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- Desktop Helpdesk position?
- Need some tips on desktop support tasks. Most of my background is network support. I have an interview for desktop support, just looking for some key tips!Not sure if this is what you are looking for...I think you are asking exactly what the job would/could entail. Based on that...
- Tags: desktop, hardware, jvillapu@..., network, networking, security, software, windows
- Discussion threads 2007-01-29
- Desktop/ Network Support in Middle East
- Has anyone worked in the middle east doing support with one of the companies contracted with the US government? Just curious about the working conditions, etc. Is the risk worth the reward?I haven't personallyBut I work with a few AF personnel that have deployed. Obviously, they don't...
- Tags: risk, Network Support, desktop, user support, kepgeek@..., network
- Discussion threads 2006-08-09
Additional Resources
- Apple WWAN Support (dmg)
- The WWAN Support Update v1.0 provides SW support for the following WWAN products: Cingular network; Sprint network. This version is the first release on CNET Download.com.
- Tags: Network, Apple Inc., Networking
- Software downloads 2007-11-14
- miniSipServer (exe)
- miniSipServer is a VOIP server for MS-Windows system. It is very easy for you to deploy your VOIP network with miniSipServer. Here are some key features of this software: Run on MS-Windows platform, Support GUI configuration and very easy to use; All configurations and data are stored in install directory;...
- Tags: Monitor, miniSipServer, Telephony, Monitors & Displays, VOIP, Telecommunications, Networking, Hardware, Components
- Software downloads 2007-05-03
- Transportation Company Reduces On-Site Support Visits by 90% Using Remote Desktop Support Appliance
- While Symantec's pcAnywhere could be used to support employees inside of the company firewall, employees outside of the ACME Truck Line's network had to be supported by phone, requiring ACME support reps to relay sometimes complex instructions to end-users. Because of the support team's size and the scope of its...
- Tags: Desktop, Employee, Network, Remote Desktop, Bomgar, Transportation, Networking, Security
- Case studies 2007-06-18
- Entirety Services Provides Support Solutions to Cognito
- Founded in 1992, Cognito was the first company in the UK to be awarded a licence to operate a public radio network for data. It was essential for Cognito and its customers that ongoing pro-active 24/7 support was available for the network especially during the migration phase from the legacy...
- Tags: Network, GPRS, Entirety Service, Cognito, Cellular Phones, Networking, Consumer Electronics, Personal Technology
- Case studies
- ITIL and Network Managers - What's in It for Me
- ITIL is unequivocal in saying that the Help Desk should represent a single point of contact for all users of IT services. The end user should not be required to assess whether any particular issue they are experiencing will be rectified by network support or by any of the other...
- Tags: Network, Help Desk, ITIL, Call Centers, Process Improvement, It Services, It Operations, Quality, Business Operations
- White papers
- IS OPNET SUPPORT HOME PNA
- i have a simulation that i do for the uni and im creating a simulation of a network in which some part of the network is consist of Home PNA and is OPNET Academic version Support the model so i can simulated the networkthankssuryaps sorry for bad english
- Tags: NETWORKING, suryahalim@..., network
- Discussion threads 2007-04-19
- Biometrics Network Logon (exe)
- Biometric Network Logon 2007 R2 supports 19 different devices. Usually, the fingerprint libraries provided by the manufacturers only support their own device. Biometric Network Logon is built under Fingerprint SDK's support for multiple fingerprint readers allows you to choose the more suitable reader. This version is the first release on...
- Tags: Device, Network, Griaule Technology, Biometrics, Authentication/Encryption, Networking, Security
- Software downloads 2008-07-15
- Department structure-employee roles
- I am trying to get a better feeling of what the employee roles and responsibilities should be in our changing environment. We are a lender, we run XP, our Manager left, and so has the person who was running SMS, MOM, SQL, and Change control. We now have...
- Tags: network, PC, staffing, responsibilites, duties, clindell, it management, PC Support, help desk
- Discussion threads 2006-05-01
- Extend Automated Configuration and Change Management to the Network
- The presenter of this webcast explains how HP openview network configuration manager automates support for all facets of the network infrastructure lifecycle, optimizing the security, availability and operational efficiency of the network.
