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- Passing the customer service buck
- Providing customer service is more than just reading a list of steps from a troubleshooting guide. It should also be about listening to the customer's problem and helping to resolve it. That doesn't happen often enough and we all have a customer service nightmare story to prove it. by Tricia...
- Tags: Customer Service, Router, Conditioner, Mom, Modems, Product Marketing, Customer Relationship Management (CRM), Hardware, Components, Marketing, Enterprise Software, Software, Tricia Liebert
- Blog posts 2008-07-08
- Installing and Configuring MOM 2005 w/ SQL Server Part II
- In my last blog, we discussed, how to configure a virtual environment, install, and begin to configure MOM 2005 to monitor SQL Server. This blog will continue where the last one left off. We will import MOM 2005 Management Packs and Reports andbegin monitoring SQL Server 2005.View my Gallery!Lets start...
- Tags: MOM, databases, data center, sql server
- Blog posts 2007-07-23
- Installing and Configuring MOM 2005 w/ SQL Server
- In this blog series, you will learn the basics of installing Microsoft Operations Manager 2005 as well as how to use MOM to monitor SQL Server. This article takes advantage of virtualization. We will use VMware Workstation 5 to create the lab to introduce you to the basics of installing...
- Tags: sql server, SQL, MOM, databases, data center
- Blog posts 2007-07-18
- Images: This isn't your mom's 'Pac-Man'
- Pac-Man Championship Edition is the first set of new Pac-Man mazes to come out since the original game was introduced 26 years ago.
- Tags: Games, Pac-Man, Pac-Man Championship Edition, maze, mom, game
- Image galleries 2007-06-05
- SolutionBase: Planning a MOM deployment using System Center Capacity Planner 2006, part 1
- MOM is a powerful tool for managing your network. The trick is figuring out the best way to deploy it. That's where the System Center Capacity Planner comes in. Brien Posey shows you how it works.
- Tags: Trick, MOM, Productivity, Networking
- Download resources 2007-05-10
- Installing and Configuring MOM 2005 w/ SQL Server
- In this blog series, you will learn the basics of installing Microsoft Operations Manager 2005 as well as how to use MOM to monitor SQL Server. This article takes advantage of virtualization. We will use VMware Workstation 5 to create the lab to introduce you to the basics of installing...
- Tags: database, Install Microsoft Operations Manager 2005, Installing MOM 2005 Monitoring SQL Server, Microsoft SQL Server, Mom, MOM 2005, server
- Blog posts 2006-04-25
- the poor git..
- He should have known better..not in daylight.climbing through windows is best done in the dark.http://tinyurl.com/mzxcwIf I had a nickle for everytime......Dads are usually the drag, when it comes to snifffing around after the girls.Sounds like they weren't too bright in the first place. The mom is home, and that...
- Tags: Jaqui
- Discussion threads 2006-03-29
- Surviving dysfunctional 'families': Getting caught between the legislative and executive branches
- I had a very interesting conversation with a colleague theother day who works in a position nearly identical to mine and for anorganization that is very much like the one I work for. We spoke for nearly anhour and after hanging up, I realized that although we shared very similarhopes,...
- Tags: government
- Blog posts 2006-01-29
- What's your favorite Christmas food?
- What's your favorite Christmas food?Just wondered what everyone else looks forward to most at Christmas when they have the meal.Mine is pecan pralines.Mom's cooking is why I was a fat kid...hahaha.Christmas PuddingAnd finding the sixpence!With hard sauceNot sure if thats what they call it in England, but we always had...
- Tags: jck
- Discussion threads 2005-11-22
- problem receiving some e-mail
- Hello: When I receive e-mail from some (3) senders I get weird symbols mixed into the message. I do not understand how it happens and how to avoid it. I happens only with a few e-mail senders. CAN YOU ADVISE ME ABOUT HOW THIS HAPPENS AND HOW TO REMOVE THIS...
