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TechRepublic Resources
- Government Regulator Streamlines Public Service With Customer-Centric Solution
- The Pensions Regulator aims to offer a more responsive and professional customer service as part of its customer contact strategy. Its existing business solutions were becoming dated, making access to information unwieldy for staff dealing with customers. A Microsoft Dynamics CRM implementation has made a significant difference, giving these employees...
- Tags: Regulator, Customer, Microsoft Corp., Government Regulator, Microsoft Dynamics CRM Implementation, Customer Relationship Management (CRM), Product Marketing, Regulations, Advertising & Promotion, Enterprise Software, Software, Marketing, Government
- Case studies 2007-08-01
Additional Resources
- Microsoft BizTalk ServerAdapter for Microsoft Dynamics CRM (exe)
- BizTalk Server 2006 Adapter for Microsoft Dynamics CRM 3.0 enables integration between Microsoft Dynamics CRM and Non-Microsoft Business applications and allows the following operations. Availability of Microsoft Dynamics CRM as a send Adapter; Discovery and usage of schema of any Microsoft Dynamics CRM actions and entities. The user can utilize...
- Tags: Microsoft Dynamics, Microsoft BizTalk Server, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Web Services, Enterprise Software, Application Servers, Middleware, Marketing, Software
- Software downloads 2007-08-16
- Microsoft Dynamics Webcast: Exploring Microsoft CRM Solutions: When Is an Online Deployment Right for You? (Level 100)
- Lengthy and costly implementations, inflexible software, and poor user adoption hamper organizations looking for technology to improve their Customer Relationship Management CRM. Microsoft delivers the power of choice with both on-premise and on-demand CRM solutions through Microsoft Dynamics CRM and Microsoft Dynamics CRM Online. This webcast concentrate on Microsoft Dynamics...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., Microsoft CRM, CRM, Microsoft Dynamics CRM Online, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-08-26
- Microsoft CRM 3.0: Update Rollup No. 2 (exe)
- Microsoft has released Update Rollup 2 for Microsoft Dynamics CRM Server 3.0 and Microsoft Dynamics CRM client for Outlook 3.0. For more information about this release, see Microsoft Knowledge Base article 927751: Update Rollup 2 is available for Microsoft Dynamics CRM 3.0. This update rollup includes packages for Microsoft Dynamics...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., Microsoft CRM, Microsoft Outlook, Customer Relationship Management (CRM), Advertising & Promotion, Groupware, Enterprise Software, Microsoft Office, Servers, Office Suites, Software, Marketing, Hardware
- Software downloads 2007-08-17
- Update Rollup 2 for Microsoft Dynamics CRM 3.0 (KB 927751) (exe)
- Microsoft has released Update Rollup 2 for Microsoft Dynamics CRM Server 3.0 and Microsoft Dynamics CRM client for Outlook 3.0. This update rollup includes packages for Microsoft Dynamics CRM Server and Microsoft Dynamics CRM client for Outlook 3.0 to maintain parity between the client and server components of Microsoft Dynamics...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., Microsoft Outlook, Advertising & Promotion, Customer Relationship Management (CRM), Groupware, Microsoft Office, Servers, Enterprise Software, Office Suites, Software, Marketing, Hardware
- Software downloads 2007-08-30
- An Introduction to Microsoft Dynamics CRM Online
- View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and relationship marketing, and founding partner of The Peppers & Rogers Group, part of The Carlson Marketing Group. This Webcast also...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-04-01
- Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM
- Microsoft Dynamics CRM is one of the fastest growing CRM products in the market. In addition to the functionality which one would expect from a world-class CRM solution, Microsoft Dynamics CRM also features additional capabilities to sales, services, and marketing professionals, providing a highly flexible relationship management platform that can...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts 2008-03-10
- Microsoft Dynamics CRM clients for Outlook Compatibility Update (Service Provider Edition) (ISO)
- With this update, for the Service Provider Edition of Microsoft Dynamics CRM, you can install and run Microsoft Dynamics CRM clients for Microsoft Office Outlook on computers that run Windows Vista-based operating systems and/or Office 2007-based applications. Microsoft Dynamics CRM clients for Microsoft Office Outlook enables access to the same...
- Tags: Microsoft Dynamics, Microsoft Outlook, ISO, Microsoft Corp., CRM, Business Services, Advertising & Promotion, Customer Relationship Management (CRM), Microsoft Office, Enterprise Software, Marketing, Software, Office Suites
- Software downloads 2007-08-17
- Hosted Microsoft Dynamics CRM 3.0 Solution Components for Hosted Messaging and Collaboration Version 3.5
- Hosted CRM is built around Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers (Microsoft CRM-SP). This application - a modified version of the Microsoft Dynamics CRM 3.0 product - enables service providers to offer advanced Customer Relationship Management CRM functionality to business customers over the Internet. This paper presents...
- Tags: Microsoft Dynamics, Hosted CRM, Collaboration, Service Provider, Messaging, Microsoft Corp., CRM, Business Services, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2006-03-01
- Microsoft Dynamics CRM 3.0 clients for Microsoft Office Outlook Compatibility Update (Service Provider Edition) (ISO)
- With this update, for the Service Provider Edition of Microsoft Dynamics CRM, you can install and run Microsoft Dynamics CRM clients for Microsoft Office Outlook on computers that run Windows Vista-based operating systems and/or Office 2007-based applications. Microsoft Dynamics CRM clients for Microsoft Office Outlook enables access to the same...
