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- Council Offers Citizens Targeted Services With Customer Relationship Management Solution
- South Gloucestershire Council SGC in southwest England provides local government services to more than 250,000 citizens. SGC wanted to replace its custom-made Customer Relationship Management CRM system, which lacked the features needed to deliver citizen-centric services in line with the government's transformation agenda. To deliver a system that combined ease...
- Tags: Citizen, Council, Microsoft Corp., CRM, Microsoft Dynamics Customer Relationship Management, Advertising & Promotion, Customer Relationship Management (CRM), Government, Enterprise Software, Marketing, Software
- Case studies
Additional Resources
- Infrastructure Assessment Helps Win Larger Customer Relationship Management Projects
- Customer Effective, a Microsoft Gold Certified Partner, serves the implementation, customization, and integration needs of midsize companies using Microsoft Dynamics CRM. With the release of Microsoft Dynamics CRM 3.0, Customer Effective began taking on projects with thousands of users. Not only were the stakes higher in terms of Customer Effective's...
- Tags: Microsoft Dynamics, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, It Services, Software, Marketing
- Case studies
- Microsoft Dynamics Webcast: Developing a High Performance Sales Team With Microsoft Dynamics CRM 4.0
- Most of the organizations have been continually challenged to grow revenues, achieve higher quotas, and increase customer loyalty to stay competitive. Now businesses across the United States are experiencing amazing sales productivity gains, thanks to powerful new Customer Relationship Management CRM software from Microsoft Dynamics. The presenter of this webcast...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, High-performance, Microsoft Corp., Sales Strategy, Sales Force Management, Sales
- Webcasts 2008-01-31
- Momentum Webcast: Customer Relationship Management That Works the Way You Do: Microsoft Dynamics CRM 3.0 With Microsoft Office System (Level 100)
- A Customer Relationship Management CRM solution that integrates with commonly used tools and applications can help increase business efficiency and simplify end user adoption. This webcast shows how Microsoft Dynamics CRM 3.0 works seamlessly with Microsoft Office and Microsoft SharePoint Portal Server to provide everyone involved in the marketing and...
- Tags: Microsoft Dynamics, Webcast, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Digital Media, Microsoft Office, Marketing, Software, Consumer Electronics, Personal Technology, Office Suites
- Webcasts
- Microsoft Dynamics Webcast: Exploring Microsoft CRM Solutions: When Is an Online Deployment Right for You? (Level 100)
- Lengthy and costly implementations, inflexible software, and poor user adoption hamper organizations looking for technology to improve their Customer Relationship Management CRM. Microsoft delivers the power of choice with both on-premise and on-demand CRM solutions through Microsoft Dynamics CRM and Microsoft Dynamics CRM Online. This webcast concentrate on Microsoft Dynamics...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., Microsoft CRM, CRM, Microsoft Dynamics CRM Online, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-08-26
- Momentum Webcast: Redefine Your Customer Relationships With Microsoft Dynamics CRM 3.0 (Level 100)
- Almost every business faces the key challenges of acquiring, servicing, and retaining customers. A strategy that connects all of the customer-facing activities can help to acquire new customers and retain the ones already have. This webcast shows how Microsoft Dynamics CRM 3.0 can help to integrate sales, services, and marketing...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp.
- Webcasts 2007-01-18
- Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100)
- In the past, Customer Relationship Management CRM projects have often been a point of contention between business and IT. Both groups worked hard to make the projects successful, but the inherent product designs did not make it easy to meet the needs of users, management, and IT. Users need a...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-05-22
- Momentum Webcast: Learn About Customers~ Experiences With Microsoft Dynamics CRM (Level 100)
- In this webcast the customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this powerful Customer Relationship Management CRM system has helped their organizations grow. Microsoft Dynamics CRM gives customer-facing employees the information they need to provide truly impressive customer service. The presenters show how Microsoft CRM...
- Tags: Microsoft Dynamics, Customer Service, Webcast, Microsoft Corp., CRM, Customer Relationship Management (CRM), Sales Strategy, Advertising & Promotion, Product Marketing, Enterprise Software, Software, Sales, Marketing
- Webcasts
- Momentum Webcast: Learn About Customers' Experiences With Microsoft Dynamics CRM (Level 100)
- Tune in to this webcast as customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this powerful customer relationship management CRM system has helped their organizations grow. Microsoft Dynamics CRM gives customer-facing employees the information they need to provide truly impressive customer service. It shows how Microsoft...
