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TechRepublic Resources
- IT Infrastructure Support: Evolving Service Delivery Models to Drive Business Value
- Outsourcers face a constant search for greater cost optimization of IT infrastructures and support to achieve low cost service delivery models. Site consolidation, remote management and off shoring have all played a part in this evolution. Moving forward, availability of low-cost labor, best practices and developments in next generation data...
- Tags: IT Infrastructure, Information Technology, OAO Technology Solutions Inc., Data Centers, Outsourcing, Performance Management, Storage, Hardware, Data Management, It Operations, Business Operations, Outsourcing & Subcontracting, Human Resources, Workforce Management
- White papers 2004-11-01
- Outsourcing Help Desk Services: A Reality Checklist - Finding the Right Balance Between Cost, Capacity and Resources
- Help desk services are a critical component in most IT infrastructure outsourcing deals. Balancing the customer's desired service levels while managing costs has been challenging for outsourcers. OAOT offers outsourcing clients a unique solution to this challenge. The OAOT help desk support and delivery model is based on IT Infrastructure...
- Tags: OAO Technology Solutions Inc., OAOT Best Practice, ITIL, Outsourcing, Help Desk, Process Improvement, It Services, It Operations, Business Operations, Outsourcing & Subcontracting, Quality
- White papers 2004-11-01
Additional Resources
- Aldon Change Management: OAO Healthcare Solutions
- The Systems Administrator of OAO Healthcare Solutions is responsible for distributing and packaging their software product. This person has to manage a complicated series of layers of releases and versions. With the rapid growth of the company, the administrator realized that something needed to be done to automate and simplify...
- Tags: Administrator, Health Care
- Case studies
- InfiNet Wireless Case Study: Republican Wireless Data Transmission Network in Buryatia
- At the end of December, 2002, specialists of OAO "Information Systems of Buryatiya" successfully completed the first phase installation of the Republican wireless data transmission network for the state and local authorities of the Republic of Buryatiya. The first phase of the project links 4 districts of the Republicof Buryatiyavia...
- Tags: Network, Data Transmission, Republican, Wi-Fi, Wireless, Networking
- Case studies
- Canon Technology Solutions Streamlines Operations With the Magic Service Desk Suite
- From process optimization to advanced digital corporate communications products and services, Canon Technology Solutions has been providing a diverse range of technology solutions since 1985. They were looking for a way to better route help desk calls and track service tickets through to resolution. Canon Technology Solutions has recommended, implemented...
- Tags: Service Desk, Canon Inc., Canon Technology Solutions, Help Desk, It Management, It Operations, It service Management
- Case studies
- Reducing Application Downtime at Leading Chemical Company in Belarus
- One of the largest chemical manufacturers in Eastern Europe needed to tighten its disaster recovery strategy. Working closely with BelSoft, one of the leading IT services companies in the region, OAO Grodno Azot deployed Veritas Cluster Server from Symantec as part of a large-scale, enterprise-wide disaster recovery strategy aimed at...
- Tags: Chemical Company, Symantec Corp., Downtime, Engineering, Disaster Recovery, Security, Data Management
- Case studies 2006-11-17
- Increasing Data and System Protection at Leading Russian Telecommunications Provider
- Hundreds of thousands of OAO PeterStar's customers rely on the company for the continued, reliable delivery of information and services. Challenged with improving the backup and restore capability within its Sun Solaris environment, the company deployed Veritas NetBackup from Symantec. This high-performance data protection solution has helped optimize data and...
- Tags: Symantec Corp., Data Protection, High-performance, Telecommunications, Backups, Disaster Recovery, Security, Data Management
- Case studies
- The Value of Solutions Powered by SAP NetWeaver
- This presentation highlights how powerful SAP solutions leverage SAP NetWeaver - the dynamic open technology platform - and reveals how this combination drives additional business benefits for your enterprise. Various examples show how integration technology is elevated from a project-based 'afterthought' to a critical element in building applications that add...
- Tags: SAP NetWeaver, SAP AG, Web Services, Roi/Tco, Middleware, Enterprise Software, Software, Finance, Managerial Accounting
- Webcasts
- Opportunities Enabled by Bluetooth Technology
- This white paper is intended for business and government decision makers including information technology professionals. The paper provides a brief overview of Bluetooth® technology and its fit within the U.S. wireless and location-based markets. Furthermore, the paper describes several ...
- Tags: Bluetooth, Wi-Fi, Wireless
- White papers 2005-04-26
- IBM Global Engineering Solutions: Medical Devices and Imaging solutions
- The continuous integration of information technology with medical technology is changing the medical device and imaging market. But the complexity of developing this technology puts high demands on internal resources, leaving many organizations with huge gaps in research and development. Many are turning to "collaborative innovation" partners like IBM to...
