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- Follow this IT entrepreneur's advice when planning your own IT support business
- Before starting your own IT business, there's a lot you need to do. Find out why a business plan is so important, where to get advice on picking the right business structure, and how much money you should save before you set out on your own.When I started my own...
- Tags: Business structures, Marsha Glick, information technology
- Technical articles 2002-08-12
- Build Your Skills: Must-know info for Microsoft's 70-222 exam
- Learn details about the areas of study Microsoft recommends to pass the exam 70-222, Migrating from Windows NT 4.0 to Microsoft Windows 2000, part of the MCSE certification pathSo you've mapped out your MCSE exam path, and it includes Microsoft's exam 70-222, Migrating from Windows NT 4.0 to Microsoft Windows...
- Tags: Marsha Glick, Microsoft Corp., migration strategy, Microsoft Windows, Microsoft Windows 2000, Microsoft Windows NT, Microsoft Windows NT 4.0
- Technical articles 2002-02-14
- Running your own IT business takes determination
- Before you run out and quit your day job, find out why being your own boss isn't for the faint of heart. TechRepublic contributor Marsha Glick offers advice for those who think they're ready to run their own business.Many IT pros dream of being their own boss, but running your...
- Tags: PRODUCTIVITY, Bill Detwiler, Marsha Glick, Cybergators, IT-Business
- Technical articles 2001-08-30
- Learn to troubleshoot power supply problems
- Power supply problems can be difficult to diagnose if you don't know what to look for. Here are some suggestions on how to quickly spot a faulty supply and how to replace it.A bad power supply can be the root of many PC problems. Experience can help a tech diagnose...
- Tags: Marsha Glick, power supply, voltage
- Technical articles 2001-07-19
- Boost your career and business by speaking at conferences
- Speaking at conferences and seminars is a great way for IT consultants to build name recognition, meet potential clients, and network among peers. We'll tell you how to get started and how to ensure that you're invited back again and again.If you attend IT events regularly, you probably listen to...
- Tags: career, Marsha Glick, speaker
- Technical articles 2001-03-20
- Need legal advice? Use these tips and online resources to find a lawyer who specializes in IT
- There are plenty of reasons a consulting firm might need legal services—to negotiate a contract or settle disputes over intellectual property, to name a couple. If you are seeking legal representation, here are some resources to help you out.Despite all the jokes about lawyers, most of us are relieved to...
- Tags: Litigation, Marsha Glick, Computer Law Association, law firm, legal representation, online resource, IT Consulting, information technology
- Technical articles 2001-02-06
- Sun?s StarOffice packs a punch
- Looking for an office suite loaded with features but light on your budget? StarOffice might be the answer. Here's the scoop on this versatile office suite package.I was recently hired to train a company on their office suite package. Because most of my customers have Microsoft Office, Corel WordPerfect, or...
- Tags: Sun Microsystems Inc., Marsha Glick, StarOffice, EXPLORER
- Technical articles 2001-01-08
- Plan smart for exhibiting at an IT trade show
- Trade shows offer great opportunities to meet potential clients and partners. Choosing the right event can be tough, however. We've gathered several resources to help you pick the best events and some tips to help you market your business successfully.If you’ve spent any time working in IT, you know there...
- Tags: Marsha Glick, COMDEX, regional show, information technology
- Technical articles 2000-12-04
- Designing a plan of action to put a training department in order
- After you've completed a needs assessment of your training department to figure out what's wrong, the next step is figuring out how to repair the problems. These tips on organization and communication can help put your department on the road to recovery.If life in your training department is not running...
- Tags: Workforce management, survey, Marsha Glick, trainer, training
- Technical articles 2000-10-05
- Tips for putting your training customers at ease
- If you are providing one-on-one training at a customer's home, the rules are slightly different from office-based training. These tips will help you adjust your approach so that your client will get the most from the session.When training people outside of the corporate setting and in the privacy of their...
