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Role-playing can help support techs provide quality training: Support techs are often called on to train novice end users. Read how this training technique can engage your users and help make learning difficult material easy and fun.In a past life, I was the help desk coordinator at a small college. While my department’s primary responsibility was IT support,...; Tags: Modems, Workforce management, Jeff Dray, modem, training, training technique, novice computer user, image; Technical articles 2000-09-12

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Investor's Toolkit 4.0.14 (Windows): Investor's Toolkit software can help you identify companies that will reap huge returns for you in the long run. Our software was designed with the novice in mind -- not just the novice investor, but the novice computer user. We've included many features to allow easy, efficient analysis of stocks,...; Tags: Software, Microsoft Windows, Investor, Analysis, InvestWare, Financial Accounting, Finance; Software downloads 2002-06-04
CamStudio 2.1 (Windows): CamStudio is a free video screen capture program that allows the user to have complete control. The user can select a specific area of the screen or the whole screen. They can choose to record audio from the computer's speakers or from a microphone, making this a great program for...; Tags: Screen Capture, Microsoft Windows, CamStudio; Software downloads 2007-10-12
PC Tune-Up 1.3.2.9 (Windows): PC Tune-Up brings your computer back to life by removing the items that can cause crashes, slow speeds, freezing, and impact the overall health of your computer. A perfect tool for novice users and experts alike, PC Tune-Up will improve your computers speed and reliability. PC Tune-Up is a comprehensive...; Tags: PC, Microsoft Windows, Computer, Large Software, PC Tune-Up, Productivity, Desktops, Hardware; Software downloads 2007-03-28
Outlook Express Tips and Tricks 2.0 (Windows): Self paced tutorial program to teach novice users how to set up and manage Outlook Express in order to get the best out of it. Interactive program that uses the dialogs a user would encounter when setting up Outlook yet makes no changes to the user's computer. No special installation...; Tags: Microsoft Windows, Microsoft Outlook Express, Secrett Systems, Microsoft Outlook, Groupware, Microsoft Office, Office Suites, Software, Enterprise Software; Software downloads 2002-01-17

