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nhs 24

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Knowledge Management Portal Delivers High Quality Healthcare Information: NHS 24 wanted to provide innovative means of delivering progressive, joined-up public sector healthcare and create a flexible and adaptive portal based on a service infrastructure. NHS 24 deployed BEA AquaLogic User Interaction to create a Knowledge Management System KMS which underpins the national health information, clinical assessment, advice, and...; Tags: Scotland, BEA Systems Inc., Knowledge, Health Care, Knowledge Management Portal, NHS 24, Vertical Industries, Benefits, Healthcare, Knowledge Management, Enterprise Software, Software, Human Resources; Case studies 2006-04-01

Additional Resources

Nortel Networks Case Study: NHS Direct: NHS Direct is England's 24-hour health service telephone line. NHS Direct wanted to improve the service they were offering, while achieving the cost savings that centralisation should bring. They recognised that the only way they could create the desired consistency and efficiencies was through virtualisation - joining up all call...; Tags: Health Service, Nortel Networks Corp., NHS Direct, VOIP, Telecommunications, Telecom & Utilities, Networking; Case studies 2007-02-07
NHS Fife Lists 90 Per Cent of Staff in U.K. National NHS Directory: NHS Fife is responsible for maintaining and improving the health of the population of Fife, Scotland. Identity management and synchronisation is a major challenge for NHS Fife due to the number of users of e-mail messaging systems (7,000 in total). To comply with directives from NHS Scotland, it is necessary...; Tags: U.K., Messaging, Microsoft Corp., NHS Fife, E-mail, Microsoft Development Tools, Groupware, Databases, Online Communications, Development Tools, Software Development, Software/Web Development, Enterprise Software, Software, Data Management; Case studies
Case Study: eProcurement in the NHS - NHS Purchasing and Supply Agency: The NHS Purchasing and Supply Agency works with around 400 NHS trusts and health authorities and manages 3,000 national purchasing contracts, influencing around half of the £7 billion spent in the NHS on purchasing goods and services in the health service in the UK. More than 100 NHS organisations and...; Tags: Agency, E-procurement, Health Care, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources; Case studies
Sun Java System Communications Solution for NHS Tayside: As one of the largest National Health Service NHS administrations in Scotland, NHS Tayside aims to improve the health of the people living in Tayside, and to reduce health inequalities. In recent years, one of the most beneficial changes to NHS Tayside's IT infrastructure has been the implementation of sun's...; Tags: Java, Sun Microsystems Inc., Health Care, Messaging, Sun Java, Vertical Industries, Groupware, Benefits, Healthcare, E-mail, Enterprise Software, Software, Human Resources, Online Communications; Case studies

