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Additional Resources
- 10 Reasons to Migrate From Your Meridian 1 to the Nortel Communication Server 1000
- Over the past 25 years, the Nortel Meridian portfolio has become synonymous with quality, reliability and scalability. From remote and branch office solutions to large campus networks, customers have come to trust and depend on Meridian's profit-building advanced applications and features for their mission-critical voice communications. As technology has moved...
- Tags: Nortel Networks Corp., Server, VOIP, Telecom & Utilities, Telecommunications, Networking
- White papers 2006-05-25
- Assisting to Grow Business Outsourcing Operations
- Vertex Solutions is a leading Philippines-based provider of business process outsourcing. The company wanted to expand the existing call centre, upgrade the data infrastructure and enable Voice over Internet Protocol VoIP voice compression to grow local and overseas business. Vertex Solutions implemented Nortel contact centre, core network Ethernet routing switch...
- Tags: Nortel Networks Corp., Vertex Solutions, Business Process Outsourcing (BPO), Ethernet, Outsourcing, Network Technology, Call Centers, Networking, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies 2006-07-17
- Meridian (dmg)
- Meridian is the Super Clock for Mac OS X. Meridian starts with an improved menu bar clock, and adds alarms, time zones, timers, stop watches, and chimes. It alarms get your attention with custom alarm sounds, iTunes music, and on-screen messages. Meridian will even wake up your sleeping Mac to...
- Tags: Menu Bar, Time Zone, Recurring Dream, Meridian, Desktops, Hardware
- Software downloads 2007-03-19
- Nortel Network Case Study: Barker College
- A leading Australian independent school for Years 3 to 12, the School's site at Hornsby covers twenty hectares on a single campus. The company wanted greater bandwidth and network speed to increase productivity, Barker College began a staged network upgrade. Nortel Meridian 1 PBX teamed with Nortel Ethernet Routing Switches,...
- Tags: Network, Nortel Networks Corp., VOIP, Networking, Telecommunications
- Case studies 2006-08-08
- Nortel Network Case Study: PowerSeraya Ltd and Seraya Energy Pte Ltd
- Seraya Energy Pte Ltd, the retail arm of the second largest power generation company in Singapore, PowerSeraya Ltd, is a onestop energy retail centre. When PowerSeraya Ltd consolidated its operations and expanded some of its key operations to a second location, it faced the challenge of setting up a cost-effective...
- Tags: Network, Nortel Networks Corp., Call Centers, Telecom & Utilities, VOIP, Telephony, Telecommunications, Networking, It Operations
- Case studies 2006-11-21
- Streamlining Operations for Customer Service Excellence
- APN News & Media is New Zealand's largest regional newspaper publisher with 58 percent market share. Customer queries had been handled by two separate call centres. Streamlining the operation would make it far more cost-efficient. As a solution a major technology upgrade was undertaken using Nortel Meridian 1 PBX 61C...
- Tags: Customer Service, Nortel Networks Corp., APN News & Media, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Case studies
- excelleRx, the Market Leader in Pharmaceutical Hospice Care, Relies on Experts to Create a World-Class Contact Center
- An essential part of excelleRx operations is having its network always available and operating at peak efficiency. Given the critical nature of its business, excelleRx required a best-in-class implementation that would enable continuous and uninterrupted call volume while seamlessly aligning with its business objectives. Nortel provided end-to-end, turnkey Global Services,...
- Tags: Nortel Networks Corp., Leader, Call Centers, Servers, It Operations, Hardware
- Case studies 2008-05-30
- Nortel Network Case Study: PT Bakrie Telecom
- Bakrie Telecom is the fastest growing telecommunications operator in Indonesia and the country's first fixed wireless telephone service provider. The company wanted to address specific technology obstacles impeding the speed, flexibility and quality of the customer service experience, including an ageing PBX, multiple telephone numbers, and an infrastructure lacking the...
- Tags: Network, Nortel Networks Corp., Bakrie Telecom, Telephony, Interactive Voice Response (IVR), Telecom & Utilities, VOIP, Telecommunications, Networking
- Case studies 2007-01-16
- Premier Health Center Implements Alert System for Mobility
- Baycrest is one of the world's premier academic health sciences centers focusing on aging. Baycrest had routing switches, provided by another vendor, that weren't up to the task and couldn't make the transition to VoIP with what they had. Plus, needed to put something in place that was more reliable...
- Tags: Nortel Networks Corp., Mobility, Health Care, Baycrest, Vertical Industries, Benefits, Healthcare, Ethernet, Telephony, Enterprise Software, Software, Human Resources, Networking
- Case studies 2007-01-25
- Singapore's Link Hotel Offers Guests a Historic Ambience, Complemented by Advanced Communication Services
- Designing Link Hotel was a challenge from the beginning due to its heritage status, which imposed certain constraints on how the site could be changed. Working to refurbish the two buildings that now make up the hotel, the renovation team knew it had to work within those limits, while still...
