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- An Accelerated CRM Deployment for Sales Force Automation
- In the highly competitive business environment, the success hinges on the effectiveness of the sales force. The mySAP Customer Relationship Management solution equips sales organizations to dramatically shorten sales cycles, quickly increase revenues, and maximize sales team productivity. The SAP Service Select package for sales force automation can help to...
- Tags: Sales Force, SAP AG, SFA, CRM, mySAP Customer Relationship Management Solution, Sales Strategy, Sales Force Management, Sales Force Automation (SFA), Enterprise Software, Sales, Software
- White papers 2005-10-01
Additional Resources
- Supply Chain Planning With mySAP SCM: SAP Advanced Planner and Optimizer Release 3.1
- This paper aims at providing information on mySAP Supply Chain Management mySAP SCM, which facilitates seamless integration with all mySAP.com solutions, including mySAP Supplier Relationship Management, mySAP Customer Relationship Management mySAP CRM, mySAP Product Lifecycle Management mySAP PLM, and mySAP Business Intelligence. mySAP SCM is the supply chain solution that...
- Tags: Supply Chain, mySAP, SAP AG, mySAP SCM, SCM, Customer Relationship Management (CRM), Enterprise Software, Supply Chain Management (SCM), Software
- White papers 2002-05-13
- mySAP Customer Relationship Management Actively Retaining Customers at Schott Glas
- A single touch point for customer communication across all sales channels and departments is a must for enterprises that operate in intensely competitive markets. This level of customer communication requires a powerful information system. Schott Glas optimized all of its customer-centric processes and implemented systematic customer relationship management. The goal:...
- Tags: mySAP, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- SAP Best Practices for Wholesale
- This paper covers mySAP All-in-One solutions based on SAP Best Practices that ensure maximum benefits for SMB customers because SAP Best Practices not only cover well-proven industry-specific business processes, but also include everything that is needed to integrate and exploit the potential of mySAP Customer Relationship Management mySAP CRM, mySAP...
- Tags: mySAP, SAP AG, Best Practice, Customer Relationship Management (CRM), Enterprise Software, Software
- White papers 2003-06-01
- Uses mySAP Customer Relationship Management and mySAP Utilities to Compete for Customers in a Deregulated Environment
- Romande Energie needed a solution that would address the core business activities of electricity and the customer relationship management challenge of a newly deregulated environment. The integration between mySAP CRM and mySAP Utilities means call center agents have immediate access to all customer information. This information includes previous contacts with...
- Tags: mySAP, Environment, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- mySAP Customer Relationship Management: Solution Overview
- Moving beyond traditional customer relationship management functionality, SAP innovations and unmatched industry expertise are setting new standards for the way companies connect with their customers and partners. The mySAP Customer Relationship Management mySAP CRM solution automates customer-centric business processes across and beyond enterprise-wide operations. It delivers the market's greatest breadth...
- Tags: mySAP, SAP AG, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Advertising & Promotion, Software, Marketing
- White papers 2005-07-01
- Healthcare Supplier Leverages mySAP Customer Relationship Management to Launch Customer-Friendly Web Site and Empower Sales Reps
- Medline, founded in 1966, is America's largest privately held national manufacturer and distributor of healthcare supplies and services. To provide its field sales reps with rapid access to customer, product, and sales information, the company implemented the mySAP Customer Relationship Management mySAP CRM solution in 2003 and integrated it with...
- Tags: mySAP, SAP AG, Health Care, mySAP CRM, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Enterprise Resource Planning (ERP), Software, Sales
- Case studies
- A Service and Content Provider Uses mySAP Customer Relationship Management to Increase Customer Loyalty and Cut Costs
- Editorial Aranzadi S.A., a provider of content services for law professionals, needed a way for its sales force to manage the sales process and better serve its customers. The Spanish company turned to the mySAP Customer Relationship Management mySAP CRM solution for better sales management and reporting to improve sales...
- Tags: mySAP, mySAP CRM, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Sales Force Management, Sales, Software
- Case studies
- mySAP Customer Relationship Management Delivers Superior Marketing Campaign Management for Keyboards and Mice
- Cherry Corporation is a leading global high-tech manufacturer of keyboards, mice, and intelligent peripherals for computer input. The company faced the challenge of implementing a modern customer relationship management CRM solution and creating a CRM landscape to improve the company's competitiveness. When Cherry Corporation's innovative input products outstripped the ability...
- Tags: mySAP, Marketing, Mouse, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Keyboards, Software, Hardware, Peripherals
- Case studies
- mySAP Customer Relationship Management Helps MANN+HUMMEL Improve Customer Care in the Aftermarket
- To deliver tailored yet comprehensive service for its customers, MANN+HUMMEL deployed mySAP Customer Relationship Management mySAP CRM for its MANN-FILTER brand outfit. The focus was on improving processes and providing a technical foundation for better customer care. Thanks to mySAP CRM, the company now benefits from contact, escalation processing, and...
