nondisclosure agreement

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How would you handle a sexist support desk customer?

This week, we would like you to consider the story of a support tech on a software hotline who wants your advice in dealing with sexist customers. After reading this scenario, you can learn what other TechRepublic members had to say about the tech who was told to violate a...

Tags: Becky Roberts, Mary, nondisclosure agreement, Rachel, support tech

Technical articles 2003-06-02

Should a tech follow an order to violate a nondisclosure agreement?

Mary works in the two-person IT department of a privately owned manufacturing company. She and her coworker report directly to the company's CFO. When asked by a member of the accounting department to violate an application's nondisclosure agreement, Mary takes her concerns to her boss—and she's surprised by his answer....

Tags: accounting, Becky Roberts, Mary, nondisclosure agreement, software

Technical articles 2003-04-28

Download these two sample nondisclosure agreements

Nondisclosure agreements NDAs can help ensure that both consultants and their clients are able to protect their respective intellectual property. Here are two NDAs sent from TechRepublic members that you can download and customize to fit your needs.The principle behind a nondisclosure agreement NDA is pretty simple: Protect your intellectual...

Tags: Intellectual property, Development tools, Paul Baldwin, NDA, nondisclosure agreement

Technical articles 2001-07-27

Additional Resources

Most secure nondisclosure agreements before a new project begins

When working on new projects that involve outside help, security is a big issue. Whether or not members secure their new projects with nondisclosure agreements was addressed in a recent Polling Place Quick Poll.

Tags: TechRepublic Staff

Technical articles 2002-04-19

Protect sensitive data with nondisclosure agreement

Nondisclosure agreements are a good way to keep proprietary information inside your company. Download these NDAs as a guide to developing your own agreement for use with vendors and consultants.Your organization’s proprietary information is at risk when you contract with external consultants, vendors, or contractors who have access to this...

Tags: Dana Norton, NDA

Technical articles 2002-04-26

Download these four resources before negotiating a vendor contract

IT managers who negotiate vendor contracts know how difficult the task can be. To make sure you have the bases covered, download these resources typically used by vendors.IT managers who work with consultants and vendors know that negotiating a contract and tracking progress are keys to success. To help ensure...

Tags: Service level management, Dana Norton, SLA

Technical articles 2001-10-04

Momentum Webcast: Determining the Value of Software Assurance Renewal for Your Organization (Level 100)

This webcast is designed for growing and mid-sized organizations that have a Microsoft Software Assurance SA agreement through the Open Business, Open Value, Select, or Enterprise Agreement EA programs. The presenter of this webcast explains how organizations can benefit from renewing their Software Assurance agreement with Microsoft. The attendee will...

Tags: Software, Webcast, Agreement, Microsoft Corp., Software Assurance, Digital Media, Consumer Electronics, Personal Technology

Webcasts

Download this sample service level agreement

Service level agreements help both consultants and clients iron out the details and ensure that both parties get a fair shake. Use this sample SLA as a template so you can be sure all bases are covered when you seal your firm's next deal.Consultants want to ensure that they can...

Tags: Service level management, Paul Baldwin, SLA, information technology

Technical articles 2001-09-24

Momentum Webcast: Microsoft Enterprise Agreement Licensing Briefing (Level 100)

If an organization has 250 or more desktop computers and uses Microsoft products, it may be time to take a closer look at the value provided by Microsoft infrastructure products and the Microsoft Enterprise Agreement Volume Licensing program. The attendee of this webcast will learn how the Enterprise Agreement works,...

Tags: Software, Webcast, Agreement, Microsoft Corp., Tools & Techniques, Asset Management, Digital Media, Management, Operational Planning, Business Operations, Consumer Electronics, Personal Technology

Webcasts

TechRepublic's Monthly Maintenance Plan Service Agreement

When setting up deals with vendors and/or customers, it's nice to have a basic understanding of what's expected. Rather than relying on a verbal agreement, you should have some type of written understanding in place. You can use this Monthly Maintenance Plan Service Agreement to set such an understanding. Use...

