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- Get your IT staff involved when creating firewall policies
- Don't forget to include your network admins and desktop support personnel when creating your organization's firewall policies. Without their input, you could be positioning your firewall policy for failure.Firewalls should play an integral role in defending your organization from external and internal security threats. Whether your organization uses firewall software,...
- Tags: Firewalls, Network security, NETWORKING, Matthew Mercurio, firewall, firewall policy, security, network
- Technical articles 2001-04-04
- Lock IT Down: IT staff are essential when implementing and monitoring firewall policies
- IT staff training is essential to the effective deployment of firewall securityStrong network security requires effective firewall policies. Implementing these policies is a four-step process: creating policies, training personnel on these policies, implementation, and finally, monitoring the policies. In my previous article, "Get your IT staff involved when creating firewall...
- Tags: Firewalls, network security, Matthew Mercurio, IT-staff training, firewall, firewall policy, IT-staff, monitoring, security
- Technical articles 2001-04-09
- Take control of your cookies with Window Washer
- Online marketers are using cookies to collect information about your Web surfing habits. Here's a great tool to help you control when, where, and how your personal information is distributed.Microsoft’s slogan “Where do you want to go today?” was the question to ask a few years ago. Now, as your...
- Tags: Marketing research, Microsoft Corp., Matthew Mercurio, banner advertisement, cookie, Web, Window Washer, DoubleClick Inc., marketing
- Technical articles 2001-02-21
- Sharing Internet access on your home network with just one IP address
- Would you like to share Internet access among several computers in your home with just one Internet account? AnalogX and Proxy+ provide the means to do so. Learn more about each of these software options.After receiving so many responses about my previous article, “Sharing Internet access with just one IP...
- Tags: E-mail, INTERNET, Microsoft Windows 2000, NETWORKING, Servers, network, home network, Matthew Mercurio, AnalogX, Internet access, IP, IP address
- Technical articles 2000-09-13
- Routing and remote access on Windows 2000 Advanced Server
- Would your business like to share Internet access with just one IP address? With Windows 2000 Advanced Server, it's easier than you think. We'll show you how.In my article “Sharing Internet access with one IP address,” I discussed how to share Internet access using new products from Sybergen and Linksys....
- Tags: Operating systems, Matthew Mercurio, R&R, remote access, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000, Routing, R&R module, server, Microsoft Windows, arrow, Internet access
- Technical articles 2000-09-06
- Using Win2K Terminal Server to save on shoe leather
- You have better things to do than walk around loading client software. With Windows 2000 Terminal Server, that tedious process becomes a thing of the past. Learn what this powerful application can do for you.How many hours have you spent going from machine to machine installing space-hogging programs such as...
- Tags: Servers, Terminal services, NETWORKING, Microsoft Windows 2000, Workstations, Matthew Mercurio, server, Microsoft Windows Terminal Server, network, software
- Technical articles 2000-09-06
- Download our updated software skills evaluation form
- Need a way to pretest the computer skills of employees or students? This questionnaire can help you determine how much a person knows or doesn't know. We've updated this popular download to include questions about Acrobat Reader and Outlook.Have you ever wished you had done some homework on your new...
- Tags: Workforce management, Microsoft Office, Veronica Combs, survey, training, software skills evaluation form, evaluation form, Matthew Mercurio
- Technical articles 2000-08-17
- Sharing Internet access with just one IP address
- You've got a cable or DSL Internet connection, and now you want to connect it to every PC in your house. Learn how you can do this with new technology from Sybergen and Linksys.Having a constant, lightning quick connection to the Internet in our homes is an appealing idea for...
- Tags: Home networking, PRODUCTIVITY, Network technology, Broadband Internet, NETWORKING, Matthew Mercurio, configuration process, Internet access, Sygate, Linksys Inc., computer, IP address, DSL, IP, cable, log list, Sybergen
- Technical articles 2000-08-08
- Get IT Done: Microsoft Visio 2000 Enterprise
- Diagram your network with Visio 2000I rely heavily on many tools when it comes to maintaining my network. One of the tools I use daily is Microsoft’s Visio Enterprise edition. Visio is formally a product of Visio Corporation, which Microsoft bought out in late 1998.Visio enables me, the superhuman PC-person,...
- Tags: NETWORKING, Matthew Mercurio, Microsoft Corp., Get IT Done, Figure B, Microsoft Visio, server room, floor plan, network
- Technical articles 2000-06-28
- Support diary: Matthew M. (Thursday)
- What's life like in other shops? Here's your chance to walk a cyber-mile in the shoes of a fellow support professional who's a one-person IT department.MatthewMercurioisthemanagerofinformationsystemsforClearChannelBroadcasting’sLouisville,KY,market.Read Monday’s entry.Read Tuesday’s entry.Read Wednesday’s entry.8:00 A.M.: Duty callsOkay, another day, another 50 cents, right? Well, when I arrived at work this morning, I...