- Tags: mySAP, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- SAP Safe Passage Through Uncertain Times Webcast - mySAP Customer Relationship Management
- In this webcast, the viewer will discover how mySAP Customer Relationship Management mySAP CRM enables a safe, reliable, customer-centric solution that delivers value to each customer. The viewer will also learn about the offering from SAP that provides safe passage to companies grappling with the uncertainties arising from Siebel's pending...
- Tags: mySAP, Webcast, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Webcasts
- SAP Solution Manager Speeds Implementation of mySAP Customer Relationship Management at Statoil
- Statoil is a major supplier of natural gas to the European market, and one of the world's leading producers of crude oil. A couple of years ago, they made the decision to standardize and consolidate on SAP throughout the organization, across the world. Statoil used SAP Solution Manager and SAP...
- Tags: mySAP, SAP AG, mySAP CRM, Statoil, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- IT Services Company Banks on Power of mySAP Customer Relationship Management
- Fiducia IT AG, based in Karlsruhe, Germany, is the largest IT service company for cooperative banks across Germany. The company wanted to boost sales and reduce costs. The challenge was to improve customer relationships and improve the quality of customer Data. The company decided to replace its heterogeneous customer service...
- Tags: Bank, mySAP, Customer Service, Germany, IT Services, Information Technology, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Product Marketing, Software, Marketing
- Case studies
- Andrew Corporation: The mySAP Customer Relationship Management Application Unifies Customer Tracking and Sales Pipelines
- After acquiring eight companies, Andrew Corporation found itself with disparate customer-tracking systems that couldn't communicate with each other and didn't provide a global view of the sales pipeline. This case study highlights the reasons Andrew implemented the mySAP Customer Relationship Management application to address these and other customer-tracking problems. See...
- Tags: mySAP, Andrew Corp., mySAP CRM, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Software, Sales
- Case studies 2006-03-01
- Danfoss Streamlines Field Sales Processes With mySAP Customer Relationship Management (mySAP CRM) and Its Mobile Sales Capability
- Danfoss first came to public attention in the 1950s when it invented the radiator thermostat, which came into its own with the first oil crisis in 1972 and has since become an integral part of heating systems as one knows them today. For its investment in the future, the company...
- Tags: mySAP, Mobile, SAP AG, mySAP CRM, CRM, Danfoss, Customer Relationship Management (CRM), Enterprise Software, Sales Strategy, Software, Sales
- Case studies
- Big Dividends for Small Professional Services Provider Using SAP Software
- Global Enterprise Management Solutions GEMS, essentially a professional services provider, the company resells and implements software primarily from its headquarters in Dallas, Texas. It faced the challenge of nonintegrated accounting and business processes and spotty, incomplete, and untimely information about projects. It chose SAP Collaborative Project Management, mySAP Customer Relationship...
- Tags: mySAP ERP, mySAP, Professional Services, SAP AG, Dividend, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Enterprise Resource Planning (ERP), Software
- Case studies
- Service at the Highest Level With mySAP Customer Relationship Management
- Loewe offers the whole range of devices for home entertainment: televisions, DVD players, VCRs, audio systems, and multimedia Internet TVs. The mySAP Customer Relationship Management mySAP CRM interaction center forms the basis of the Loewe customer-care center. As one of the key capabilities of mySAP CRM, the interaction center links...
- Tags: mySAP, mySAP CRM, Loewe, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- Banco Urquijo - Uses mySAP Customer Relationship Management to Satisfy Demanding Customers
- For Banco Urquijo, effective customer relationship management is more than just one of many ways to enhance the bottom line - it's a fundamental success factor. To meet ever-increasing demands for service, the bank needs effective tools for managing customer information and increasing productivity. To help itself meet growing demands,...
- Tags: mySAP, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- Webcast: Order Management With mySAP Customer Relationship Management
- In the Webcast, "Order Management with mySAP Customer Relationship Management mySAP CRM," you'll learn how optimizing order management can enable you to improve order accuracy and shorten cycle times - resulting in increased revenue, a reduction in lost sales, and enhanced customer satisfaction. Plus, you'll discover how the order management...
- Tags: mySAP, Webcast, mySAP CRM, Order Management, Customer Relationship Management (CRM), Enterprise Software, Software
- Webcasts 2005-07-25
- Professional Customer Service, Better Project Management With mySAP Customer Relationship Management (mySAP CRM)
- DEG - Deutsche Investitions- und Entwicklungsgesellschaft mbH is one of the largest European institutions for long-term project and company financing in developing and reforming countries. To help it provide more comprehensive customer service and enable more effective project management, DEG turned to mySAP Customer Relationship Management mySAP CRM, along with...
- Tags: Project Management, mySAP, Customer Service, SAP AG, mySAP CRM, CRM, SAP BI, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
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