- Tags: Workforce management, PRODUCTIVITY, Marsha Glick, training, computer
- Technical articles 2000-09-28
- Calming the chaos: How to organize a training department
- If things aren't going as smoothly as you'd like, you may need to take a hard look at several key aspects of your training department. In part one of this repair plan, we'll tell you how to conduct a needs analysis to determine what needs fixing.Most of us have worked...
- Tags: Workforce management, Marsha Glick, training, training department, trainer
- Technical articles 2000-09-26
- Download this IT glossary to help new users decode computer lingo
- Ever been at a loss to define a bitmap? What about remembering the words behind HTTP? Download our list of hardware and software terms to use in your introductory computer classes and to refresh the memory of more experienced users.What would you do if you were suddenly dropped into a...
- Tags: PRODUCTIVITY, Marsha Glick, foreign language, information technology, computer
- Technical articles 2000-08-28
- To boost information retention, try letting your students teach
- If you've got a projector and some flexibility in your teaching style, consider letting a student take the helm of your next class. This technique can increase interaction as well as information retention. Here's how it can work for you.So many of our classes are spent with the students sitting...
- Tags: PRODUCTIVITY, Workforce management, Marsha Glick
- Technical articles 2000-08-31
- Narrow your focus to keep training friendly and effective
- Some older students are intimidated by computers and technical training. Marsha Glick suggests ways trainers can create lesson plans that are both friendly and effective.As a freelance trainer, I have worked with a lot of different people. Some of my favorite clients are older adults. More and more older users...
- Tags: Marsha Glick, e-mail, training
- Technical articles 2000-08-17
- Reader feedback: Honesty must be the No. 1 priority for IT trainers
- TechRepublic members had a lot to say about a recent article on how to handle tough questions in the classrooms. Even though "I don't know" may not be what you want to say, according to our readers, it's what you must say.Member feedback was overwhelming for my recent article, "What...
- Tags: PRODUCTIVITY, Marsha Glick, information technology, trainer
- Technical articles 2000-08-03
- Tough questions: Different situations demand different solutions
- TechRepublic members had a lot to say about how to handle difficult questions in the classroom. Readers had their say, and now writer Marsha Glick expands on her original article and addresses reader questions about her suggestions.I recently wrote an article on what to do as a trainer when you...
- Tags: Workforce management, Marsha Glick, training
- Technical articles 2000-08-10
- Trainers should tailor techniques for older students
- Working with seniors requires a slightly different design for training lessons. These tips will allow you to find out what your clients want to learn and how to help them become comfortable with technology.Over the years, I have had the privilege of helping people from many different walks of life...
- Tags: PRODUCTIVITY, Workforce management, technique, Marsha Glick, training, computer
- Technical articles 2000-07-27
- What to do when you don't have the answer
- We've all been there: that very uncomfortable spot when you don't know the answer to a student's question. Marsha Glick has these strategies—both ahead-of-time tips and fast-on-your-feet tricks—for solving this training dilemma.As trainers, we have all, at one time or another, been faced with the dilemma of someone asking a...
- Tags: Workforce management, Marsha Glick, training
- Technical articles 2000-07-13
- Twelve steps for designing effective training programs
- If you have to design a new class, a lot of preparation work and practice run-throughs are required for a polished final product. Read through these steps to make sure you're doing everything necessary to create a successful class.As trainers, we are often called upon to design our own training...
- Tags: Workforce management, Marsha Glick, training, screen shot, trainer, handout
- Technical articles 2000-07-17
- Step-By-Step: Tips for training better users
- Follow these tips to make end-user training more effective.I do on-site computer training for customers and have trained for both businesses and home customers. Over the years, I have come up with a list of things I teach my users to do to make them better computer users, and in...
- Tags: Workforce management, E-mail, PRODUCTIVITY, Marsha Glick, training, password, notebook, computer
- Technical articles 2000-06-05
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