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- How to measure revenue stream in your IT organization
- Although most IT departments are cost centers, some actually have revenue-generation responsibilities. Here is a look at the key metrics that IT managers should use to track and measure IT revenue.Although most IT departments are cost centers, some actually have revenue-generation responsibilities. In the latter case, the IT organization is...
- Tags: Operational accounting, Michael Sisco, revenue, IT Organization, information technology
- Technical articles 2002-03-06
- Step-By-Step: How to hack your favorite Windows programs with Resource Hacker
- If you've wanted more control over the programs you use—and what techie doesn't—Angus Johnson's Resource Hacker could be just what you're looking for. This powerful utility allows you to modify just about any 32-bit Windows program and even Windows itself. Resource Hacker takes up only 1.35 MB of disk space,...
- Tags: Brien M. Posey MCSE, Microsoft Windows, Resource Hacker, software
- Technical articles 2003-07-14
- Enterprise Global and Enterprise Resource Pool in Project/Project Server standardizes resource sharing
- Combining Microsoft Project 2002 and Microsoft Project Server 2002 can yield benefits for enterprises that need coordinated project management tools. Here's how two powerful features that improve on earlier versions are supported with this combination.Two of the most exciting enterprise-level features added with the release of Microsoft Project Server 2002...
- Tags: Microsoft Project, Brian Kennemer, Enterprise Global, Global.mpt, Global.mpt file, Project 2002 Pro
- Technical articles 2002-07-26
- Define a resource's working time and availability
- Modeling a resource's availability is a tricky business for any project manager, but Microsoft Project helps you do it with the Project Calendar feature. Learn how with the latest installment of our Project series.Microsoft Project is great for defining a project’s available resources, but the process can be a bit...
- Tags: Research & Development, Microsoft Project, Brian Kennemer
- Technical articles 2002-09-11
- Download our wireless networking products resource list
- More organizations are turning to wireless devices to make it easier for their employees to connect to networks and collaborate in a variety of environments. Begin your search for wireless solutions with our resource list of over 100 wireless products.If you’re considering wireless solutions to improve connectivity in your organization,...
- Tags: Wi-Fi, NETWORKING, Ray Geroski, wireless, network, wireless network
- Technical articles 2002-11-05
- Build an enterprise 'resource usage' view with Project Server's Portfolio Analyzer
- Microsoft Project's Resource Usage view is great for managing project resources, but what about the enterprise level? Brian Kennemer shows how easy it is to build a similar view with an enterprise scope.The Resource Usage view in Microsoft Project has always been a useful place to see which tasks a...
- Tags: Data mining, Databases, Microsoft Office, Microsoft Project, Brian Kennemer, Portfolio Analyzer
- Technical articles 2002-08-19
- Building an enterprise 'resource usage' view with Project Server's Portfolio Analyzer
- Microsoft Project 2002 Pro features a Portfolio Analyzer that gives you access to rich OLAP data via Microsoft Excel Pivot Table and Pivot Chart functionality. Here's how to build a resource usage view with an enterprise scope.The Resource Usage view in Microsoft Project has always been a useful place to...
- Tags: Data mining, Microsoft Project, Databases, Microsoft Office, Brian Kennemer, Microsoft Project 2002 Pro, Portfolio Analyzer, OLAP
- Technical articles 2002-07-30
- Who should control information technology spending in an organization?
- Your company needs information technology, and your employees need training. Do you have the right people managing the budget for those expenses?Proper information technology spending can reduce costs, improve department relations, and standardize equipment for better IT technical support options. The problem is that many companies shoot from the hip...
- Tags: Strategy, Jake Necessary MCSE, information technology, training, department head
- Technical articles 2000-03-01
- Resource management project on track to deliver 800 percent ROI in first year
- Every CIO both wants and expects a good ROI on any project. But few expect to achieve 800 percent in the first year. A Boston consulting firm achieved that figure when it implemented a Service Process Optimization SPO solution.Improving operational efficiency in a lackluster market is one way to keep...
- Tags: ROI/TCO, David Southgate, Digitas, OpenAir Inc., ROI
- Technical articles 2002-12-16
- Status Quo versus changing organization
- Status Quo versus changing organizationOutsourcing may work in some instances where the organization you are trying to service stays somewhat static. Where many outsourcers will kill you with costs is with change. From what I have seen, if you save money on managing todays servers, the outsourcer will really gouge...
