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- How do you handle help desk staffing during the holidays?
- I recently heard from a friend of mine who does tech support at another university. He's burnt out. In fact, he says in his email: "Work: I [expletive deleted] hate it." The things putting my pal under strain will sound familiar to many of you: an understaffed...
- Blog posts 2007-12-28
- Workplace profanity boosts morale
- Profanity can boost morale, according to a new British study, published in the current issue of the Leadership and Organization Development Journal, called "Swearing at work and permissive leadership culture: When anti-social becomes social and incivility is acceptable." Couple of points about this: A) Is that the...
- Blog posts 2007-10-25
- Need a vacation to recover from your vacation?
- Every time I turn around, I see a news report or read an article about why it's important for people to use their vacation time. Yeah, in a perfect world, I can see that. That's what vacation time is there for, after all. But I have yet to take a...
- Blog posts 2007-06-19
- Are motivational tactics the same at any age?
- At a company I used to work for, the President and CEO was a highly respected entrepreneur who kept his leadership skills honed by attending seminars at Harvard's Business school every year. After the seminars, he would come back with new theories to try out on us. He was really...
- Blog posts 2007-06-18
- Don't give up on team morale problems
- Project managers should keep their eyes open for morale problems and look for ways to turn things around. Here are some suggestions. Have you been the project manager for a team that had poor morale? I'm not referring to one malcontent. I'm talking about a team that has...
- Technical articles 2007-04-17
- How to annoy people in e-mail
- I came across this the other day and it made me laugh. I thought I'd share it for a Friday break:1. Make up fake acronyms. Online veterans like to use abbreviations like IMHO in my humble opinion to show that they're "hep" to the lingo. Make up your own that...
- Blog posts 2007-06-15
- How would you score on a "burnout" test?
- In an article on the site mindtools.com, I found this definition of burnout:"Burnout occurs when passionate, committed people become deeply disillusioned with a job or career from which they have previously derived much of their identity and meaning. It comes as the things that inspire passion and enthusiasm are stripped...
- Blog posts 2007-06-13
- Most managers die with their mouths open.
- I believe that the art of asking questions should be considered a fundamental skill for any leaders. Success without it will be short term at best.For a while it seemed that my premise was a given; however lately I seem to be running into more execs who are more concerned they will look...
- Blog posts 2007-06-01
- Increase your productivity. Take a nap!
- A colleague of mine tells me that most people today are sleep deprived. He's a life coach who focuses on how one's body reacts to stress and how that reaction, in turn, causes our performance to worsen.How can you tell if you're sleep deprived? Here are 3 common telltale signs which are pretty...
- Blog posts 2007-05-24
- 7 levels of delegation
- Are you a micromanager? Or maybe one of those generalists whos so vague giving direction that your staff never know exactly what to do? Clients frequently ask if delegation is a style thing that can be learned. Or is it an art thing which is more intuitive;...
- Blog posts 2007-05-03
- 4 outdated ideas. Or maybe not.
- Here are a few things to "noodle" today:1. Does it really matter if a leader has a strong sense of integrity?In a study done by Fast Company magazine last year, 1665 respondents were asked about the importance of ethics in company leaders in todays business climate.The good news: 95% of...
- Blog posts 2007-04-26
- What causes employee negativity?
- In 2003, global professional services firm Towers Perrin conducted a survey of some U.S. and Canadian companies that identified five elements that largely generate most of the current negativity among their workers. The five elements are:An excessive workload Concerns about management’s ability to lead the company successfully Anxiety about the...
- Blog posts 2007-04-25
- Earworms, revisited
- In one of my previous blog posts, I opened a big ole can of worms, earworms that is. Earworms, as you probably know, are those songs that get caught in our heads (usually very insipid, annoying ones) that you cant seem to get rid of. TechRepublic members responded to that...
- Blog posts 2007-04-19
- Job dissatisfaction and the Sunday night blues
- There were a few times in my life when Sunday nights brought that awful pit-in-the-stomach feeling of dread thinking about the approaching Monday morning. This occurred most frequently during my school years and for about four months when I worked for a health insurance giant that shall remain nameless because...
- Blog posts 2007-04-17
- Should we trust people to manage their own job life?
- More and more companies are moving toward a work-scheduling system designed to allow individuals at all levels to determine what days, hours, even weeks they will be working on the job or at the office.All evidence points to this becoming the way of the future. Its been well established within...
- Blog posts 2007-04-05
- "Subtle" sexism is still a problem
- I had a professor in college who was a militant feminist and a nun. I never could quite reconcile that in my mind, but anyway, this woman taught Womens Literature. Although I was grateful to her for introducing me to the works of female authors (sad to say, up until...
- Blog posts 2007-04-03
- All in favor of workday naps, say Aye!
- The Better Sleep Council, through a stress and sleep survey, found that 65% of Americans are losing sleep due to stress. And a recent poll by the National Sleep Foundation found that over 80% of American adults link inadequate sleep with impaired daytime performance. Thats a sobering, though not surprising,...
- Blog posts 2007-03-20
- Why Employees Develop Low Morale & Are Managers To Blame?
- I am presently helping several managers with low morale problems. This issue is so common that I have decided to try to gain wider understanding of it. So here goes.Everyone knows that the sports team with the highest morale wins. In fact, every
- Discussion threads 2006-12-30
- Is your work commute a stressor for you?
- I read somewhere that these are the top ten life stressors:1. Death of spouse2. Divorce3. Marital separation4. Jail term5. Death of a close family member6. Personal injury or illness7. Marriage8. Fired at work9. Marital reconciliation10. RetirementWhile I would agree with all of these, I would also add my own--the daily...
- Blog posts 2006-12-12
- Is business doomed by the Me Generation?
- So many of todays workers have been programmed through whatever reasons, be it from boss intimidation or from raw ambition, to succeed personally no matter what the cost. Everyone is out to shine his own star, to maneuver the spotlight toward himself. The reasoning is, if they can make their...
- Blog posts 2006-12-06
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