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- An Accelerated CRM Deployment for Sales Force Automation
- In the highly competitive business environment, the success hinges on the effectiveness of the sales force. The mySAP Customer Relationship Management solution equips sales organizations to dramatically shorten sales cycles, quickly increase revenues, and maximize sales team productivity. The SAP Service Select package for sales force automation can help to...
- Tags: Sales Force, SAP AG, SFA, CRM, mySAP Customer Relationship Management Solution, Sales Strategy, Sales Force Management, Sales Force Automation (SFA), Enterprise Software, Sales, Software
- White papers 2005-10-01
Additional Resources
- Israel's Largest Insurance Company Increases Efficiency and Improves Customer Service With the mySAP Customer Relationship Management Solution
- One of every three businesses in Israel is insured by Clal Insurance Company. With annual revenue of 7 billion Israeli new shekels (US$1.6 billion), the company provides many insurance and financial products for its customers and has been lauded for excellence by Dun & Bradstreet. But Clal's customer service processes...
- Tags: mySAP, Customer Service, Insurance, mySAP CRM, Customer Relationship Management (CRM), Product Marketing, Enterprise Software, Software, Marketing
- Case studies
- Berlin Gas Utility Turns Up the Heat With the mySAP Customer Relationship Management Solution
- GASAG Berliner Gaswerke AG is the former municipal gas utility company of Berlin, Germany. In order to effectively compete in a deregulated market and increase its market share, GASAG implemented the mySAP Customer Relationship Management solution. This gave it the tools it needed to focus on customer acquisition and retention.
- Tags: mySAP, SAP AG, Berlin, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- mySAP Customer Relationship Management: Solution Overview
- Moving beyond traditional customer relationship management functionality, SAP innovations and unmatched industry expertise are setting new standards for the way companies connect with their customers and partners. The mySAP Customer Relationship Management mySAP CRM solution automates customer-centric business processes across and beyond enterprise-wide operations. It delivers the market's greatest breadth...
- Tags: mySAP, SAP AG, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Advertising & Promotion, Software, Marketing
- White papers 2005-07-01
- A Brewing Giant Rebuilds Its Model of the Customer Model With mySAP Customer Relationship Management
- The name "Heineken" is synonymous with beer, even without taking into account the other brands that have been acquired by this historic Dutch company, which sells its products in more than 170 countries. The company faced the challenge of introducing a completely new customer relationship model, build a call center...
- Tags: mySAP, mySAP CRM, CRM, Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Sales, Software
- Case studies
- mySAP Customer Relationship Management Actively Retaining Customers at Schott Glas
- A single touch point for customer communication across all sales channels and departments is a must for enterprises that operate in intensely competitive markets. This level of customer communication requires a powerful information system. Schott Glas optimized all of its customer-centric processes and implemented systematic customer relationship management. The goal:...
- Tags: mySAP, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- Brother Deploys mySAP Customer Relationship Management to Enhance Customer Relations
- Despite having amassed mountains of data on millions of end consumers, Brother International Corp. knew little about its clientele. In order to enhance customer relationships, the company deployed mySAP Customer Relationship Management mySAP CRM and SAP Business Information Warehouse SAP BW, a component that is now found in SAP Business...
- Tags: mySAP, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- SAP Solution Manager Speeds Implementation of mySAP Customer Relationship Management at Statoil
- Statoil is a major supplier of natural gas to the European market, and one of the world's leading producers of crude oil. A couple of years ago, they made the decision to standardize and consolidate on SAP throughout the organization, across the world. Statoil used SAP Solution Manager and SAP...
- Tags: mySAP, SAP AG, mySAP CRM, Statoil, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- IT Services Company Banks on Power of mySAP Customer Relationship Management
- Fiducia IT AG, based in Karlsruhe, Germany, is the largest IT service company for cooperative banks across Germany. The company wanted to boost sales and reduce costs. The challenge was to improve customer relationships and improve the quality of customer Data. The company decided to replace its heterogeneous customer service...
- Tags: Bank, mySAP, Customer Service, Germany, IT Services, Information Technology, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Product Marketing, Software, Marketing
- Case studies
- SAP Safe Passage Through Uncertain Times Webcast - mySAP Customer Relationship Management
- In this webcast, the viewer will discover how mySAP Customer Relationship Management mySAP CRM enables a safe, reliable, customer-centric solution that delivers value to each customer. The viewer will also learn about the offering from SAP that provides safe passage to companies grappling with the uncertainties arising from Siebel's pending...
- Tags: mySAP, Webcast, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Webcasts
- Need for a Single, Integrated Global Pipeline Drives Adoption of mySAP Customer Relationship Management
- With 78,000 employees around the world and corporate headquarters in El Segundo, Calif., Computer Sciences Corporation CSC earns more than $14 billion annually by providing consulting, system implementation and management, business process outsourcing, and other IT and business services. The company wanted to integrate information and processes for selling services....
