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- Most managers die with their mouths open.
- I believe that the art of asking questions should be considered a fundamental skill for any leaders. Success without it will be short term at best.For a while it seemed that my premise was a given; however lately I seem to be running into more execs who are more concerned they will look...
- Blog posts 2007-06-01
- Successful negotiations - 7 easy steps
- Whether you covet a new job, a raise, a business deal, a new car, some new bling, or need to rectify a problem with a loved one, the ability to play ‘deal maker’ is your secret weapon to achieving the result you want. In my opinion, one of the greatest...
- Blog posts 2007-05-17
- What really counts - good customer service or the lowest price?
- Recently, more than 400 companies were examined by MSN Money for their customer service efforts - and six out of the worst 10 were communications providers. Among the nations bottom 10 - cable providers, wireless carriers and one satellite company dominated the studys results. Here are some of the...
- Blog posts 2007-05-09
- 7 levels of delegation
- Are you a micromanager? Or maybe one of those generalists whos so vague giving direction that your staff never know exactly what to do? Clients frequently ask if delegation is a style thing that can be learned. Or is it an art thing which is more intuitive;...
- Blog posts 2007-05-03
- 4 outdated ideas. Or maybe not.
- Here are a few things to "noodle" today:1. Does it really matter if a leader has a strong sense of integrity?In a study done by Fast Company magazine last year, 1665 respondents were asked about the importance of ethics in company leaders in todays business climate.The good news: 95% of...
- Blog posts 2007-04-26
- Should we trust people to manage their own job life?
- More and more companies are moving toward a work-scheduling system designed to allow individuals at all levels to determine what days, hours, even weeks they will be working on the job or at the office.All evidence points to this becoming the way of the future. Its been well established within...
- Blog posts 2007-04-05
- The best managers? They're not afraid of looking dumb.
- Ever noticed that some managers believe they are supposed to know everything about their area of responsibility? They dont usually last very long. Often their organizations dont either.Great managers and leaders realize that they can never know everything. And theyre comfortable with that. Poor managers...
- Blog posts 2007-03-23
- Can you really have a job you're passionate about?
- Lately, theres a lot of talk about passion. People everywhere are talking about, "pursuing their passion." They say things like, "Im passionate" about this or that.But, have you noticed that most people you ask will admit that what they do for a living is definitely NOT what they are...
- Blog posts 2007-03-15
- Managing Up. Not the same as Sucking Up.
- Most of todays more-thoughtful managers believe that the best way to improve their results is to ensure that their subordinates, or team members, are working at their own best levels. Consequently, a great deal of time is spent working with their folks as individuals, or in team meetings. By...
- Blog posts 2007-03-09
- Coping with a screw-up
- At some point, everyone steps on a landmine on the job. Things are going along fine, and then out of the blue, you realize you just did something which makes you feel like a total amateur. What then occurs can range from being fired to simply being scolded....
- Blog posts 2007-02-22
- Is it possible to have a great job and a great personal life?
- One of the reasons there are fewer women than men leading our companies and organizations is that women have usually tended to be more focused on life balance. As a gender, are less inclined to give up aspects of their personal lives to devote more hours to their career....
- Blog posts 2007-02-15
- One size fits all?
- A "one size fits all" approach in management style doesnt work any better than it does with clothes. Every year, the International Coach Federation surveys businesses and organizations about various subjects and issues being faced by individuals and companies. Last year the world’s largest coaching association asked...
- Blog posts 2007-02-01
- Career stalled? What's your Purpose?
- Im often approached by companies who want a coach to work with individuals who arent thriving in their particular role within the company. Usually, the contact is thru the HR department, although more and more its coming from an enlightened superior who recognizes that any person who isnt doing...
- Blog posts 2006-11-16
- Training a newbie tech.... What do you teach first?
- I recently acquired a student.... He wants to learn how to build/repair computers, mainly as a hobby, but if he's any good I may use him in my business... So he came over the other day, and had a box of parts, and I showed him about jumpers and pin-1...
- Discussion threads 2006-10-18
- Top 10 ways IT managers can support knowledge transfer
- Have you played a role in facilitating peer mentoring on your team? What other advice would you offer IT managers who are looking for the best ways to effect knowledge transfer?[b]The author left out some of the most important ways[/b]The author of this article has left out some of the...
- Discussion threads 2006-10-17
- Looking for info on hazards of not training/preparing future leaders
- I'm doing a paper discussing the hazards of not training/empowering/mentoring/etc. current workers in order to prepare future leaders to be ready for the responsibility of a new position resulting from the massive exodus of baby boomers that is heading for all industries.anyone know of any good resources/articles/etc on that topic...
- Discussion threads 2006-03-06
Additional Resources
- Is a formal mentoring program right for your team?
- A formal mentoring program can be beneficial to a company's bottom line, but the effort takes time and money. Here is advice on how to determine whether a mentoring program is the right fit for your team.By Jim WelpA dynamic relationship between a mentor and a protege can be valuable...
- Technical articles 2002-05-07
- How to set up a formal mentoring program
- A healthy mentoring program can help boost a company's bottom line. Here are some ways to start a formal mentoring program in your organization and how to measure its success or failure.By Jim WelpIf you were lucky, when you were starting out in your career, you had someone around to...
- Technical articles 2002-05-08
- How mentoring produces benefits across the board
- Mentoring programs offer benefits for the mentor and protege. Here is how to set up a formal mentoring program that will also provide big benefits for your department and the company.By Jim WelpIf you're a successful IT manager, chances are pretty good you had someone show you the ropes. Whether...
- Technical articles 2002-05-06
- Streamline mentoring program administration with these new online tools
- The reams of paperwork involved in establishing and managing a mentoring program can be very time and labor intensive. We'll tell you about some Web-based tools that are making mentoring easier than ever.Providing a mentoring program not only helps employees acclimate to a new job role and corporate environment, but...
- Technical articles 2002-03-27
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