- Tags: AM Pacific Standard Time, e-mail, funfstuck@..., Mom, Petrol, windows
- Q&A 2005-11-05
- Create a simple reminder system with cron
- Ever wished you had your own personal secretary, who wouldremind you of important eventsyour boss' birthday, your anniversary, thedeadline for your tax returns? Well, wish no morewith a little creativity andsome *NIX glue, it's easy to create an automated system which sends youreminders of important events by e-mail. The core...
- Tags: reminder, Contributor Melonfire, crontab
- Technical articles 2005-11-02
- MOM and windowsupdates
- Greetings.I installed MOM 2005 on a test server and installed the agents on a workstation and a server. These also happen to be the ones I can no longer run critical updates on via windows updates run manually. I can't help thinking there is a connection....
- Tags: Back-up, MOM 2005, Mom, FYI, SamLowrey, it management
- Q&A 2005-05-16
- Kindergarten programs
- My mom would like to know where I can download a good game or games with a good amount of math and language arts education and rich graphics for a kindergarten or grade one special needs autistic student.She doesn't want to purchase a game from anywhere. Instead, she wants to...
- Tags: Games, game, mom
- Q&A 2005-05-07
- Mothers Day, How will you spend it?
- Mothers Day, How will you spend it?Remember people, Mom is the reason you are here right now.How will you say thanks to that special person?A card from Hallmark?Flowers?Brunch?A phone call from where ever you are?I have a card and a 9 am Tee time. Will be taking Mom out...
- Tags: card, jd-quick (formerly clyde), jdclyde, mothers day, off-topic, rose, sibling
- Discussion threads 2005-05-06
- Best Counters for Performance Monitor
- I'm looking to set a performance baseline using performance monitor under server 2003. I then have something to compare future monitoring too. I'm after suggestions on the best counters to use. I'm going to run seperate monitors on my DC's, SQL server and Exchange server. Any comments...
- Tags: advertisement, counter, Exchange, Mom, MOM 2005, networking, performance, performance monitoring, rob.lay@..., SQL
- Discussion threads 2005-03-11
- U.S. makes first arrest for spim
- Not the solutionWe've been arresting people in the United States for years because they sell illegal drugs. Yet they continue to do it.Drug-pushing has a much stronger likelihood of being busted than spimming, since you can't do it from the relative anonymity of a computer. What makes someone believe that...
- Tags: extortion, Internet Service Provider, JerryPM, security, spam, spim
- Discussion threads 2005-02-22
- Work At Home Moms Business Guide 2008 (zip)
- The WAHM Masters Course is literally everything a mother would want to know about starting her own Internet business from home. Four Work-At-Home Moms, authors of the course, start right from the beginning, from reviewing possible options and organizing properly, to the nitty-gritty of how to actually build a substantial...
- Tags: Mom, Income, Case Study, Workathomemoms, WAHM Masters Course, Operational Accounting, Internet, Finance
- Software downloads 2008-10-21
Additional Resources
- Essential Microsoft Operations Manager: Operator Console
- This paper shifts focus to cover the Operator console and how to get the information one want out of it. As such, this paper is for consumers of MOM information, not just MOM administrators. However, MOM administrators are not off the hook; one needs to go through this paper as...
- Tags: Console, Microsoft Operations Manager, O'Reilly Media Inc., Microsoft Corp.
- White papers 2006-02-27
- MOM 2005 consoles
- I am having problem launching MOM 2005 consoles from my Windows XP PRo SP2 machine. It says 'You do not have permission to connect to this MOM management server'.I have checkt he permissions on the MOM server and I am a member of the MOM ADmins and the Distributed COM...
- Tags: p.j.hutchison@..., MOM 2005, windows, software, server, console
- Discussion threads 2007-01-15
- TechNet Webcast: Securing Your Microsoft Operations Manager (MOM) 2005 Environment (Level 200)
- This webcast provides an overview of security management and explains about the new security features that have been added to Microsoft Operations Manager MOM 2005. In particular, this webcast introduces an important new scenario in MOM 2005, trusted monitoring. The attendee will discover how to secure the MOM 2005 deployments...
- Tags: Webcast, Environment, Microsoft Operations Manager, Microsoft Corp., Microsoft TechNet, Security
- Webcasts 2005-12-19
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