diputree 3.0 (Windows): The novice user will get it up and running in no time, thanks to the new graphical configurator. While the expert user can exploit all the different features, such as the sophisticated events framework and scripting abilities.; Tags: Microsoft Windows, Operating Systems, Software; Software downloads 2000-07-24
DoLit CHM2LIT 1.1 (Windows): DoLit CHM2LIT is a powerful program, and tool, which allows you to convert Windows Help files (*.chm) into eBooks that are compatible with Microsoft Reader, for use on your desktop computer, laptop, Tablet PC or even your PDA. It uses a wizard type interface making it easy to use for...; Tags: PC, PACCLab, DoLit CHM2LIT, E-books, Microsoft Windows, Tablets, Desktops, Productivity, PDAs, Personal Technology, Operating Systems, Software, Hardware, Notebooks & Tablets, Handhelds; Software downloads 2004-08-20
Actual Window Menu 5.2 (Windows): Computers have gone long way from primitive number crunching machines to advanced entertainment systems and serious business machines. Technology advancement made it possible to implement various graphical user interfaces with one and only aspect in mind - end user convenience. Modern operating systems have all it takes to operate...; Tags: Window, Entertainment, Computer, Actual Tools, Productivity, Microsoft Windows, Operating Systems, Software; Software downloads 2008-10-15
MediaTrain 1.0.778 (Windows): MediaTrain allows you to instantly find music, videos or documents on your computer. It also features simple, secure media sharing, this allows you to search and play your music library regardless of where you are, at the office or on the road. All these features are simple enough for a...; Tags: CandyLabs, MediaTrain, Microsoft Windows, Corporate Communications, Operating Systems, Software, Marketing; Software downloads 2007-05-18
Novice created website with SQL database: I need to create a webpage that allows clients to specific reports based on our sql tables. I am a novice to intermediate user. I just need a link to easy to use software or something along those lines.Learn SQL sites.http://msdn2.microsoft.com/en-us/express/aa718391.aspxThis is great for SQL Express.http://technet.microsoft.com/en-us/sqlserver/bb331758.aspxThis one is SQL server.; Tags: Programming languages, Databases, database, chrisxs5@..., Web site, SQL; Discussion threads 2007-09-24
Configuring screensaver settings on computer basis using Group Policy: Hi all,I've just signed up (hello all!) having spent over an hour searching for an answer to my problem, with no luck.We have a number of computers on our domain that we would like to be able to disable the screensaver on at a 'machine-level'. Ideally, we would have...; Tags: PRODUCTIVITY, Microsoft Windows XP, james.gadbury@..., screensaver, screensaver setting, computer, group policy; Discussion threads 2007-06-19
MobileUserSync 2.0b2 (Mac): MobileUserSync is a backup tool allowing for Home Folder backup to a remote server or local Volume using the rsync protocol. With enterprise/education features such as mass deployment and configuration and Backup Administrator notification it can perform well in most any environment. It is equally at home backing up your...; Tags: Apple Macintosh, Scott Klauminzer, MobileUserSync, Backups; Software downloads 2007-02-12
Quick and easy remote support with CrossLoop: Enterprise help desks often rely on Windows Remote Desktop, Remote Assistance, or VNC software to remotely control user desktops. Unfortunately, these options can be difficult to use when supporting home users or computers on different networks or separated by firewalls. Ive had very little luck talking a novice computer user...; Tags: remote support, CrossLoop; Blog posts 2007-03-09
SDI FTP 2.3 (Windows): From the developer: Fast, easy and inexpensive way to transfer files between your Windows PC and a remote computer. With a familiar Explorer-like interface, SDI FTP is easy to use for the novice, yet packed full of features for the more advanced user.; Tags: Novice, Windows PC, SDI, Microsoft Windows, Productivity, Operating Systems, Software; Software downloads 2003-02-17
Blue Box Simple Site 1.1 (Windows): Simple Site allows the novice user to generate an entire cross-linked web site based on the information that the user provids to the program.; Tags: Blue Box, Microsoft Windows, Web Site Development, Web Technology, Channel Management, Operating Systems, Software, Internet, Marketing; Software downloads 2000-03-28
Infinite Spades 1.8 (Windows): The traditional game of Spades brought to the computer. Play against computer opponents at Novice or Expert level. Infinite Spades offers something for both the new and experienced player.; Tags: Computer, AGCrump Software, Productivity, Microsoft Windows, Operating Systems, Software; Software downloads 2008-03-06
Podcast Tuner 1.0 (Windows): Podcast Tuner provides a new approach to finding Podcasts. Podcast Tuner downloads a list of Podcasts to the users computer and displays them in similar fashion to the online guide format used in cable boxes and personal video recorders of today. Podcast Tuner has a simplistic interface so that even...; Tags: Microsoft Windows, Pariahware, Podcast Tuner, Podcasts, Internet; Software downloads 2005-07-26
Podcast Tuner 1.0. (Mac): Podcast Tuner provides a new approach to finding Podcasts. Podcast Tuner downloads a list of Podcasts to the users computer and displays them in similar fashion to the online guide format used in cable boxes and personal video recorders of today. Podcast Tuner has a simplistic interface so that even...; Tags: Apple Macintosh, Pariahware, Podcast Tuner, Podcasts, Internet; Software downloads 2005-07-26
TurboCAD Designer 11.1 (Windows): TurboCAD Designer lets even the most novice computer user design like a pro. Use the interactive tutorials and start creating. Create impressive 2D sketches and precision technical drawings in a flash--and have fun. Whether you re a beginner, casual designer, or a design enthusiast, this program let's you design like...; Tags: IMSI, Microsoft Windows, Productivity, Operating Systems, Software; Software downloads 2005-10-27
SMS text, voicemail, and email: Can anyone explain to me (a complete techno-novice) how to use SMS, voicemail amd email messaging within a website? Is it a software issue, server issue or...? Like I said I am a complete novice, but am interested as to how this works.Thanks!; Tags: Text messaging/SMS/MMS, Telephony, Cellular phones, TELECOMMUNICATIONS, pamelaross14@..., SMS, e-mail; Discussion threads 2007-07-15

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Windows XP Network Troubleshooting Power Checklist: Windows XP is pretty easy to connect to a network. Sometimes, however, things just go awry. That's when you need a strategy. This power checklist walks you through how to figure out what's wrong with Windows XP networking and how to get it fixed.; Buy Now

Windows XP vs. Mac OS X: This presentation, entitled Standardizing on Windows XP Instead of MAC OS X, provides a pre-packaged option for defending Windows XP against MAC OS X. ...; Buy Now

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