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Basari Holding Selects mySAP CRM to Enhance Customer Relationships and Increase Profitability: Basary, a top telecommunications conglomerate in Turkey, wanted to take its customer relationships to a higher level, while improving business processes. By doing so, it would have a more effective competitive advantage. With a new customer focused strategy in place, it sought an integrated IT solution to support comprehensive customer...; Tags: mySAP, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Advertising & Promotion, Software, Marketing; Case studies
Service at the Highest Level With mySAP Customer Relationship Management: Loewe offers the whole range of devices for home entertainment: televisions, DVD players, VCRs, audio systems, and multimedia Internet TVs. The mySAP Customer Relationship Management mySAP CRM interaction center forms the basis of the Loewe customer-care center. As one of the key capabilities of mySAP CRM, the interaction center links...; Tags: mySAP, mySAP CRM, Loewe, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
Lifestyle Specialist Villeroy & Boch Uses Mobile Sales With mySAP CRM as Part of Strategic Initiative: Villeroy & Boch, based in Mettlach, Germany, consists of four divisions: Tableware; Bathroom, Kitchen, and Tiles; Wellness; and Project Business. "The House of Villeroy & Boch" represents the company's change from a ceramics manufacturer to a lifestyle provider for the home. Reinforcing its customer-centric orientation, with the aim of achieving...; Tags: mySAP, Mobile, SAP AG, mySAP CRM, CRM, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Advertising & Promotion, Sales Force Management, Sales, Software, Marketing; Case studies
mySAP CRM Helps Boost Customer Service and Cut Costs: Fiorano Modenese, Italy-based Florim, with 2002 revenues of ?293.4 million and 1,700 employees, manufactures wall, floor, and swimming-pool tiles, and porcelain stoneware for commercial and residential use. To remain successful in a globally competitive and financially challenging environment, Florim Ceramiche S.p.A. must offer superior products at attractive prices. Florim deployed...; Tags: mySAP, Customer Service, mySAP CRM, CRM, Customer Relationship Management (CRM), Sales Strategy, Enterprise Software, Software, Sales; Case studies
mySAP Customer Relationship Management Improves Communication, Service, and Worldwide Business Relations: Knauf a family firm, based in southeast Austria, manufactures and sells building materials and systems for interior work such as plaster board, metal sections, and fillers to private and commercial customers. Before they implemented mySAP CRM, knowledge about their business partners such as home improvement stores, architects, carpenters, or building...; Tags: mySAP, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies

