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- NSCU Achieves Dramatic ROI With Pivotal CRM
- North Shore Credit Union needed to better match up services to members in order to improve customer retention, increase profitability and provide superior service in an increasingly competitive environment. The goal of this more personalized service was to ensure that instead of waiting for a member to initiate a loan,...
- Tags: Financial, ROI, CDC Software, Pivotal Corp., CRM, NSCU, Financial Accounting, Mortgages, Customer Relationship Management (CRM), Enterprise Software, Finance, Capital Structures, Software
- Case studies
Additional Resources
- Credit Union Makes Full-Service Banking Even Better
- North Shore Credit Union NSCU is a full service credit union offering competitive, high quality financial products and services for the financial well being of its members. NSCU recognized that the key to continuing success would be in providing and promoting services and products that distinguished it from competitors. They...
- Tags: Financial, Full-service, North Shore Credit Union, Financial Accounting, Banking, Customer Relationship Management (CRM), Enterprise Software, Finance, Financial Services, Software
- Case studies
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