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- MCI Consolidates Portals, Saves Company Time, and Reduces Maintenance Costs
- Communications company MCI, Inc. offers voice, Internet, and data services worldwide. For several years, MCI used numerous Web portals to provide information and services. However, company departments frequently developed portals independently, using solutions that required different logon procedures. By 2003, MCI had more than 100 different customer-facing portal sites. Users...
- Tags: MCI Inc., Microsoft Corp., Portals, Web Technology, Internet
- Case studies 2006-01-01
- MCI Reduces Costs by Integrating Sales Software
- MCI, one of the world's largest global communications firms, provides voice, data, networking, and other services. MCI had more than two-dozen systems supporting 8,000 sales and support personnel. MCI saw an opportunity to integrate and increase the efficiency of its systems with newer technology, thereby reducing the costs to maintain...
- Tags: MCI Inc., Microsoft Corp., Sales Strategy, Sales Force Management, Strategy, Servers, Sales, Management, Hardware
- Case studies 2005-12-01
- Ethernet Demarcation: Managing Ethernet up the Riser
- Ethernet Demarcation ED is a Converged Packet Access technology designed to cost-effectively manage the riser connection between the MCI Point of Presence in a building and the Customer Premises Equipment CPE. By placing an intelligent ED device next to the CPE, the health of the customer's services can be monitored...
- Tags: MCI Inc., Ethernet Demarcation, Ethernet, Network Technology, Networking
- White papers 2005-10-01
- IT Security Risk Management
- Risk management is a much talked about, but little understood area of the IT Security industry. Processes need to be developed that not only identify sensitive data, but also identify the level of risk posed due to noncompliance of corporate security policies. This paper provides an overview of the risk...
- Tags: MCI Inc., Corporate Security, IT Security, Information Technology, Risk Management, Security, Financial Planning, Strategy, Financial Services, Finance, Management
- White papers 2005-10-01
- Transitioning the Public Internet to Internet Protocol Version 6 (IPv6)
- IPv6 was developed to improve on its predecessor protocol, addressing many of the limitations that became apparent as the Internet grew. However, to generate improvements a completely new protocol that was not backwards-compatible with the existing IPv4 specification was required. This created a technological hurdle that few have been willing...
- Tags: MCI Inc., IPv6, IP, Internet, Networking, Telecommunications
- White papers 2005-10-01
- Integration Testing: The Key to Achieving Industry Leadership
- Integration testing demonstrates the quality of a product or service offering. This involves more than making certain that equipment does what any single vendor states it will do. Integration testing must evaluate and ensure that the proper function of each enterprise is a unique combination of services and equipment.
- Tags: MCI Inc., Industry, Integration
- White papers 2005-09-01
- Finding Value in Storage Technologies
- Storage technologies in use today continue to evolve and mature to align themselves with customer expectations and requirements. Through the fog of progress, users must choose technologies that meet their business requirements, give them real advantages by reducing costs, and offer them support through the end of the current technology...
- Tags: MCI Inc., Technology, Storage, Hardware
- White papers 2005-09-01
- Layer 3 Malformed Packet Testing in MCI's Public IP Network
- Malformed packets associated with routing protocols can cause undesirable consequences if not detected and contained properly as close to the originator as possible. This issue magnifies in scope and complexity in a large-scale network, such as a public IP network. A malformed routing packet has the potential to impact thousands...
- Tags: MCI Inc., Packet, Layer 3, Network, IP, IP Network, Routing Packet, Networking, Telecommunications
- White papers 2005-08-01
- Delivering Unique Services that Meet Customer Needs
- The telecommunications industry is rapidly re-inventing itself to meet its changing and expanding role in the business world. With the advent of cellular, WiFi, WiMax and increasingly powerful and portable devices, the demand for unique services to fit a customer's business model is growing each day. This paper...