- Tags: Nortel Networks Corp., Telephony, VOIP, Telecommunications, Networking
- Case studies 2008-03-13
- Nortel Network Case Study: Suncor Energy Inc.
- Suncor Energy Inc. is a rapidly growing $11 billion integrated energy company headquartered in Alberta, Canada. With a multi-billion dollar operational expansion project in progress, Suncor Energy needed to cost effectively and seamlessly upgrade their network infrastructure to address advanced application demands and skyrocketing bandwidth requirements. Nortel put in place...
- Tags: Network, Nortel Networks Corp., Suncor Energy Inc., Telephony, Networking, VOIP, Telecommunications
- Case studies 2007-01-01
- Enabling a Quick and Comprehensive Emergency Response
- India's non-profit Emergency Management and Research Institute EMRI has launched the country's first 'Call 108' emergency services contact system, powered by solutions from Nortel. The company wanted to enable a quick and comprehensive emergency response, a reliable technology solution that was scalable for growth and provided extra reliability in mission-critical...
- Tags: Nortel Networks Corp., Emergency Response, Telephony, VOIP, Security, Networking, Telecommunications
- Case studies 2006-09-15
- Enhancing Efficiency and Reducing Costs With IP Telephony
- GM Daewoo Auto & Technology, Korea-based manufacturer of world-class automobiles for global markets. The company wanted to reduce call costs and enable secure and seamless communication with offices worldwide by migrating existing Nortel Meridian 1 PBXs to IP telephony without impacting production efficiency or output. The full-featured Nortel Communication Server...
- Tags: Telephony, Nortel Networks Corp., IP Telephony, IP, VOIP, Telecommunications, Telecom & Utilities, Networking
- Case studies 2006-08-14
- Nortel Network Case Study: Infomedia Limited
- Established in 1991 Infomedia Limited focuses on the development of specialised electronic selling and cataloguing solutions incorporating multimedia and advanced programming technology. Growth, plus two corporate acquisitions and a major campus expansion meant that the company's overall communications system was no adequate. Additional capacity and functionality was required to meet...
- Tags: Network, Nortel Networks Corp., Call Centers, Development Tools, It Operations, Software Development, Software/Web Development
- Case studies 2006-08-14
- Meridian 1 PBX and Remote Office 9150 Deliver Terrestrial and Wireless VoIP and Data Connectivity to Infomedia
- In recent years, Infomedia deployed a Telstra-managed fibre optic LAN with a 1 Gigabit feed between two pivotal buildings at Narrabeen - its software development and data centres - and a 100 Megabit fibre optic connection to Telstra's BigPond Internet service, but the company's overall communications system was no longer...
- Tags: Telstra Corp., Fibre, Nortel Networks Corp., Microsoft Office, PBX, Wireless, Telephony, Roi/Tco, Software Development, VOIP, Business Structures, LANs, Networking, Finance, Managerial Accounting, Software/Web Development, Telecommunications
- Case studies
- Nortel Network Case Study: Telford College
- Telford College wanted to create an advanced network for a new flagship building, enabling staff and students to work more innovatively both on and off campus. An end-to-end converged solution based on the Nortel Ethernet Routing Switch portfolio. The Nortel Communication Server 1000 and the Nortel IP Phones offer advanced...
- Tags: Network, Nortel Networks Corp., VOIP, Call Centers, Networking, Network Technology, Telecommunications, It Operations
- Case studies 2007-05-11
- Meridian Clock Screensaver (exe)
- With Meridian Clock Screensaver you will be able to view the correct time. A clock screensaver for your desktop. This version is the first release on CNET Download.com.
- Tags: Screensaver
- Software downloads 2007-11-29
- Nortel Network Case Study: T.A. Brannon Steel
- T.A. Brannon Steel, established in 1968, is a privately owned heavy-equipment manufacturer based in Brampton, Ontario. T.A. Brannon Steel had been very pleased with its Nortel Companion handsets and with its longtime-deployed Nortel Norstar communications system. The time had come, though, for an upgrade - one that would provide broader...
- Tags: Network, Nortel Networks Corp., Cellular Phones, Consumer Electronics, Personal Technology
- Case studies 2007-03-21
- Leading German Real Estate Firm Launches Converged Voice and Data Communications
- Combining real estate expertise in project development, sales, and real estate management with the financial know-how of municipal savings banks of Cologne and Dusseldorf has been the cornerstone of success for Cologne-based Corpus, leading to above average growth since 1995. When faced with continued growth and a limited voice and...
- Tags: Nortel Networks Corp., Voice, Real Estate, Telecommunications, Business Operations
- Case studies
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