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- Avaya Case Study: Bury Metropolitan Borough Council
- Bury Metropolitan Borough Council Bury MBC is the government services organization serving Bury Metropolitan Borough. Prior to becoming an Avaya customer, Bury MBC outsourced its communication system to a European telecommunication provider who offered a managed service offer for telephony. The organization realized, however, that it was spending far too...
- Tags: Avaya Inc., Telephony, Telecom & Utilities, VOIP, Telecommunications, Networking
- Case studies
- A Systemic Approach to Automate Privacy Policy Enforcement in Enterprises
- Most enterprises need personal information to run their businesses and provide the required services, many of whom have turned to identity management solutions to do this in an efficient and automated way. Privacy laws dictate how enterprises should handle personal data in privacy compliant way: this requires dealing with privacy...
- Tags: Hewlett-Packard Co., Privacy, Enterprise, Authentication/Encryption, Security
- White papers 2006-03-23
- Get Back on Your Feet
- Traditionally, enterprises have struggled to recover whenever their IT operations were disrupted. Thanks to advances in disk-based backup technology, enterprises can transcend the limitations of traditional backup and recovery practices. That's welcome news, because better and faster backup and recovery are essential given all the dynamics that can affect IT...
- Tags: Information Technology, Enterprise, Backups
- White papers 2006-12-12
- A System to Handle Privacy Obligations in Enterprises
- Privacy obligations dictate expectations and duties that need to be carried out by enterprises when storing, processing and disclosing personal data. Privacy obligations can be defined by data subjects, by laws and/or enterprises' internal guidelines. They require enterprises to deal with data governance and data lifecycle management activities, including data...
- Tags: Hewlett-Packard Co., Enterprise, Privacy Obligation, Authentication/Encryption, Security
- White papers 2005-10-21
- The Museum of Broadcast Communications: Recasting Radio and Television Content
- The Museum of Broadcast Communications MBC serves as a reservoir and safe haven for radio and television programs, some dating back to the 1930s. The Museum of Broadcast Communications was hampered by an out-of-date infrastructure, a vast collection of time-worn audio and video tape formats, and costly manual processes. With...
- Tags: Audio, Radio, Museum, IBM Corp., TVs, Corporate Communications, Tv & Home Theater, Personal Technology, Home Entertainment, Marketing
- Case studies
- CONTROL Delivers Real-Time Insight Into Key Financial, Non-Financial Performance Metrics
- Los Angeles-based Gehr Enterprises is comprised of a group of companies engaged in manufacturing, wholesale distribution, direct marketing, international trade and real estate over three continents. Gehr took on the challenge of gaining visibility into all aspects of its business and infusing that visibility into the budgeting and forecasting process....
- Tags: Financial, Performance, Visibility, Financial Accounting, Real Estate, Sales Channel, Finance, Business Operations, Sales
- Case studies
- Management by Contract: IT Management Driven by Business Objectives
- In today's business environment, change must be seen not as an exception but as the normal state of affairs. With its Darwin Architecture, HP addresses business agility, defined as the ability of one enterprise to respond to and anticipate business changes with speed and flexibility while meeting cost, quality of...
- Tags: IT Administration, Hewlett-Packard Co., Information Technology, Strategy, Management
- White papers 2004-10-18
- Preparing for Windows Vista (Part II)
- With the imminent release of Microsoft's new Windows Vista operating system, enterprises will be newly challenged to protect themselves. While Windows Vista is expected to significantly improve security in the operating system itself, it does not provide the full protection that enterprises need. This paper shows how the threat environment...
- Tags: Microsoft Windows Vista, Microsoft Windows, Microsoft Windows Vista (Longhorn), Operating Systems, Security, Software
- White papers 2006-10-10
- Getting to Grid Computing
- International Data Corporation IDC projects that the aggregate grid computing market is expected to exceed $12 billion in revenue by 2007 across High-Performance Computing HPC technical markets and commercially viable enterprises. Growth is driven by the desire of enterprises to provide computing infrastructures that are more reliable, scalable, manageable and...
- Tags: Growth, Unisys Corp., Grid Computing, Utility Computing, It Management, Network Technology, It service Management, Networking
- White papers 2005-11-02
- Enterprises and Service Providers: Wining with Managed Customer Interaction Services
- Enterprises that do a good job of keeping their customers happy demonstrably add shareholder value. The evolution toward IP and open standards results in the separation of applications from the infrastructure that delivers them, and opens up attractive, new customer interaction markets to Service Providers SPs. SPs can now...