- Tags: MCI Inc., IP, Telecommunications Industry, Telephony, WiMAX, Telecom & Utilities, Network Technology, Telecommunications, Networking, Wi-Fi, Wireless
- White papers 2005-08-01
- Biometric Speech Verification: Added Security for your Speech Application
- MCI provides the infrastructure and expertise needed to implement Speaker Verification with the flexibility to support a wide variety of business requirements. Using Speaker Verification, you can confirm the identity of the person speaking based on that person's voice biometric. Like a fingerprint, everyone has a unique voice. This technology...
- Tags: MCI Inc., Security, Voice, Telecommunications
- White papers 2005-08-01
- Contact Center Professional Services
- Businesses around the world are increasingly relying on their contact centers to generate more revenue, reduce costs, and provide exemplary customer service. In today's extremely competitive business environment, it is critical to fully maximize the value of such an important investment. The MCI Contact Center Professional Services group can recommend...
- Tags: MCI Inc., Contact Center, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- White papers 2005-08-01
- The Real Cost of Spam
- Unsolicited Commercial E-mail, or spam, is not just an annoying problem. It's a costly one. This paper examines the different cost impacts, both direct and indirect, that spam has on an organization. In addition, the pros and cons of several different spam mitigation solutions are reviewed.
- Tags: MCI Inc.
- White papers 2005-08-01
- Future Proof your Network
- Free MCI VoIP guide – Future-proof your network Are you looking to reduce the cost of your network? Or gain access to productivity-enhancing solutions? With MCI, your problem’s solved. MCI Advantage is SIP-based and fully managed to give you the scalability and versatility you...
- Tags: MCI Inc., Network, MCI Advantage, Session Initiation Protocol (SIP), Networking, Emerging Technologies
- White papers 2005-06-15
- Lock down your laptops
- MCI is learning the hard way that laptops, and other portable devices, that story sensitive information should be carefully controlled and adequately secured. On Monday, News.com published a Reuters' story about an MCI laptop stolen from an employee's car. According to the report, the laptop contained the "names and Social...
- Tags: laptop computer, MCI Inc.
- Blog posts 2005-05-23
- Bill's Computer Crime Watch List
- Bill's Computer Crime Watch Listblog rootLock down your laptopsMCI is learning the hard way that laptops, and other portable devices, that story sensitive information should be carefully controlled and adequately secured. On Monday, News.com published a Reuters' story about an MCI laptop stolen from an employee's car. According to the...
- Tags: Notebooks, Social Security, Bill Detwiler - TechRepublic, University of California at Los Angeles, laptop computer, MCI Inc., Marriott Vacation Club International, computer
- Discussion threads 2005-05-17
- MPLS
- I was ask to draft a high lever plan executive summary for the MPLS pilot and migration plan in our network. I need some assistance on drafting a plan. We are a Cisco shop with 7204 Core, CAT6509 and 3745 routers. MCI is our service provider.hi,Following are...
- Tags: aleuluai@..., MPLS, network, network service, project management, security
- Q&A 2005-03-22
- Verizon, MCI link up in $6.7 billion merger
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- Tags: Mergers & Acquisitions, Telephony, Telecom & Utilities, TELECOMMUNICATIONS, merger, Verizon Communications Inc., MCI Inc., Qwest Communications Inc.
- Technical articles 2005-02-14
- MCI accused of harboring spammers
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...
- Tags: Spam, Internet service providers (ISPs), Cyberthreats, Send-Safe Web site, MCI Inc., spammer, Spamhaus, Send-Safe
- Technical articles 2005-02-08
- Merger mania promises fewer, bigger telcos
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...
- Tags: Mergers & Acquisitions, Telecom & Utilities, MCI Inc., Qwest Communications Inc., Verizon Communications Inc., merger, wireless
- Technical articles 2005-02-07
- Merger wave could leave telecom gear makers at sea
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- Tags: Mergers & Acquisitions, Telephony, Telecom & Utilities, Network technology, carrier, merger, SBC, telecommunications, IP, Mark Sue, Cisco Systems Inc., phone
- Technical articles 2005-02-10
