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- Nortel Network Case Study: The Economist Group
- A deadline is a deadline. And nowhere is that more important than in the media. The Economist Group is the leading source of analysis on international business and related world affairs. They wanted to enable a seamless migration from legacy TDM-based telephony to a fully converged voice and data network....
- Tags: Network, Nortel Networks Corp., Deadline, Nortel Communication Server 1000, VOIP, Telecommunications, Networking, Telecom & Utilities, Wireless
- Case studies 2006-09-01
- A Converged Infrastructure Helps Researchers Explore the Origins of the Universe
- To be prepared for the future, it's essential to have a detailed understanding of the past. That's precisely the challenge facing ASTRON, the Netherlands Foundation for Research in Astronomy. The institute wanted to continue its pioneering work in astronomic research through local, national and international projects. As a solution Nortel...
- Tags: Nortel Networks Corp., Nortel Communication Server 1000, Wireless LANs, VOIP, LANs, Telecommunications, Telecom & Utilities, Wi-Fi, Wireless, Networking
- Case studies
Additional Resources
- TechNet Webcast: Communications Server 2007 Interoperability With Nortel Telephony Infrastructure (Level 300)
- This webcast provides an in-depth technical discussion on how Nortel Private Branch Exchanges PBXs interoperate with Microsoft Office Communications Server 2007 and how Communications Server 2007 integrates with the breadth and depth of the Nortel Unified Communication products, such as Converged Office, Multimedia Conferencing 5.0, Nortel UC Integrated Branch, and...
- Tags: Interoperability, Webcast, Nortel Networks Corp., Communications Server, Microsoft TechNet, Telephony, Networking
- Webcasts 2008-07-17
- Enabling Substantial Savings With Next Generation Technology
- Computer Sciences Corporation Australia a leading provider of IT consulting, systems integration and outsourcing services to governments and commercial organisations. The company wanted to converge five offices and 1,300 staff into a newly constructed corporate headquarters presented the perfect opportunity to deploy next generation communications technology for the company's present...
- Tags: Nortel Networks Corp., Outsourcing, Government, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies 2006-08-11
- 10 Reasons to Migrate From Your Meridian 1 to the Nortel Communication Server 1000
- Over the past 25 years, the Nortel Meridian portfolio has become synonymous with quality, reliability and scalability. From remote and branch office solutions to large campus networks, customers have come to trust and depend on Meridian's profit-building advanced applications and features for their mission-critical voice communications. As technology has moved...
- Tags: Nortel Networks Corp., Server, VOIP, Telecom & Utilities, Telecommunications, Networking
- White papers 2006-05-25
- Nortel Network Case Study: Telford College
- Telford College wanted to create an advanced network for a new flagship building, enabling staff and students to work more innovatively both on and off campus. An end-to-end converged solution based on the Nortel Ethernet Routing Switch portfolio. The Nortel Communication Server 1000 and the Nortel IP Phones offer advanced...
- Tags: Network, Nortel Networks Corp., VOIP, Call Centers, Networking, Network Technology, Telecommunications, It Operations
- Case studies 2007-05-11
- IT Services Company Expands and Virtualises Its Business Continuity Capability
- Responding to market demand ICM decided to open its twelfth and largest business continuity centre in Essex. To meet its business plans ICM needed the voice and data infrastructure to be installed within tight timescales. The BT-supplied Nortel IP-based converged solution includes Nortel Communication Server 1000 with Nortel Contact Center...
- Tags: Nortel Networks Corp., Information Technology, Business Continuity, It Services, Call Centers, Networking, It Operations
- Case studies 2006-08-22
- Water Company Manages Business Growth and Integration With an IP-Based Network
- Of late Veolia Water Solutions and Technologies VWS made the business decision to close a site in Derby and relocate the work to its Lane End headquarters in High Wycombe. However, building work at the new site meant that temporary accommodation was required. This was secured nearby, and VWS approached...
- Tags: Network, Nortel Networks Corp., British Telecommunications, IP, Integration, Americans With Disabilities Act (ADA), VOIP, Network Technology, Networking, Telecommunications, Human Resources, Gender And Diversity
- Case studies 2007-01-16
- Nortel Network Case Study: Stream
- Stream wanted to give Stream greater agility, flexibility and customer focus by migrating to a single, virtualised contact centre across all its European operations. A global IP Contact Centre strategy supporting all voice, chat, email and other communications across Stream's sites using: Nortel Contact Center Manager Server (formerly Symposium Call...
- Tags: Network, Nortel Networks Corp., Call Centers, E-mail, Customer Relationship Management (CRM), Servers, It Operations, Online Communications, Enterprise Software, Software, Hardware
- Case studies 2007-01-09
- Leading Tour Operator Lowers Costs and Improves Service With a Virtual Contact Centre
- Frosch Touristik FTI Touristik wanted to improve customer service, reduce operational expenditure and support future growth. An IP telephony and contact centre solution based on the Nortel Communication Server 1000 and Nortel Contact Center. This infrastructure supports Nortel IP Phone 2002s, 2004s and the Nortel IP Softphone 2050. The Nortel...
