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- Multicanal Adds a CRM Platform and Reduces Costs
- Created in Argentina in 1991 and incorporated into Clarin Editorial Group one year later, Multicanal has risen to become one of the main cable TV providers in Latin America. The company wanted to move to a flexible business platform, replacing a customized IT environment that wouldn't allow the company to...
- Tags: Oracle Corp., CRM, Multicanal, Call Centers, Sales Channel, Customer Relationship Management (CRM), Enterprise Software, Strategy, It Operations, Sales, Software, Management
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