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nontechnical end-user

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Good communication isn't just about good grammar: Carl Sagan made me want to become a scientistIT people think they are smart when they tell a manager that the system is slow because of some database lock conflicts. Its usually the youngsters who make that mistake, the older managers might not know the transactional locking features available in...; Tags: career, computer, IBM Selectric, information technology, it management, IT Pro, nontechnical end-user, pramod_koshy@..., typewriter; Discussion threads 2007-01-25

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Trust: The key to working for a nontechnical boss: The article focused on and gave example of hardware environment. I personally know someone who being a software guy associated with solution providers, is going thru an experience of working with someone who is basically a salesman with no idea on how software implementations are done. Issues like committing resources...; Tags: hjaffery@...; Discussion threads 2005-01-04
Six Challenges in Supporting End-User Debugging: This paper summarizes six challenges in end-user programming that can impact the debugging efforts of end users. These challenges have been derived through the authors' experiences and empirical investigation of interactive fault localization techniques in the spreadsheet paradigm. Their contributions reveal several insights into debugging techniques for end-user programmers, particularly...; Tags: Technique, Challenge, Association For Computing Machinery, Spreadsheet, Productivity, Development Tools, Software Development, Software/Web Development; White papers 2005-05-21
Invited Research Overview: End-User Programming: In the past few decades there has been considerable work on empowering end users to be able to write their own programs, and as a result, users are indeed doing so. The "Programming" systems used by these end users include spreadsheet systems, web authoring tools, business process authoring tools such...; Tags: Carnegie-Mellon University, Web Authoring, Spreadsheet, Programming, Productivity, Operational Planning, Development Tools, Business Operations, Software Development, Software/Web Development; White papers 2006-04-22
end user strategies: What are some best practice strategies when developing an end user strategy?From what perspective? Are you looking at how the end user utilises your systems? From a security/audit perspective? Please provide additional information. Thanks!; Tags: strategy, henry.magnelli@..., career; Q&A 2006-09-26

End-User Performance: Building and Maintaining ROI: In this white paper from SAP, author Stephen Hirsch examines issues related to end user acceptance and use of enterprise software. Hirsch advocates for creating a "performance cycle" that establishes user acceptance and understanding up front and maintains and develops user skills in the long term. He explains how this...; Tags: Performance, ROI, SAP AG, Roi/Tco, Performance Management, Finance, Managerial Accounting, Human Resources, Workforce Management; White papers 2006-10-01
how to assign an IP address to a printer in MAC OS X: OK, the title says it all; I need to assign an IP address to my new Konica 2430 DL printer in order to get it working. How do I do this? I already figured out what the IP address of the printer probably is by printing the 'config page' of...; Tags: IP, printer, rvanvugt@..., IP address, hardware, configuration, networking, mac, programming, Apple Mac OS, Apple Mac OS X; Discussion threads 2007-03-02
Cannot change Password: I have an end-user running windows XP professional with the user profile being in the "users" group only. Although we have password expiration turned off for that user profile, once every 90 days the end-user must change her password for server (AS/400) authentication. When the end-user attempts to change the...; Tags: password; Discussion threads 2004-12-06
Bin Laden Trojan quickly constrained: Getting the message: a victory for educationHope for the end user and encouragemnet for those of use who have been trying to teach them. They didn' click on a strange email attachement. Just for today, we should nto end user bash.Did any other vendors report this?I didn't notice this information...; Tags: BHunsinger; Discussion threads 2005-06-06
Security and customer service: Why they go hand in hand: Sometimes, circumventing security is just *bad*.It's true that sometimes an end user circumventing security policies is just someone that feels the IT department is holding him/her back, and that there needs to be some kind of attempt to address the perceived needs of that end user. It's true that...; Tags: customer service, apotheon, security, security policy; Discussion threads 2007-08-09
Authentication Across Heterogeneous Networks: In the beyond third-Generation (3G) vision, the convergence of different access network technologies is realized and end-user devices are able to roam seamlessly among them. Seamless roaming requires authentication to a network, which may require interaction with an end user that results in the termination of ongoing service sessions and,...; Tags: Network, Authentication, Security, Networking; White papers
Dumb is in the eye of the beholder: I just published Deb Shinder's list of "10 dumb thingsusers do that can mess up their computers," and not surprisingly, ithas sparked a fairly edgy discussionthat touches on users' intractability or inability to learn basic practicesand develop a little tech self-reliance. Also included in this mix is thefailure of many...; Tags: Deb Shinder; Blog posts 2006-05-18
Ten skills that can help you land an IT manager job: Your experience and tech credentials might make you a strong candidate for an IT manager position, but the CIO may be looking for something more. Find out how playing up certain nontechnical attributes can help you stand out from the competition and tip the hiring decision in your favor.; Tags: IT manager, Hiring, TechRepublic Inc., Recruitment & Selection, Job, Human Resources, Workforce Management; Download resources 2005-03-11
HP Management of Change for End-User Adoption: Realizing the Full Value of eSupport: The promise of "e-support" is tremendous - and tantalizing. By shifting the delivery of some end-user support services to the Web, organizations can cut costs dramatically. With end-user computing accounting for as much as 20% of the enterprise infrastructure budget and end-user support typically accounting for more than one third...; Tags: Hewlett-Packard Co., e-Service, Application Service Providers (ASPs), Roi/Tco, Financial Services, Internet, Finance, Managerial Accounting; White papers 2005-11-01
IT Purchasing Process: Hi all,Was wondering if anyone has a tmeplate or other resource I can examine when it comes to end user purchase requess. Currently we use multiple PDF forms thaat an end user would download, print, ask for IT help in filling out, get approvals and signatures, submit to IT. We...; Tags: information technology; Discussion threads 2005-06-01
10 skills that can help you land an IT manager job: Your experience and tech credentials might make you a strong candidate for an IT manager position, but the CIO may be looking for something more. Find out how playing up certain nontechnical attributes can help you stand out from the competition and tip the hiring decision in your favor. by...; Tags: Job, CIO, Information Technology, IT Manager, Team Management, Strategy, Recruitment & Selection, Management, Human Resources, Workforce Management, Mike Sisco; Blog posts 2008-07-18
User education is key to tightening network security: There are many software and hardware solutions to help ensure good security. In a recent Polling Place Quick Poll, members told us what other, nontechnical methods work best to guarantee security.; Tags: NETWORKING, TechRepublic Staff, network, security, user education, network security; Technical articles 2002-07-10
Haystack: A Platform for Authoring End User Semantic Web Applications: The Web fulfilled a practical need of users in allowing them to conveniently author, browse and share content online. The Haystack project brings the Semantic Web to end users by leveraging key Semantic Web technologies that allow users to easily manage their documents, e-mail messages, appointments, tasks, etc. End user...; Tags: Semantic Web, Internet; White papers
End User hardware: I have been seeing alot of emails lately where an end user has been requesting, if not dictating their PC hardware requirements.This seems a bit strange to me as this would probably be best reviewed via PC audit and IT recommendations...Am I completely off my rocker or do others see...; Tags: Derek Schauland, hardware; Discussion threads 2007-11-08
Managing IT Performance and Availability from an End-User Perspective: As companies mature their IT operations, they know more about the performance of their networks, applications, servers, databases, and mainframe systems. However, reliable information about end-user experience remains elusive. This white paper from BMC® Software discusses how to add measurable value to the business by detecting the problems experienced by...; Tags: BMC Software Inc., Information Technology, It Management, Mainframes, Servers, It service Management, Hardware; White papers 2006-06-15

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