SAP Safe Passage Through Uncertain Times Webcast - mySAP Customer Relationship Management: In this webcast, the viewer will discover how mySAP Customer Relationship Management mySAP CRM enables a safe, reliable, customer-centric solution that delivers value to each customer. The viewer will also learn about the offering from SAP that provides safe passage to companies grappling with the uncertainties arising from Siebel's pending...; Tags: mySAP, Webcast, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Webcasts
Business Success With mySAP CRM: More Than CRM ROI Achievement: This presentation reviews the benefits of deploying mySAP CRM for business success. Hear about defining a CRM strategy that aligns with your business objectives, identifying and addressing change management requirements, and executing a comprehensive implementation plan that delivers a high return on your CRM investment.; Tags: mySAP, mySAP CRM, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Change Management, Enterprise Software, Software, Marketing, Tools & Techniques, Management; Webcasts
IDS Scheer CEE Uses mySAP CRM to Standardize Sales Process Across Central and Eastern Europe: IDS Scheer CEE specializes in SAP consulting, business process reengineering, and management consulting. It also develops and sells the ARIS tool product family, the worldwide leading software for business processes modeling. The company picked mySAP Customer Relationship Management mySAP CRM to standardize its sales process for those products and services...; Tags: mySAP, IDS Scheer, SAP AG, Sales, mySAP CRM, CRM, IDS Scheer CEE, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
A Service and Content Provider Uses mySAP Customer Relationship Management to Increase Customer Loyalty and Cut Costs: Editorial Aranzadi S.A., a provider of content services for law professionals, needed a way for its sales force to manage the sales process and better serve its customers. The Spanish company turned to the mySAP Customer Relationship Management mySAP CRM solution for better sales management and reporting to improve sales...; Tags: mySAP, mySAP CRM, Sales Strategy, Customer Relationship Management (CRM), Enterprise Software, Sales Force Management, Sales, Software; Case studies
SAP Solution Helps Philips CE Put the Customer at the Heart of Its Business: Faced with increasingly stiff competition, Philips Consumer Electronics decided to better understand its customers and use that knowledge to grow sales - while at the same time cutting costs and increasing efficiency. To accomplish its goals, the company turned to the mySAP Customer Relationship Management mySAP CRM solution. The mySAP...; Tags: mySAP, SAP AG, mySAP CRM, Philips Electronics N.V., Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
mySAP CRM: Improving Order Management: Today more than ever, transforming business into a customer-centric enterprise is essential to driving revenue and profit. But to make customer-centric vision a reality, a person needs to orchestrate his or her customer-facing processes across - and beyond - the enterprise. That's the power of mySAP Customer Relationship Management (mySAP...; Tags: mySAP, mySAP CRM, CRM, Order Management, Customer Relationship Management (CRM), Enterprise Software, Software; Webcasts
Rohm and Haas Uses mySAP CRM to Drive Business Growth: Rohm and Haas is a $6 billion company headquartered in Philadelphia, PA. It is one of the world's largest manufacturers of specialty chemicals, employing more than 17,000 employees and operating 140 research and manufacturing locations in 27 countries. Rohm and Haas implemented mySAP Customer Relationship Management mySAP CRM to drive...; Tags: mySAP, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
Complaint Handling for Logistics Service Providers: Today more than ever, transforming business into a customer-centric enterprise is essential to driving revenue and profit. But to make customer-centric vision a reality, a person needs to orchestrate the customer-facing processes across - and beyond - the enterprise. That's the power of mySAP Customer Relationship Management mySAP CRM.; Tags: mySAP, Logistics, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Supply Chain, Software, Business Operations; Webcasts
Banco Urquijo - Uses mySAP Customer Relationship Management to Satisfy Demanding Customers: For Banco Urquijo, effective customer relationship management is more than just one of many ways to enhance the bottom line - it's a fundamental success factor. To meet ever-increasing demands for service, the bank needs effective tools for managing customer information and increasing productivity. To help itself meet growing demands,...; Tags: mySAP, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
mySAP Customer Relationship Management Helps MANN+HUMMEL Improve Customer Care in the Aftermarket: To deliver tailored yet comprehensive service for its customers, MANN+HUMMEL deployed mySAP Customer Relationship Management mySAP CRM for its MANN-FILTER brand outfit. The focus was on improving processes and providing a technical foundation for better customer care. Thanks to mySAP CRM, the company now benefits from contact, escalation processing, and...; Tags: mySAP, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
mySAP Customer Relationship Management (mySAP CRM): Focusing on the Customer With SAP Interaction Center: In this Webcast, you'll hear directly from industry consultants and SAP customers who are using SAP Interaction Center to deliver consistent, personalized communications to customers - even as they reap significant, tangible rewards.; Tags: mySAP, SAP AG, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Webcasts
mySAP Customer Relationship Management: Helping Customers Order Products: In December 2002, the merger between Plansee TIZIT AG (from Reutte/Tirol) and Cerametal (from Mamer/Luxembourg) led to the formation of CERATIZIT GmbH, one of the world's biggest hard-metal suppliers. The integration of the online store with the company's SAP R/3 back-end system enabled users to easily perform availability checks and...; Tags: mySAP, SAP AG, mySAP CRM, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Enterprise Software, Team Management, Software, Management; Case studies
Elos24 Focuses on the Customer With mySAP CRM: Elos24, which was Portugal's first virtual cash-and-carry operation, exclusively targets the catering and hotel retail markets. It is managed by GCT Online, a subsidiary of Gestao de Comercio Total GCT, a company that distributes food and beverage to retailers. As part of its goal to provide fast and effective customer...; Tags: mySAP, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies
A Brewing Giant Rebuilds Its Model of the Customer Model With mySAP Customer Relationship Management: The name "Heineken" is synonymous with beer, even without taking into account the other brands that have been acquired by this historic Dutch company, which sells its products in more than 170 countries. The company faced the challenge of introducing a completely new customer relationship model, build a call center...; Tags: mySAP, mySAP CRM, CRM, Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Sales, Software; Case studies
Kavo Uses mySAP CRM and Its e-Selling Capabilities to Develop an Online Shop - And to Provide Excellent Customer Service: The KaVo group has epitomized state-of-the-art technology in dental instruments and systems for almost a century. KaVo aims to continually reinforce its position as a market leader and to consolidate its role as product innovator. To reach this goal they need first-class products as well as a determined customer orientation...; Tags: mySAP, Customer Service, mySAP CRM, CRM, Kavo, Customer Relationship Management (CRM), Enterprise Software, Software; Case studies

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Creating and Configuring Home Networks: Home offices are increasingly becoming a part of everyday life, thanks to their convenience and the growth of supporting technologies such as DSL and ...; Buy Now

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