Tags: TechRepublic Inc., Agreement

Download resources 2007-04-25

Shaping Up Your Business Associates - A Case Study on Compliance and Better Relationship Management

The pros and cons of having separate contracts was weighed in support of the chain of trust, trading partner, and Business Associate agreement, or having one contract to incorporate these along with the agreement required by Gramm-Leach-Bliley for the confidentiality of non-public information. Timeframes for compliance were also examined and...

Tags: Confidentiality, Phoenix Technologies, Compliance, Agreement

Case studies

How to Manualy Configure Connection Agreement betw ADS and Exchange 5.5

Hello..I have a problem to configure connection agreement between ADS and Exchange 5.5 by using ADC Tools..How to configure Connection agreement through manual settings....and what are difference between Automatic and Manual Configuration..Anyone Please help me.....and give the explationation...Bye..Your best bet and the...

Tags: E-mail servers, pandianec@..., Connection Agreement, ADS, Microsoft Exchange 5.5 Server

Discussion threads 2007-05-14

Members polled expect clients to sign an Open License agreement with Microsoft

Clients have a few options when picking a licensing agreement with Microsoft, such as an Open License, Select License, or Enterprise agreement. Consultants told us in a Polling Place Quick Poll which agreement they most expect their clients to choose.

Tags: Service management, TechRepublic Staff, Microsoft Corp.

Technical articles 2002-07-26

The Principles of Electronic Agreement Legal Admissibility

There are five principles that contribute directly to the legal admissibility of an electronic agreement: the reliability of an electronic signature, the reliability of the act of signing, the state of mind of the individual at the time of signature, the requirement to capture and retain material information in a...

Tags: Agreement, Reliability, ProofSpace

White papers 2006-09-09

Service level agreement

I need sample of Service level agreement for inhouse IT dept with other divisions within the organisation.The treesSearch TechRepublic downloads for sla's...there is quite a bit of information on this topic with samples.

Tags: Service level management, SLA

Discussion threads 2005-02-08

IT consultant noncompete

I am working for company A which send consultants to company C through B. A did not have direct contact with C, but B. B is A's client. Now I want leave A and go to company D which send me to C work as a consultant. D is not...

Tags: C/C++, Programming languages, C

Q&A 2004-10-21

Customers Rest Easy and Document ROI with Avaya Maintenance Agreement and EXPERT View Report

For its enterprise customers with an Avaya Maintenance Agreement, Avaya can provide a "While You Were Sleeping" - EXPERT View Report that documents support provided over the course of a six-month or a one-year period. This report shows all system alarms, trouble tickets and on-site repairs that occurred. The Monetization...

Tags: ROI, Agreement, Avaya Inc., Avaya Maintenance Agreement, Monetization Report

Case studies

Sample letter of agreement

There are plenty of times when a short-term or simple engagement is too small for a full-size contract. Perhaps you could use a letter of agreement in lieu of a contract. Here's a sample to get you started.

Tags: TechRepublic Inc., Contract, Agreement

Tools & templates 2003-01-22

Healthcare Provider Improves Integration Among Systems With Licensing Agreement

Since opening in Athens in 1979, Mitera has set a high standard for medical services. Mitera offers the latest diagnostic technologies and integrates its clinical and administrative systems to provide better patient care. To streamline integration among those systems, Mitera maintains the newest releases of Microsoft software on all of...

Tags: Software, Licensing Agreement, Health Care, Agreement, Microsoft Corp., Integration, Mitera, Tools & Techniques, Management

Case studies 2006-07-05

Apple Wi-Fi exploit published

Almost a year after it was patched by Apple; David Maynor has released a complete paper on his exploitation of Apple's Wi-Fi drivers to enable full remote code execution. The paper covers the accidental discovery of the vulnerability, details on the debugging and driver analysis, and finally, code execution....

Tags: Vulnerability, Apple Inc., Maynor, Wireless LANs, Wi-Fi, Wireless, Security, Justin Fielding

Blog posts 2007-09-22