- Tags: Service Provider, Customer Interaction, Enterprise, Business Services
- White papers 2006-02-17
- Enterprises and Service Providers: Winning With Managed Customer Interaction Services
- Enterprises that do a good job of keeping their customers happy demonstrably add shareholder value. The evolution toward IP and open standards results in the separation of applications from the infrastructure that delivers them, and opens up attractive, new customer interaction markets to Service Providers SPs. SPs can now offer...
- Tags: Service Provider, Customer Interaction, Enterprise, Business Services
- White papers 2006-02-01
- Nortel Multimedia Applications: Technology Innovation Drives Success Through Strategic Differentiation
- New Internet, mobile and IP/SIP technologies and applications have eliminated geographic boundaries and physical limitations, creating high-value, differentiated and profitable opportunities for enterprises. Multi-modal communication solutions remove technical restrictions, freeing enterprises to deliver personalized service in the customer's channel of choice. Services Oriented Architecture SOA is altering the systems landscape...
- Tags: Innovation, Multimedia, Nortel Networks Corp., SOA, Enterprise, Service-Oriented Architecture (SOA), Web Services, Operational Planning, Session Initiation Protocol (SIP), Middleware, Enterprise Software, Software, Business Operations, Emerging Technologies
- White papers 2007-04-23
- Web 2.0 portals for the enterprises
- Portlets are a feature from Web 2.0 whereby users customize their web dashboard to their convenience. An excerpt from Silicon Portals are homepages which users can tailor to hold a host of different applications - or 'portlets' - which can then be accessed through the page....
- Tags: Web, Portal, Web 2.0, Channel Management, Internet, Marketing, Arun Radhakrishnan
- Blog posts 2007-11-10
- Secure Management of Mobile Devices: Addressing the Evolving Mobile Environment
- To meet the challenges posed by increasing complexity, operators and enterprises require solutions to help them manage mobile devices and services remotely, quickly, and in large numbers. In this paper, VeriSign outlines its approach: a comprehensive mobility framework that enables operators and enterprises to actively monitor and manage the devices...
- Tags: Mobile, VeriSign Inc., Mobile Device, Advertising & Promotion, Security, Marketing
- White papers 2006-09-16
- A Systemic Approach to Privacy Enforcement and Policy Compliance Checking in Enterprises
- Privacy management is important for enterprises that handle personal data: they must deal with privacy laws and people's expectations. Currently much is done by means of manual processes, which make them difficult and expensive to comply. Key enterprises' requirements include: automation, simplification, cost reduction and leveraging of current identity management...
- Tags: Hewlett-Packard Co., Compliance, Privacy Management, Authentication/Encryption, Security
- White papers 2006-03-16
- On Device-Based Identity Management in Enterprises
- This paper focuses on the management of device-based identities within enterprises. This is a key requirement in enterprises where the identities of platforms and devices have become as important as the identities of humans to grant access to enterprise resources. In this context, access control systems need to understand which...
- Tags: Device, Identity, Identity Management
- White papers 2007-04-18
- Point-to-Point Broadband Wireless for Enterprises: Licensed Performance in the Unlicensed Space
- As enterprises extend their networks beyond the confines of walls and buildings, point-to-point, wireless Ethernet systems have become more widely utilized to bridge IP traffic - especially across spaces that are too difficult or too expensive to bridge with wires. Whether the requirement is to link separate loops within individual...
- Tags: Performance, Wireless Ethernet, Enterprise, Motorola Inc., Ethernet, Wireless, Network Technology, Networking
- White papers 2007-04-11
- Security Solutions to Minimize Risk of Breaches of Personal Information
- Enterprises recognize the difficulty of providing written or electronic notices to customers in the event of a breach. Accordingly, most enterprises operating in states that have breach reporting laws recognize the need to prevent security breaches that necessitate reporting and may potentially damage their reputation. To minimize risk exposure caused...
- Tags: VeriSign Inc., Security
- White papers 2006-08-07
- Coca-Cola Enterprises Accelerates Executive Communications
- Coca-Cola Enterprises CCE began as an amalgamation of different independent bottling companies. Coca-Cola Enterprises wanted to quickly communicate company's new strategic direction and develop common vocabulary to ensure consistency of messaging. The challenge was to enable CEO to create personal connection with employees. As a solution the company developed internal...
- Tags: Coca-Cola Co., Video On Demand (VoD), Personal Technology, Home Entertainment
- Case studies 2007-09-01
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