- Tags: Hewlett-Packard Co., Network Infrastructure, Network, Change Management, Network Administration, Networking, Tools & Techniques, Management
- Webcasts
- Large Wireless Service Provider Boosts Network Availability
- One of the largest mobile service providers in the United States began losing customers because of an unstable data network. They wanted to Introduce IP telephony efficiently into the enterprise network in offices around the United States. The company deployed Cisco Network Availability Improvement Support NAIS engagement identified gaps in...
- Tags: Network, Cisco Systems Inc., Network Availability, Wireless Service, Wireless
- Case studies 2006-03-01
- Are Network Soutions Web Hosting Servers Down?
- Does anyone know what is going on with Network Solutions web servers? I have 2 website hosted with them that are not working and I can't get a web page when I go to networksolutions.com.SupportCall their support team and find out:In the U.S. and Canada call:1.888.642.9675 General Support1.866.391.HELP Technical Assistance...
- Tags: serverS, Support, web development hosting, mikewindschitl@..., programming, network, server
- Discussion threads 2006-04-04
- The Need for Asynchronous, Zero-Copy Network I/O
- The network interfaces provided by today's OSes severely limit the efficiency of network programs. The kernel copies the data coming in from network interface at least once internally before making the data available in the user-level buffer. This paper explains the problems and introduces some possible solutions. These necessarily cover...
- Tags: Network, Network Interface, Networking
- White papers 2006-07-25
- T-Mobile Connection Manager (exe)
- Use the T-Mobile Connection Manager to manage all of your Wi-Fi connections, including your home network, office network, and best of all, the T-Mobile HotSpot network which can be found in thousands of locations nationwide including major airports, hotels, and Starbucks coffee houses paid subscription required. Features include one-click login...
- Tags: HotSpot, T-Mobile HotSpot, Network, T-Mobile, Wireless, Networking
- Software downloads 2005-11-03
- Network Diagnostic Tool (aspx)
- The Network Diagnostics tool analyzes information about your network connectivity to help you troubleshoot network-related problems with your computer. Typically you will do this along with a support professional, either on the phone or over the internet. After you install this item, you may have to restart your computer.
- Tags: Network, Tool, Network Diagnostics Tool, Productivity, Networking
- Software downloads 2007-01-22
- NetMon (exe)
- Sninff and dump your network traffic. Good tool for network protocol debug. Monitor the network package and dump the binary or put to customizable plugins. This is the tool to help network application developper. Support OS: Windows 2000/XP/Vista/It can support both raw sock and WinPCAP. But, due to the windows...
- Tags: Sock, Network, Stone Soft, Networking
- Software downloads 2008-04-03
- HP Case Study: York Health Services NHS Trust
- With the government aiming to make health services more 'user-centric', York Health Services NHS Trust wants to provide a unified health experience for its patients. Compaq Global Services worked with York Health to design a support package that fulfilled their business needs while providing a cost-effective solution within their previous...
- Tags: Hewlett-Packard Co., Health Care, Vertical Industries, Benefits, Healthcare, Software Upgrade, Enterprise Software, Software, Human Resources
- Case studies
- Expert Zone Support WebCast: Do It Yourself: Install a Wireless Home Network
- This Expert Zone Support WebCast gives a brief overview of why someone would want to install a wireless home network and a full description of how to do it. This webcast includes pictures of the hardware it chose and a step-by-step detailed description of how to install the network. It...
- Tags: Wireless Home Network, Webcast, Network, Home Network, Microsoft Corp., Wireless, Networking
- Webcasts
- NHS Organisation Improves Support and Builds Network Resiliency With Leading Firewall Solution
- The Island and Portsmouth Health ICT Service IPHIS inherited disparate IT systems and support infrastructures when it was created in 2002, following the merger of separate IT departments. IPHIS wanted to consolidate its network infrastructure to centralise management and enhance end-user support. This also included the need for an easily...
- Tags: Network, Microsoft Corp., Firewalls, Network Security, Networking
- Case studies 2006-03-01
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