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- The Nortel Multiservice Switch 7400 Lays the Foundation for Global Contact Center Connectivity
- Understandably, Cadence Design Systems, Inc. takes the quality of its communications very seriously. Cadence Design Systems did not have the infrastructure they needed for their contact centers. Cadence chose Nortel and its Multiservice Switch 7400 platform. Not only did Nortel provide that assurance, it had precisely the communications network solution...
- Tags: Nortel Networks Corp., Cadence Design Systems Inc., Contact Center, Nortel Multiservice Switch 7400, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies
Additional Resources
- Cadence Redefines Customer Service With Its New Global Contact Center Infrastructure
- Cadence Design Systems, Inc., one of the world's largest supplier of EDA technologies and services, supplies some $1.3 billion worth of design systems and services a year. Cadence needed to equip contact centers on three continents with a robust, high-quality telephony infrastructure that could measure up to a new Siebel...
- Tags: Customer Service, Nortel Networks Corp., Cadence Design Systems Inc., Contact Center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Case studies
- A Converged Infrastructure Helps Researchers Explore the Origins of the Universe
- To be prepared for the future, it's essential to have a detailed understanding of the past. That's precisely the challenge facing ASTRON, the Netherlands Foundation for Research in Astronomy. The institute wanted to continue its pioneering work in astronomic research through local, national and international projects. As a solution Nortel...
- Tags: Nortel Networks Corp., Nortel Communication Server 1000, Wireless LANs, VOIP, LANs, Telecommunications, Telecom & Utilities, Wi-Fi, Wireless, Networking
- Case studies
- Telstra Deploys Passport Multiservice Network With IP-VPN Personality
- Telstra is Australia's largest telecommunications and information services company. Telstra needed to offer customers IP virtual private network VPN services at a competitive price. The Nortel Networks Passport IP-VPN solution, combined with the Nortel Networks Shasta 5000 Broadband Service Node BSN, allows Telstra to offer new IP services on its...
- Tags: Telstra Corp., IP VPN, Network, Nortel Networks Corp., VPNs, Network Security, Networking, Telecommunications
- Case studies
- Learn the basics of multiservice networks
- This sample chapter, taken from Next-Generation Network Services, examines the benefits of implementing multiservice networks and multiservice applications. Learn how to optimize your organization with next-generation multiservice networks and multiservice applications that converge data, voice, and video.This sample chapter, taken from Cisco Press' Next-Generation Network Services, discusses...
- Tags: Network, Cisco Systems Inc., Multiservice Network
- Book chapters 2005-11-18
- Nortel Network Case Study: Tiscali Italia
- To provide Tiscali Italia with the infrastructure it needed to deliver next-generation broadband services. With end users looking to Tiscali Italia for fast, reliable triple-play, this infrastructure would need to include an efficient core network and a secure network edge. A new optical communications infrastructure, using the Nortel Optical Metro...
- Tags: Network, Nortel Networks Corp., Tiscali, Networking, Broadband Internet, Telecommunications
- Case studies 2006-04-05
- Nortel Networks L2/3 Ethernet Switch Module for IBM eServer BladeCenter
- This paper positions the Nortel Networks Layer 2/3 Fiber and Copper GbE Switch Modules for IBM eServer BladeCenter and describes how its integrated switch options enable the consolidation of full Layer 2-3 LAN switching and routing capabilities. The paper serves as a Best Practices guide for implementing, configuring, and managing...
- Tags: Ethernet Switch, IBM eServer BladeCenter, Nortel Networks Corp., IBM eServer, IBM Corp., Fiber, Network Technology, Blade Servers, Networking, Servers, Hardware
- White papers 2005-09-01
- Nortel Network Case Study: Peter MacCallum Cancer Centre
- Peter MacCallum Cancer Centre Peter Mac, Australia's premier specialist cancer centre, has been an integral specialist service provider, researcher and integrator for more than 50 years. The company wanted to develop an IP-enabled converged network for voice and data traffic including new functionality such as voicemail, department-specific call queuing and...
- Tags: Network, Nortel Networks Corp., Telephony, Business Services, VOIP, Networking, Telecommunications
- Case studies 2006-07-24
- Nortel Network Case Study: Telford College
- Telford College wanted to create an advanced network for a new flagship building, enabling staff and students to work more innovatively both on and off campus. An end-to-end converged solution based on the Nortel Ethernet Routing Switch portfolio. The Nortel Communication Server 1000 and the Nortel IP Phones offer advanced...
- Tags: Network, Nortel Networks Corp., VOIP, Call Centers, Networking, Network Technology, Telecommunications, It Operations
- Case studies 2007-05-11
- Enabling Substantial Savings With Next Generation Technology
- Computer Sciences Corporation Australia a leading provider of IT consulting, systems integration and outsourcing services to governments and commercial organisations. The company wanted to converge five offices and 1,300 staff into a newly constructed corporate headquarters presented the perfect opportunity to deploy next generation communications technology for the company's present...