- Tags: R&D, IBM Corp., imaging, information technology, medical device, partnership, systems integration
- White papers 2006-03-01
- Oracle ONE: Technology and Solutions Catalogue for Small, Medium and Growing Businesses
- Download the latest February 2008 issue of Oracle ONE--Oracle's Technology and Software Catalog for Small, Medium and Growing Businesses--the place to find the technology solutions to help you drive, manage and grow your business.
- Tags: Oracle Corp., Tools & Techniques, Management
- White papers 2006-02-01
- Storage Area Networking: Storage vs. Data Sharing - Creating Appropriate SAN Solutions
- You may have heard that SANs are for imaging applications like video post-production, or that LAN-free backup is what SANs are about, or that SANs can be used to consolidate storage. Is that what SANs can do? Absolutely. 100%. All these solutions use similar hardware components. The biggest challenge is...
- Tags: Storage Area Networking, Hewlett-Packard Co., Network, SAN, Data Sharing, Storage Area Networks (SAN), Storage Management, Storage, Hardware
- White papers
- Using SharePoint Solutions to Deliver Server-Side Solutions
- At first glance one might wonder why there's a feature in SharePoint Technologies called "Solutions." The Solutions framework seems to be a direct competitor with the Microsoft Windows Installer technology - and its MSI file format - but it isn't. Where the Windows installer is targeted toward client-side application installation,...
- Tags: Solution, Microsoft SharePoint, Groupware, Enterprise Software, Software
- White papers 2007-05-30
- J2EE: The Future of CRM and E-Commerce
- Customer Relationship Management CRM solutions are no longer one-dimensional tools for improving operational efficiency and internal productivity. Today, Web-based CRM solutions are critical for maximizing the value of every customer interaction regardless of channel. J2EE technology is replacing client-server technology as the de facto standard for building these Web-based CRM...
- Tags: E-business, CRM, J2EE Technology, J2Ee, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Web Technology, Application Servers, Java, Middleware, Software Development, Software/Web Development, Software, Marketing, Programming Languages
- White papers
- Digimarc Watermarking Solutions: Delivering PC-Strength Security to Handheld Devices
- Digimarc leads the industry in providing a wide range of security, identification, and digital media content solutions. Since 1999, Digimarc has sought ways to enable portable devices with their MediaBridge technology, but the power required by their compute-intensive applications had not yet been developed. With the development of the Intel...
- Tags: Handheld Device, Digimarc Corp., Intel Corp., Handhelds, Processors, Hardware, Semiconductors, Components
- Case studies
- Gateway Solutions Guide
- Download this Gateway Solutions Guide to learn about the product innovations and service offerings that have made Gateway the third largest PC provider in the U.S. Whether you're in business, government, or education, Gateway offers a complete line of desktops, notebooks, servers, and storage products to meet your ever-changing technology...
- Tags: Gateway Inc., Data Mining, Tools & Techniques, Government, Databases, Enterprise Software, Software, Data Management, Management
- White papers 2005-04-01
- Delivering Web-Based Business Applications on Linux in Record Time
- Mart Technology is a software technology developer and IT solutions provider based in Middlesex. The company aim was to package and market the company's RAD software more widely. As a solution the company deployed OEM agreement with iAnywhere Solutions bundling Mart Technology's MT Studio with iAnywhere Solutions' SQL Anywhere Studio...
- Tags: Web, iAnywhere Solutions Inc., Business Application, Mart Technology, Linux, Tools & Techniques, Databases, Operating Systems, Software, Management, Enterprise Software, Data Management
- Case studies
- Sun Case Study: Entegrity Solutions Corporation
- The growing market for e-commerce demands secure, reliable, scalable solutions for sending confidential information. Based on Sun's Jini technology, Entegrity's AssureDelivery solution provides complete, integrated access management and application security software and services for a wide range of customers, including large online e-commerce companies. To fill the demand for flexible...
- Tags: Sun Microsystems Inc., Entegrity Solutions Corp., Jini, Jini Technology, Java, Programming Languages, Software Development, Software/Web Development
- Case studies
- Heartland Technology Solutions Helps Small Businesses Succeed With Windows Server Technology
- Heartland Technology Solutions HTS, a Microsoft Certified Partner, specializes in providing IT solutions for small and medium-sized businesses. HTS customers have relatively small budgets and little or no IT staff, so they need a solution that is affordable, simple to install and manage, and yet provides full functionality including file...
- Tags: Solution, Microsoft Windows Server, Small Business, Microsoft Corp., Heartland Technology Solutions, Microsoft Windows, Smb/Sme, Servers, Strategy, Operating Systems, Software, Hardware, Management
- Case studies
- Solutions for Midsize Business: Technology for Better Business Outcomes
- The new HP BladeSystem c3000, HP StorageWorks All-in-One SB600c Storage Blade, special business solutions, & HP Total Care Services revolutionize business technology for midsize customers.
- Tags: Hewlett-Packard Co., Midsize Business, Utility Computing, Blade Servers, Servers, Hardware
- Webcasts 2007-01-01
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