- Tags: Nortel Networks Corp., Tour Operator, Nortel Enterprise Media Gateway 1000B, VOIP, Call Centers, Customer Relationship Management (CRM), Telecommunications, Telecom & Utilities, Product Marketing, Networking, It Operations, Enterprise Software, Software, Marketing
- Case studies 2006-06-22
- TechNet Webcast: Nortel CS 1000 IP PBX Integration With Communications Server 2007 (Level 300)
- The presenter of this webcast presents one of the latest and more innovative communication solutions that integrates a Nortel Communications Server CS 1000 IP PBX with Microsoft Office Communications Server 2007. This integrated telephony solution provides organizations with a robust, end-to-end communications experience. During the webcast place particular emphasis on...
- Tags: Webcast, Nortel Networks Corp., Communications Server, Microsoft Corp., PBX, Microsoft TechNet, Integration, VOIP, Telephony, Digital Media, Telecommunications, Networking, Consumer Electronics, Personal Technology
- Webcasts
- Nortel Network Case Study: Saskatoon Public Schools
- With over 1,000 phone lines running out of 53 locations, Saskatoon Public Schools SPS saw the need to centralize its telephony system. At the same time, it wanted to take better advantage of its core network infrastructure to deliver more advanced applications to further its educational objectives. A Nortel Voice...
- Tags: Network, Nortel Networks Corp., VOIP, Telephony, Networking, Telecommunications
- Case studies 2005-11-23
- Unified Communications Solution Helps Telecoms Giant Practise What IT Preaches
- KPN wanted to enable KPN to reap the collaborative benefits of a unified IP network, reduce its operating costs and install an enterprise network that it could demonstrate to its customers. An enterprise-wide multi-site IP network built around the Nortel Communication Server 1000 for Voice over IP for 20,000 users....
- Tags: Nortel Networks Corp., Information Technology, Unified Communications, IP, Networking, Network Technology, Desktops, Telecommunications, Hardware
- Case studies 2007-09-07
- Government Department Uses Cutting-Edge Network to Support Dubai's Transport Infrastructure
- The company Dubai Roads and Transport Authority RTA wanted to provide a new, high-profile government department with an end-to-end converged networking solution capable of supporting Dubai's rapidly expanding transport infrastructure. Nortel provided a complete communications solution. At its foundation are switches from the highly resilient Nortel Ethernet Routing Switch portfolio,...
- Tags: Security, Nortel Networks Corp., Remote Access, VOIP, Telecommunications, Networking, Network Technology
- Case studies 2006-10-17
- UK Council Empowers Transformational Government Through Cutting-Edge Converged Networking
- North Tyneside Council wanted to enable a local council to achieve central government objectives of using technology to boost operational efficiency and public service delivery. A sophisticated, converged infrastructure based on the robust Nortel Ethernet Routing Switch portfolio and the Nortel Communication Server 1000, whilst smaller sites obtain advanced connectivity...
- Tags: Network, Nortel Networks Corp., Government, Call Centers, Customer Relationship Management (CRM), Routers & Switches, Network Technology, Networking, Vertical Industries, It Operations, Enterprise Software, Software
- Case studies 2007-01-19
- Nortel Network Case Study: Barker College
- A leading Australian independent school for Years 3 to 12, the School's site at Hornsby covers twenty hectares on a single campus. The company wanted greater bandwidth and network speed to increase productivity, Barker College began a staged network upgrade. Nortel Meridian 1 PBX teamed with Nortel Ethernet Routing Switches,...
- Tags: Network, Nortel Networks Corp., VOIP, Networking, Telecommunications
- Case studies 2006-08-08
- International Pharmaceutical Firm Deploys IP Telephony for More Effective Global Communications
- An organisation with plans for collaborative working on a global scale needs an optimal communications infrastructure. Stiefel Laboratories, the world's largest independent pharmaceutical company specialising in dermatology, is a clear case in point. To enable employees at the UK Research and Development (R&D) site to collaborate with employees worldwide more...
- Tags: Telephony, Nortel Networks Corp., IP Telephony, IP, VOIP, Telecommunications, Telecom & Utilities, Networking
- Case studies 2007-03-21
- Nortel Network Case Study: Peter MacCallum Cancer Centre
- Peter MacCallum Cancer Centre Peter Mac, Australia's premier specialist cancer centre, has been an integral specialist service provider, researcher and integrator for more than 50 years. The company wanted to develop an IP-enabled converged network for voice and data traffic including new functionality such as voicemail, department-specific call queuing and...
- Tags: Network, Nortel Networks Corp., Telephony, Business Services, VOIP, Networking, Telecommunications
- Case studies 2006-07-24
- Nortel Networks Case Study: Hertfordshire County Council
- Hertfordshire County Council is one local authority that most definitely thinks 'Business'. Its 'The way we work' initiative is designed to enable more than 4,000 staff at the Council to operate like a cutting-edge enterprise, with greater flexibility and enhanced collaboration in order to meet the needs of its constituents...
- Tags: Nortel Networks Corp., Hertfordshire County Council, Nortel Ethernet Routing Switch 8600, Nortel VPN Gateway 3050, Ethernet, VOIP, Networking, Network Technology, Telecommunications
- Case studies 2008-02-12
- Enhancing Efficiency and Reducing Costs With IP Telephony
- GM Daewoo Auto & Technology, Korea-based manufacturer of world-class automobiles for global markets. The company wanted to reduce call costs and enable secure and seamless communication with offices worldwide by migrating existing Nortel Meridian 1 PBXs to IP telephony without impacting production efficiency or output. The full-featured Nortel Communication Server...
- Tags: Telephony, Nortel Networks Corp., IP Telephony, IP, VOIP, Telecommunications, Telecom & Utilities, Networking
- Case studies 2006-08-14
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