities, Wireless, Wi-Fi, Telecommunications, Networking
- White papers 2005-10-04
- HP OpenView TeMIP Simplifies Network Complexity for Liaoning Mobile
- As a subsidiary of China Mobile, Liaoning Mobile Communication Co. Ltd.'s major operations include mobile communications, transmission and data communications. With the ever increasing variety of telecommunications services available in recent years, the number of users in China has multiplied exponentially. The HP OpenView TeMIP solution has been successfully operating...
- Tags: TeMIP, Hewlett-Packard Co., Network, HP OpenView, HP OpenView TeMIP, HP OpenView TeMIP Solution, Telephony, Utility Computing, It Management, Networking, It service Management
- Case studies
- Monaco Telecom: Delivering GSM and UMTS Voice, Data, Commerce, and Content
- Monaco Telecom is one of Europe's premier providers of innovative fixed-line, mobile, voice, and data telecommunications services. Monaco Telecom needed to quickly replace it's aging legacy billing system to support one of the world's first commercial launches of advanced Universal Mobile Telecommunications System UMTS 3G-based services. Monaco Telecom deployed Portal...
- Tags: UMTS, Mobile, Voice, Portal Software Inc., GSM, Monaco Telecom, Telecommunications, Telephony, Advertising & Promotion, Cellular Phones, Networking, Marketing, Consumer Electronics, Personal Technology
- Case studies
- SAP Mobile Infrastructure Helps Austrian Telecommunications Company Streamline Service Orders and Logistics
- When ONE GmbH, the Austrian telecommunications company, started business in 1998, it did not take long to establish its presence in the growing market for mobile services including cell phones, networking, and Internet access. In its determination to provide fast technical support to customers, ONE looked to the SAP NetWeaver...
- Tags: Mobile, Streamline, Logistics, SAP AG, Telecommunications, Advertising & Promotion, Supply Chain, Enterprise Software, Marketing, Business Operations, Software
- Case studies
- Oracle Case Study: Virgin Mobile
- Virgin Mobile is a national mobile telecommunications provider in Australia. The company wanted to establish reliable, flexible, and scalable data warehouse platform in five months to meet launch schedule and overcome natural complexity of data relationships in a telecommunications business while multiple vendors concurrently install core operating platforms. They wanted...
- Tags: Data Warehouse, Oracle Corp., Virgin Mobile, Business Intelligence, Storage, Databases, Enterprise Software, Software, Data Management, Hardware
- Case studies
- Municipality of Muscat Gains Control of Parking Violations With Mobile Parking Management System
- Muscat Municipality MM provides local services to the 2 million residents of the city of Muscat in Oman. MM wanted to improve the efficiency of administering and managing parking fines by automating error-prone manual processes. The company wanted to eliminate need for parking fine data to be manually re-entered into...
- Tags: Oracle Corp., Mobile, Muscat Municipality, Advertising & Promotion, Storage, Databases, Marketing, Hardware, Enterprise Software, Software, Data Management
- Case studies
- Telecommunications Operator Unifies User Interfaces With Avaya Interactive Response (IR) and RSI's OneManage Tool
- A large telecommunications operator in Europe provides fixed line, mobile and Internet services to over 30 million customers. The telecommunications operator was using a highly distributed system with IRs deployed in three different sites. The company wanted to ensure that the user interfaces of the speech applications - such as...
- Tags: Avaya Inc., Telecommunications Operator, Telephony, Telecom & Utilities, Telecommunications, Networking
- Case studies
- Trends in the Mobile Data Services Market
- This paper identifies trends in the American mobile data services market and presents forecasts for prevailing prices - both retail and wholesale - in the 2015 timeframe. For purposes of this study, mobile data services consist of messaging and switched data services including Internet access offered over cellular/personal communications service...
- Tags: Data Service, Mobile, Mobile Data Service, Advertising & Promotion, Marketing
- White papers 2005-06-07
- Rogers Communications and HP: Wireless Mobile Workforce Innovations
- This webcast shows how the leading wireless telecommunications company in Canada, works with HP outsourced support services to increase the speed and efficiency of their customers' mobile workforce.
- Tags: Innovation, Hewlett-Packard Co., Rogers Communications Inc., Workforce Management, Recruitment & Selection, Wi-Fi, Wireless, Human Resources
- Webcasts 2007-01-01
- Productivity Increases at a Leading International Mobile Telecommunications Operator
- Investcom LLC is a leading international provider of mobile telecommunications services with operations in nine countries across Europe, the Middle East, and Africa EMEA. Investcom recognises that maximising the potential of people depends largely on giving access to the right communication tools. With staffing levels growing and business increasing, executives...
- Tags: Staffing, Mobile, Microsoft Corp., Investcom LLC, Investcom, Portals, Telephony, Telecom & Utilities, Advertising & Promotion, Web Technology, Telecommunications, Internet, Networking, Marketing
- Case studies
- HP and Vodafone: Bringing Leading-Edge Server Technology to the Forefront of the Telecommunications Industry
- Vodafone New Zealand is the country's leading mobile telecommunications carrier, providing second- and third-generation mobile services to more than 1.9 million New Zealanders. In view of Vodafone's 54 percent market share, one of the company's key challenges is to remain a market leader. To achieve this, it needs to understand...
- Tags: Vodafone Group Plc., Hewlett-Packard Co., Telecommunications, Vodafone New Zealand, Advertising & Promotion, Servers, Marketing, Hardware
- Case studies
- PaymentsPlus by Valista Powers Electronic and Mobile Commerce for NTT DoCoMo in Japan
- Japan's NTT DoCoMo - the world's leading mobile telecommunications company - provides cutting edge mobile services to more than 47 million customers. DoCoMo needed to develop a mobile eCommerce system offering an ever-changing stream of products and services and supporting a variety of payment options. The solution used was Valista...
- Tags: Payment, Mobile, NTT DoCoMo Inc., Operational Accounting, Advertising & Promotion, Finance, Marketing
- Case studies
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