- Tags: mySAP, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- A Service and Content Provider Uses mySAP Customer Relationship Management to Increase Customer Loyalty and Cut Costs
- Editorial Aranzadi S.A., a provider of content services for law professionals, needed a way for its sales force to manage the sales process and better serve its customers. The Spanish company turned to the mySAP Customer Relationship Management mySAP CRM solution for better sales management and reporting to improve sales...
- Tags: mySAP, mySAP CRM, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Sales Force Management, Sales, Software
- Case studies
- A Perfect Fit: mySAP Customer Relationship Management for Small and Medium Businesses
- Giroflex has been one of the biggest pioneers in developing ergonomic chairs. Today, the mid-sized Swiss company has production facilities, licensees, and sales partners in many countries spanning four continents. Giroflex's formula for success is to take challenges in the workplace seriously and to use research, knowledge, and ingenuity to...
- Tags: mySAP, Small And Medium Business, mySAP CRM, Giroflex, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- ESPRiT Consulting Uses mySAP Customer Relationship Management to Manage Sales Pipeline and Sustain Growth While Minimizing Administrative Overhead
- ESPRiT Consulting implemented mySAP Customer Relationship Management to support the management and tracking of all customer information, leads, opportunities, and proposals. With the SAP solution, ESPRiT employees can now access customer-related data at any time and from any place. The result is increased sales efficiency as well as more and...
- Tags: mySAP, SAP AG, mySAP CRM, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Sales Force Management, Sales, Software
- Case studies
- Uses mySAP Customer Relationship Management and mySAP Utilities to Compete for Customers in a Deregulated Environment
- Romande Energie needed a solution that would address the core business activities of electricity and the customer relationship management challenge of a newly deregulated environment. The integration between mySAP CRM and mySAP Utilities means call center agents have immediate access to all customer information. This information includes previous contacts with...
- Tags: mySAP, Environment, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- SAP Solution Manager and SAP Consulting - A Powerful Combination for an Ambitious Customer Relationship Management (CRM) Project at Leading Global Company
- Endress+Hauser (E+H) is a leading global supplier of measuring instrumentation and automation solutions for process engineering, with 6,000 employees and a presence in 100+ countries. It turned to SAP Solution Manager, found in the SAP NetWeaver platform, to ensure a smooth implementation of an ambitious mySAP Customer Relationship Management (mySAP...
- Tags: SAP AG, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- Securing Mobile Telecommunications Market Share Through Intelligent Dealer Relationship Management
- T-Mobile Deutschland GmbH is a wholly owned subsidiary of Deutsche Telekom, established itself as the leading mobile telecommunications provider. But, in spite of its success, T- Mobile eventually found itself facing some challenges: not only had consumer enthusiasm for cell phones pushed T-Mobile's IT systems to capacity; market saturation and...
- Tags: mySAP, Mobile, T-Mobile, Telecommunications, mySAP CRM, T-Mobile Deutschland GmbH, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
- mySAP Customer Relationship Management Solution Helps World-Renowned Company Improve Customer Service and Efficiency of Field Sales Staff
- One reason for Swarovski's storied success is its field staff's dedication to superior customer service. Automated tools for salespeople are nothing new for the Wattens, Austria - based world leader in cut crystal. For many years, Swarovski reps used internally developed order-entry systems, which interfaced, slowly, with core back-office systems...
- Tags: mySAP, Customer Service, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Enterprise Resource Planning (ERP), Software, Sales
- Case studies 2006-02-01
- SAP CRM On-Demand Solution: The Key to a Customer-Centric Enterprise
- This paper introduces the SAP Customer Relationship Management on-demand solution - an easy-to-use, hosted, Web-based solution built on the same architectural platform as the industry-leading mySAP Customer Relationship Management solution. With two CRM deployment options, only SAP addresses the varying needs of the entire sales organization and - as the...
- Tags: SAP CRM On-demand, On-demand, SAP AG, CRM, Customer Relationship Management (CRM), Managed Hosting, Advertising & Promotion, Cloud Computing, Enterprise Software, Software, Marketing
- White papers 2006-01-01
- Supply Chain Planning With mySAP SCM: SAP Advanced Planner and Optimizer Release 3.1
- This paper aims at providing information on mySAP Supply Chain Management mySAP SCM, which facilitates seamless integration with all mySAP.com solutions, including mySAP Supplier Relationship Management, mySAP Customer Relationship Management mySAP CRM, mySAP Product Lifecycle Management mySAP PLM, and mySAP Business Intelligence. mySAP SCM is the supply chain solution that...
- Tags: Supply Chain, mySAP, SAP AG, mySAP SCM, SCM, Customer Relationship Management (CRM), Enterprise Software, Supply Chain Management (SCM), Software
- White papers 2002-05-13
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