- Tags: Microsoft Dynamics, ISO, Microsoft Corp., Microsoft Office, Business Services, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Office Suites, Software, Marketing
- Software downloads 2007-08-31
- Microsoft Dynamics Webcast: Professional Basketball Team Expands Customer Base With Microsoft Dynamics CRM
- The attendee of this webcast will learn how to create customer relations by using Microsoft Dynamics CRM 4.0. The presenters speak about the trends, best practices, and competitive advantages of the customer-centric enterprise. The webcast shows how the Portland Trailblazers have taken advantage of Microsoft Dynamics CRM to improve sales...
- Tags: Microsoft Dynamics, Webcast, Microsoft Dynamics CRM, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- Webcasts 2008-03-10
- Microsoft Dynamics CRM clients for Outlook Compatibility Update (On Premise) (ISO)
- With this update, for on-premise versions of Microsoft Dynamics CRM, you can install and run Microsoft Dynamics CRM clients for Microsoft Office Outlook on computers that run Windows Vista-based operating systems and/or Office 2007-based application. Microsoft Dynamics CRM clients for Microsoft Office Outlook enables access to the same data through...
- Tags: Microsoft Dynamics, ISO, Microsoft Corp., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Microsoft Outlook, Microsoft Office, Enterprise Software, Marketing, Software, Office Suites
- Software downloads 2007-08-17
- Microsoft Dynamics CRM 3.0 clients for Microsoft Office Outlook Compatibility Update (On Premise) (ISO)
- With this update, for on-premise versions of Microsoft Dynamics CRM, you can install and run Microsoft Dynamics CRM clients for Microsoft Office Outlook on computers that run Windows Vista-based operating systems and/or Office 2007-based application. Microsoft Dynamics CRM clients for Microsoft Office Outlook enables access to the same data through...
- Tags: Microsoft Dynamics, ISO, Microsoft Corp., Microsoft Office, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Office Suites, Software, Marketing
- Software downloads 2007-08-31
- Update Rollup 1 for Microsoft Dynamics CRM 3.0 (KB922815) (exe)
- Microsoft has released Update Rollup 1 for Microsoft Dynamics CRM Server 3.0 and Microsoft CRM client for Outlook 3.0. This update rollup includes packages for Microsoft Dynamics CRM Server and Microsoft CRM client for Outlook 3.0 to maintain parity between the client and server components of Microsoft CRM 3.0. This...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., Microsoft CRM, Customer Relationship Management (CRM), Enterprise Software, Microsoft Outlook, Software, Microsoft Office, Office Suites
- Software downloads 2007-08-31
- Microsoft Dynamics CRM Online 30 Day Trial
- If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Resource centers 2008-04-01
- Microsoft to Take Dynamics CRM Live
- Microsoft continues its steady march into the on-demand, software-as-service market. The company announced that its Dynamics CRM product line will be the latest to make the transformation into a "Live" service when it ships next year. But first, Microsoft has to gives its Customer Relationship Management CRM software an upgrade...
- Tags: Software-as-a-service, Jupitermedia Corp., Microsoft Corp., CRM, Software As A Service (SaaS), Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Emerging Technologies, Software, Marketing
- White papers 2006-07-13
- Microsoft Dynamics Webcast: Make Customers the Center of Attention With Microsoft Dynamics CRM (Level 100)
- Microsoft Dynamics CRM is a powerful tool for the sales and marketing teams, but it is more than just a contact management solution. The presenter of this webcast explores how Microsoft CRM is a flexible, integral part of the enterprise, supporting sales, marketing, customer service, manufacturing, and professional services.
- Tags: Microsoft Dynamics, Webcast, Contact Management, Microsoft Corp., CRM, Microsoft Dynamics CRM, Customer Relationship Management (CRM), Advertising & Promotion, Sales Strategy, Enterprise Software, Software, Marketing, Sales
- Webcasts
- Microsoft Dynamics CRM 3.0 Time Zone Data Updates and Update Time Zones Wizard (exe)
- The updates and wizard synchronize Microsoft Dynamics CRM 3.0 time zone definitions with Microsoft Windows and adjust records associated with dates/times in Microsoft Dynamics CRM 3.0. Most records in Microsoft Dynamics CRM 3.0, including custom records, include date/time stamps based on current DST rules. For example, activities that are scheduled...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., Microsoft Dynamics CRM 3.0, Microsoft Windows, Construction, Operating Systems, Software
- Software downloads 2007-08-17
- Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
- Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that provides enterprise levels of scalability and performance. Microsoft Dynamics CRM 4.0 addresses the stringent requirements...
- Tags: Microsoft Dynamics, Performance, Scalability, Microsoft Dynamics CRM, Microsoft Corp., Microsoft Dynamics CRM 4.0, Performance Management, Human Resources, Workforce Management
- White papers 2008-03-01
- Microsoft Dynamics CRM Online (01)
- If you're looking to take your customer relationship management to the next level, we invite you to try Microsoft Dynamics CRM Online for 30 days free. Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure and...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM Online, Microsoft Dynamics Live, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Software downloads 2008-05-04
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