- Tags: data center, infrastructure, it management, miscellaneous, outsourcing, outsourcing company, server, trtjj@...
- Discussion threads 2006-01-30
- Get IT Done: Streamline multiple Outlook 2000 installations with Office Resource Kit tools
- Automate the Office 2000 installation process.It takes too long to install Office 2000 from the CD-ROM to multiple computers when you have to go to each computer to perform the installation. The problem is compounded when you need to install different features for different groups of users. To solve this...
- Tags: Streamline, tool, Get IT Done, Microsoft Outlook, Microsoft Outlook 2000, Dr. Thomas Shinder MCSE, Microsoft Office, Microsoft Office 2000, Custom Installation Wizard, Office Resource Kit, CD-ROM
- Technical articles 2002-12-23
- Crafting a Human Resource Strategy to Foster Organizational Agility: A Case Study
- A decade ago, the CEO of Albert Einstein Healthcare Network AEHN, anticipating a tumultuous and largely unpredictable period in its industry, undertook to convert this organization from one that was basically stable and complacent to one that was agile, "nimble, and change-hardy". This case study briefly addresses AEHN's approaches to...
- Tags: Cornell University, Agility, Organizational Structure, Human Resources
- Case studies
- Set up a trend reporting system for your IT organization
- Faced with a weak reporting system in his IT organization, this manager developed his own. Follow his guidelines to streamline reporting in your own organization.Many IT organizations focus mainly on customer service but neglect to examine their own information needs for managing IT. When I took on the role of...
- Tags: Richard S. Stefka, uptime, information technology, reporting system, e-mail, IT infrastructure
- Technical articles 2002-08-07
- Handling increasing compliance resource requirements
- In an article last week (“Global firms reach compliance breaking point”, vnunet.com, 12/14/2006), Robert Jacques summarized the findings of research conducted by Dr Jonathon Liebenau, senior lecturer in information systems at the London School of Economics Department of Management. The research project was commissioned by McAfee. In...
- Tags: Compliance, It Management, Security, Threats, vulnerability
- Blog posts 2006-12-21
- Protect your organization from steganographic data theft
- The art and science of steganography has been around for centuries. It’s used to write hidden messages in a way that prevents anyone but the recipient from interpreting them. As technology grew it was only natural for steganographic techniques to find their way into electronic processes. It...
- Tags: Computer Crime, data theft, HIPAA, Identity Theft, image, It Management, Medical Identity Theft, Security, Steganography, Tom Olzak
- Blog posts 2007-01-29
- Resource Checkout
- We have started a service where we have laptops and projectors available for checkout to users within the organization. We are currently using a calendar in our email client to manage the resources. This worked well when we only had two of each, but due to the success...
- Tags: Resource, Xerxes612, it management, Checkout
- Q&A 2006-03-20
- Project management: Plan ahead for critical resource contingencies
- How manage personnel risk when staff is being shrunk?I work for a state government, and we have a Governor (ironically, a Democrat) who is pushing to cut the total number of state employees by nearly 25%. I's hard enough to get good IT people to work for the state...
- Tags: This IS, david.thompson-hall@...
- Discussion threads 2006-10-25
- Make sure you're prepared for Windows XP SP2's upcoming deadline
- After April 12, 2005, Windows XP systems will automatically begin downloading and installing Service Pack 2. Is your organization ready? Find out what SP2 has to offer, and learn how you can disable the automatic update if you need more time.Worried about security issues? Who isn't? Automatically sign...
- Tags: Michael Mullins CCNA, MCP, Microsoft Windows XP Service Pack 2, Security, Microsoft Windows XP, Automatic Update, Service Pack 2, Microsoft Windows, Service Pack, Guest Contributor
- Technical articles 2005-03-16
- Why Microsoft Project Server?
- What's so cool about Microsoft Project Server and Microsoft Project 2002 Pro? For starters, they let you access project information in one location that's easy to control and analyze.This article originally appeared on Builder.com’s sister site, TechRepublic.com.The buzz is building behind the recently shipped Microsoft Project 2002 Pro and its...
- Tags: Databases, Microsoft Excel, Brian Kennemer, server, Microsoft Project, Microsoft Corp.
- Technical articles 2002-07-29
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