Evaluating IT Service Solutions for the NHS: 10 Key Questions: The National Programme for IT NPfIT is setting huge challenges for all those involved. If it is tasked with selecting the right IT service management system for the NHS organisation nowadays, then one have to faced with a plethora of new regulations, structures and patterns of influence, as well as...; Tags: Information Technology, Service Solution, Strategy, Management; White papers 2006-02-09
NHS Body Gains a Robust Infrastructure With Scalable Data Storage to Meet New Regulations: NHS Logistics supports healthcare in England, delivering medical supplies to more than 700 NHS bodies across the country. There was the need to create an infrastructure that increased flexibility and laid the foundations for greater responsiveness. The organisation decided to upgrade the infrastructure and future-proof its IT systems. To achieve...; Tags: Dell Computer Corp., Data Storage, Regulation, Microsoft Windows Server 2003, Servers, Healthcare, Storage, Storage Management, Microsoft Windows, Operating Systems, Software, Hardware; Case studies 2006-05-31
Salisbury NHS Foundation Trust Gains Rapid Returns With Pre-Approved Financial and Purchasing Solutions: Salisbury NHS Foundation Trust provides healthcare services to more than 200,000 people in southwest England. The company wanted to implement best-practice, integrated, automated, managed financial and purchasing management applications from a supplier approved by the NHS National Service Framework. The challenge was to select a solution already used by other...; Tags: Oracle Corp., Health Care, Supplier, Salisbury NHS Foundation Trust, Vertical Industries, Benefits, Healthcare, Channel Management, Enterprise Software, Software, Human Resources, Marketing; Case studies
Homerton University Hospital NHS Foundation Trust Drives Efficiencies Through Innovative Technology: One of the first ten NHS foundation trusts in England, Homerton University Hospital NHS Foundation Trust provides general and emergency services to Hackney and the City of London as well as specialist care in key disciplines. The trust wanted to streamline and automate financial management and purchasing. The challenge was...; Tags: Hospital, Oracle Corp., Financial, Financial Management, Financial Accounting, Investment, Financial Planning, Finance; Case studies
Computer Software Group Case Study: Aintree Hospitals NHS Trust: Aintree Hospitals NHS Trust was established on 1 April 1992 under the NHS Community Care Act 1990. In order to improve its CNST rating, CNST auditors told Aintree it needed to provide improved traceability of all training delivered - whether that be mandatory training or smaller "On the job" instances...; Tags: Hospital, Training, Computer, Workforce Management, Productivity, Human Resources; Case studies
National Health Service Improves Patient Care for 59 Million Citizens: The National Health Service NHS provides healthcare for 59.6 million citizens of the United Kingdom. Recent initiatives have mandated improvements in the way citizens access healthcare and other government services. As a result, NHS anticipates that greater numbers of patients and healthcare providers will need to access information using the...; Tags: Patient, Performance, Health Care, Microsoft Corp., Health Service, National Health Service, Vertical Industries, Benefits, Healthcare, Performance Management, Enterprise Software, Software, Human Resources, Workforce Management; Case studies
National Health Service Shared Business Services Set to Cut Costs by 20%: National Health Service Shared Business Services NHS SBS provides high quality finance and accounting, payroll and procurement services to NHS organizations, enabling them to focus their expenditure and expertise on improving the quality and value of healthcare services to patients in England. NHS SBS uses Oracle's service-oriented architecture and Web-enabled...; Tags: Oracle Corp., Health Care, Service, Vertical Industries, Benefits, Healthcare, Purchasing & Procurement, Enterprise Software, Software, Human Resources, Business Operations; Case studies
The NHS Trusts in Gloucestershire Improved IT Support by 60 Percent: The NHS Trusts in Gloucestershire comprises various hospitals and clinical sites across Gloucestershire County. Understanding the link between quality patient services and IT, the NHS Trusts was looking to consolidate its IT service desks in order to optimize efficiency and resolve patient issues more quickly and effectively. By choosing BMC...; Tags: Service Desk, BMC Software Inc., Patient, Information Technology, ITIL, It Services, It Management, It service Management; Case studies
Niagara Health System Boosts Efficiency, Security With Microsoft Exchange Server 2007: Niagara Health System NHS, comprised of eight hospitals serving 411,000 residents across the Niagara region, represents the largest multisite hospital amalgamation in Ontario, Canada. To reduce its IT complexity, NHS wanted a more cost-effective way to streamline its various voice mail, wireless, e-mail, and fax messaging capabilities to improve staff...; Tags: Security, Microsoft Exchange Server 2007, Microsoft Exchange Server, Health Care, Microsoft Corp., E-mail Servers, Groupware, Fax, Enterprise Software, Software; Case studies
InfoScotland Case Study: Jenny Daborn: A short typing course was Jenny's password into the NHS. Thirty years later she has amassed a wide variety of qualifications and is now an accredited IT Trainer, helping other staff to develop effective computer skills. She now works in a dedicated team rolling out the European Computer Driving Licence...; Tags: Computer, Productivity, Team Management, Management; Case studies
Barts and the London NHS Trust Uses Care Records Pilot for Complete Desktop Refresh: Barts and the London NHS Trust BLT is known throughout the medical world as one of the United Kingdom's top teaching hospital trusts. BLT took the opportunity of the U.K.-wide NHS Care Records Service CRS deployment to retire its multiple desktop operating systems and seek a common environment that was...; Tags: Microsoft Corp., Business Structures, Desktops, Finance, Hardware; Case studies
The NHS Nursing Leadership Project Is Designed to Liberate Talent and Is Proving to Be a Shining Example of e-Learning in Action: As one of the largest employers in Europe, the NHS has an ongoing need to support and influence the work force so it can adapt to change, improve service and deal with challenges of new ways of working. To address these needs, it introduced the National Nursing Leadership Project, which...; Tags: Talent, SkillSoft, E-learning, Leadership, Enterprise Software, Software, Management; Case studies
HP Case Study: Newcastle Upon Tyne Hospitals NHS Trust: Newcastle Upon Tyne Hospitals NHS Trust is one of the largest Teaching and tertiary Acute Trust in the UK and consists of three major acute teaching hospitals and smaller units across the City. Due to the critical nature of the information a robust Disaster Recovery facility, and fault tolerant service...; Tags: Hospital, Hewlett-Packard Co., Healthcare; Case studies
Shared Systems Enables NHS Organisations to Release Funds for Front-Line Services: North East Patches Shared System wanted to cut IT overhead by sharing a centrally managed infrastructure and applications for financial and purchasing processes. They wanted to consolidate combined GBP1 billion (US$1.7 billion) per annum non-payroll spend of NHS organizations to negotiate lower prices for frequently purchased goods and cut transaction...; Tags: Oracle Corp., Organization, Financial Accounting, Strategy, Finance, Management; Case studies
1,000th NHS Trainer Achieves TAP Qualification: When Chantal Brookes, a trainer from the Heart of England NHS Foundation Trust, was awarded a TAP Certificate in Training Delivery Skills on 25 April, she became the 1,000th person working for the English NHS to have achieved a qualification within the Trainer Assessment Programme TAP since its launch in...; Tags: Training, Workforce Management, Human Resources; Case studies

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