- Tags: Nortel Networks Corp., Outsourcing, Government, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies 2006-08-11
- Nortel Networks Case Study: Fossil, Inc.
- Fossil, Inc. is a design, development, marketing and distribution company. The company needed a scalable, highly reliable converged data and voice network to support its mission-critical applications and accommodate rapid growth. As a solution a dual-core Nortel Ethernet Routing solution at headquarters was deployed, paired with converged voice and data...
- Tags: Fossil Inc., Nortel Networks Corp., Call Centers, Customer Relationship Management (CRM), Networking, It Operations, Enterprise Software, Software
- Case studies 2006-06-02
- Nortel Network Case Study: The Economist Group
- A deadline is a deadline. And nowhere is that more important than in the media. The Economist Group is the leading source of analysis on international business and related world affairs. They wanted to enable a seamless migration from legacy TDM-based telephony to a fully converged voice and data network....
- Tags: Network, Nortel Networks Corp., Deadline, Nortel Communication Server 1000, VOIP, Telecommunications, Networking, Telecom & Utilities, Wireless
- Case studies 2006-09-01
- Nortel Network Case Study: Academic Medical Center (AMC)
- The Academic Medical Center AMC in Amsterdam is a large, cutting-edge hospital. It wanted to empower this leading academic hospital with a resilient, highly secure and technically innovative network enabling advanced patient care. A highly resilient network based on Nortel Ethernet Routing Switch 8600s at the core. Nortel Ethernet Switch...
- Tags: Network, Nortel Networks Corp., Healthcare, Networking
- Case studies 2007-07-20
- Nortel Network Case Study: Buca di Beppo
- Buca di Beppo, a full-service Italian restaurant chain, continues to grow nationwide since its first location opened in Minneapolis in 1993. Since Buca di Beppo opens for dinner only, daytime calls from customers were being missed. Potential customers calling before dinnertime had no way to make a reservation or place...
- Tags: Network, Nortel Networks Corp., VOIP, Telephony, Telecommunications, Networking
- Case studies 2007-01-01
- Nortel Networks Case Study: Equant
- Global network operator Equant first installed a Nortel Networks Passport switch in 1994. Today, the company owns the largest Passport network in the world. Over the years, Equant has been able to depend not only on the constant dependability of Passport but also its relationship with Nortel Networks. What's more,...
- Tags: Equant, Nortel Networks Corp., Networking
- Case studies
- Nortel Network Case Study: James Cook University
- Founded in 1970, James Cook University is Australia's leading tropical research university with 14,000 students spread across campuses in Townsville and Cairns. The company wanted to implement a network infrastructure that provides a sound, scalable foundation for delivering rich multimedia and high-speed data services students and staff across multiple campuses....
- Tags: Multimedia, Network, Nortel Networks Corp., Networking
- Case studies 2006-06-29
- Nortel Networks Case Study: Hertfordshire County Council
- Hertfordshire County Council is one local authority that most definitely thinks 'Business'. Its 'The way we work' initiative is designed to enable more than 4,000 staff at the Council to operate like a cutting-edge enterprise, with greater flexibility and enhanced collaboration in order to meet the needs of its constituents...
- Tags: Nortel Networks Corp., Hertfordshire County Council, Nortel Ethernet Routing Switch 8600, Nortel VPN Gateway 3050, Ethernet, VOIP, Networking, Network Technology, Telecommunications
- Case studies 2008-02-12
- Danske Bank Slashes Costs and Paves the Way for Expansion When It Taps IBM to Deploy a Nortel VoIP Telephony Solution
- The largest bank in Denmark, Danske Bank and its subsidiaries offer banking, insurance, mortgage, residence sales and capital services. Danske Bank decided to look for a telephony solution leveraging modern Voice over Internet Protocol VoIP technology that would not only save costs, but also support its expansion strategy. Teaming with...
- Tags: Telephony, Nortel Networks Corp., IBM Corp., Danske Bank, VOIP, Telecom & Utilities, Telecommunications, Networking
- Case studies 2007-10-01
- Highly Reliable, Scalable Network Provides Leading Media Group With Platform for Growth
- Over the last ten years Aftenposten has reinvented itself from a newspaper publisher into one of the largest multimedia groups in Norway. The company wanted to deliver a dependable, cost-effective network to a multimedia group that provides services to over 25 web-based companies. As a solution Core connectivity of up...
- Tags: Network, Nortel Networks Corp., Media
- Case studies
- University Uses Robust IP Network to Deliver Advanced Teaching and Learning Tools
- To sustain the quality of its education, Ajman University of Science & Technology in the UAE believes in continual evolution of its teaching and learning practices. Ajman University of Science & Technology wanted to implement advanced teaching and learning tools. A highly resilient Gigabit Ethernet IP network, based on the...
- Tags: Network, Nortel Networks Corp., IP, IP Network, Tool, Nortel VPN Router 2700, Nortel Application Switch 3408, Networking, Telecommunications
- Case studies 2008-01-15
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