- Tags: PRODUCTIVITY, Guest Contributor, Read Monday, Matthew Mercurio, Read Tuesday, Read Wednesday
- Technical articles 2000-04-20
- Support diary: Matthew M. (Monday)
- Have you ever been tempted to read someone else's diary? Here's your chance. This week we're publishing the diary of an NT administrator with a lot on his plate.MatthewMercurioisthemanagerofinformationsystemsforClearChannelBroadcasting’sLouisville,KY,market.8:00 A.M.: The week beginsI arrived at work and started my day with my usual coffee and three sugars. Then, I proceeded...
- Tags: Copiers, Matthew Mercurio, Guest Contributor, photocopier, diary, floppy disk, e-mail
- Technical articles 2000-04-17
- Support diary: Matthew M. (Wednesday)
- It's day three of Matthew's diary. Wednesday finds SuperHumanPC-Guy sorting out a misbehaving studio production machine, tinkering with his replacement PCs, and getting snagged on the "fish hook" of an uptight laptop user.MatthewMercurioisthemanagerofinformationsystemsforClearChannelBroadcasting'sLouisville,KY,market.Read Monday’s entry.Read Tuesday’s entry.8:00 A.M. Jumping in with both feetEver hear the ad slogan “Time to make...
- Tags: Microsoft Windows NT, NETWORKING, Guest Contributor, Read Monday, Matthew Mercurio, Read Tuesday, production studio, software pack, network
- Technical articles 2000-04-19
- Support diary: Matthew M. (Friday)
- It's Matthew's swan song today. Highlights include head butting with a smarmy salesman and working into the wee hours on a late night install.MatthewMercurioisthemanagerofinformationsystemsforClearChannelBroadcasting’sLouisville,KY,market.Read Monday’s entry.Read Tuesday’s entry.Read Wednesday’s entry.Read Thursday’s entry.8:00 A.M.: The long day beginsToday I arrived at my office around 8:00 A.M. I was looking forward to...
- Tags: Sales strategy, Printers, Guest Contributor, Read Monday, Read Thursday, Read Tuesday, Matthew Mercurio, Read Wednesday, DataVision, sales, printer
- Technical articles 2000-04-21
- Create an atmosphere for learning
- It's hard to keep students' attention for long. Matthew Mercurio shares some of his creative tricks of the trade for developing an atmosphere that keeps students interested.I don’t know about you, but I’m usually bored to tears within the first 15 minutes of a training session. Think about how the...
- Tags: Matthew Mercurio
- Technical articles 1999-10-15
- Hold that computer hostage! (or, Instilling the importance of training)
- If you're a corporate trainer, do you often find yourself frustrated with the users who don't take your training seriously? Matthew Mercurio shares his solutions to the problem.As most IT people know, it’s frustrating to answer repeated help desk calls from the same user regarding the same problem. We spend...
- Tags: Workforce management, Matthew Mercurio, training, computer
- Technical articles 1999-10-06
- Download our New User Evaluation to get up to speed on employees' skill levels
- Would you like to know the skill sets of the new employees you need to train before they show up for class? Download this skills questionnaire to help your staff gear up for training.Have you ever wished you had done some homework on your new employees’ skills before you train...
- Tags: Workforce management, Marketing research, Matthew Mercurio, survey, New User Evaluation, training
- Technical articles 1999-09-10
- TrainingSuperSite lives up to its name
- Looking for a wealth of training tidbits? Matthew Mercurio explains why TrainingSuperSite.com provides knowledge that every trainer needs.Finding a quality resource is always a bit of a challenge, but when I saw TrainingSuperSite, I realized this site deserved a bookmark. At first glance, this site’s simple design belied its wealth...
- Tags: Workforce management, Recruitment & Selection, Matthew Mercurio, training, TrainingSuperSite, cinema
- Technical articles 1999-08-06
- Is your training staff ready for new technology?
- Training issues are often at the bottom of the concerns list when a new technology product is considered. Matthew Mercurio shares the five Ps rule of new technology consideration.It’s extremely hard to keep up with the latest and greatest in today’s constantly changing tech world. If it’s hard for the...
- Tags: Tools & Techniques, Workforce management, Matthew Mercurio, software, training
- Technical articles 1999-08-25
- Line all your ducks in a row when it comes to budgeting
- It's budget time again. Matthew Mercurio shares some tips on how to justify your budgetary requests to your manager.In my office, trying to get more money in my training budget is much like negotiating a hostage situation. It all boils down to give and take. My managers are the kings...
- Tags: Workforce management, budgeting, Matthew Mercurio, training
- Technical articles 1999-08-17
- Mail Merge can wait: Teach inexperienced users what they need to know
- How do you train an employee to use a system that has hundreds of screens and thousands of commands? Columnist Matthew Mercurio says you find out what they really need to know, and start from there.In my experience, most companies have two or three pieces of software they use the...
- Tags: Workforce management, E-mail, Microsoft Office, Matthew Mercurio, training, font, software
- Technical articles 1999-08-04