- Tags: Microsoft Dynamics, Customer Service, Webcast, Microsoft Corp., CRM, Customer Relationship Management (CRM), Sales Strategy, Advertising & Promotion, Product Marketing, Enterprise Software, Software, Sales, Marketing
- Webcasts
- Momentum Webcast: Do Extraordinary Things Every Day With Microsoft Dynamics CRM! (Level 100)
- Today's competitive business environment requires real people to do extraordinary things every day. Microsoft Dynamics CRM offers innovative ways to access this powerful relationship management solution and empower the employees to respond quickly to customer demands and increase customer satisfaction. This webcast shows how the productivity of sales, customer service,...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Product Marketing, Enterprise Software, Software, Marketing
- Webcasts 2008-03-05
- Better Together With Microsoft Dynamics CRM
- Microsoft makes significant investments in delivering products and technologies that work together and enable people-ready businesses. This vision is centered on providing the right tools to help people realize their potential. Microsoft Dynamics CRM business software achieves this goal by bringing Customer Relationship Management CRM together with versatile Microsoft products...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2008-02-08
- Momentum Webcast: Learn About a Customer's Experiences With Microsoft Dynamics CRM 3.0 (Level 100)
- A Customer Relationship Management CRM solution that integrates with commonly used tools and applications can help increase business efficiency and simplify end user adoption. This webcast shows how a Microsoft Dynamics CRM 3.0 customer was able to utilize CRM to provide their marketing and sales organizations with a powerful platform...
- Tags: Microsoft Dynamics, Webcast, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Digital Media, Enterprise Software, Marketing, Software, Consumer Electronics, Personal Technology
- Webcasts
- Microsoft Dynamics CRM Online 30 Day Trial
- If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Resource centers 2008-04-01
- Microsoft to Take Dynamics CRM Live
- Microsoft continues its steady march into the on-demand, software-as-service market. The company announced that its Dynamics CRM product line will be the latest to make the transformation into a "Live" service when it ships next year. But first, Microsoft has to gives its Customer Relationship Management CRM software an upgrade...
- Tags: Software-as-a-service, Jupitermedia Corp., Microsoft Corp., CRM, Software As A Service (SaaS), Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Emerging Technologies, Software, Marketing
- White papers 2006-07-13
- Paths to Opportunities With Windows Small Business Server 2003: Extending to Microsoft Dynamics CRM 3.0 Small Business Edition
- The Customer Relationship Management CRM market represents a new and attractive opportunity for IT solution providers, value-added resellers, and system builders targeting Small and Medium-sized Businesses SMBs. The mere mention of customer relationship management conjured up images of large-scale software deployments designed and priced primarily to automate the sales, marketing,...
- Tags: Microsoft Dynamics, Microsoft Windows Small Business Server, Microsoft Windows, Small Business, Microsoft Corp., Microsoft Windows Small Business Server 2003, Small And Medium Business, CRM, International Data Group, Smb/Sme, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-02-01
- Microsoft Dynamics Webcast: Professional Basketball Team Expands Customer Base With Microsoft Dynamics CRM
- The attendee of this webcast will learn how to create customer relations by using Microsoft Dynamics CRM 4.0. The presenters speak about the trends, best practices, and competitive advantages of the customer-centric enterprise. The webcast shows how the Portland Trailblazers have taken advantage of Microsoft Dynamics CRM to improve sales...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Webcasts 2008-03-10
- Microsoft Dynamics CRM Online (01)
- If you're looking to take your customer relationship management to the next level, we invite you to try Microsoft Dynamics CRM Online for 30 days free. Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure and...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Software downloads 2008-05-04
- Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
- The presenter of this webcast explains how Microsoft Dynamics CRM can help to develop and strengthen profitable customer relationships. Designed to work the way the business does, Microsoft CRM provides a powerful range of options for measuring progress and results of Customer Relationship Management CRM activities within the system. A...
- Tags: Microsoft Dynamics, Webcast, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts
- Momentum Webcast: Grow Your Business With the Visibility to Capture More Sales Opportunities (Part 2 of 2) (Level 100)
- This webcast features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers to innovative ways to access this powerful relationship management solution to empower the employees to respond quickly to customer demands and increase customer satisfaction. This webcast shows how to make more informed...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., Sales
- Webcasts 2008-03-01
- Momentum Webcast: Learn About a Customer's Experiences With Microsoft Dynamics NAV (Level 100)
- Microsoft Dynamics NAV integrates critical financial, operations, customer, distribution, analytics, and e-commerce data into a streamlined, comprehensive solution. Easy to use and maintain, Microsoft Dynamics NAV helps to maximize productivity, increase customer satisfaction, and optimize service levels. This webcast discusses a customer experience with Microsoft Dynamics NAV and describes how...
- Tags: Microsoft Dynamics, Webcast, Microsoft Corp., Microsoft Dynamics NAV, Web Technology, E-business/E-Commerce, Digital Media, Internet, Consumer Electronics, Personal Technology
- Webcasts
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