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- Manitoba Telecom Services, Inc. Creates Unified View and Improves Campaign Effectiveness
- Winnipeg-based Manitoba Telecom Services, Inc. MTS is Canada's third-largest national communications provider. Despite its leadership position in the Manitoba market, MTS was facing intense competition as the telecommunications industry in Canada went through changes similar to those occurring worldwide. The company's business customers were especially open to offerings from other...
- Tags: Oracle Corp., Manitoba Telecom Services Inc., Leadership, Customer Relationship Management (CRM), Enterprise Software, Management, Software
- Case studies
- Scotiabank Partners With Allstream to Move Its Network to the Next Generation
- Scotiabank is one of North America's leading financial institutions and Canada s most international bank. The Bank's legacy ATM and Frame Relay network needed to be upgraded to support the ongoing demand for new application deployment across all of its branches in Canada. Additionally, all branch locations required standard access...
- Tags: MPLS, Network, Manitoba Telecom Services Inc., Canada, Scotiabank, Networking, Network Technology, Frame Relay, Financial Services
- Case studies 2006-02-01
- Outsourcing Your Web Infrastructure Management: A Resource-Effective Alternative Offering Substantial Benefits to Your Business
- As organizations become increasingly more reliant on the Internet and on technology to enable their critical business processes, they are being forced to continuously build and update the infrastructure supporting their Internet-based activities and Web-enabled applications. This paper presents a number of the benefits that businesses can derive by outsourcing...
- Tags: Manitoba Telecom Services Inc., Benefit, Outsourcing, Web Infrastructure, ITIL, Process Improvement, It Services, Internet, Quality, Business Operations
- White papers 2005-01-07
Additional Resources
- Profiting From Convergence: Defining Growth Paths for Telecom Service
- Internal and external forces of convergence are taking hold of the telecommunications industry. Convergence of local and national voice services dramatically changed the telecom landscape, as competition flourished. For telecom providers, convergence means doing business differently. Gone are the days of going it alone. To provide products and services with...
- Tags: Convergence, Telephony, Telecom & Utilities, Telecommunications, VOIP, Networking
- White papers 2005-02-01
- Versatile Mix of Technologies Helps Delta Telecom Beat Change
- Russia's first mobile telephone operator Delta Telecom has thrived in its fast developing market for the last 10 years. It now faces stiff competition and needs to continually increase its efficiency and improve the services it provides for customers. To develop vital new applications and services, Delta Telecom needs effective...
- Tags: Mobile-phone, Hewlett-Packard Co., Telecommunications, HP OpenVMS, Operating Systems, Middleware, Enterprise Software, Software
- Case studies
- Monaco Telecom: Delivering GSM and UMTS Voice, Data, Commerce, and Content
- Monaco Telecom is one of Europe's premier providers of innovative fixed-line, mobile, voice, and data telecommunications services. Monaco Telecom needed to quickly replace it's aging legacy billing system to support one of the world's first commercial launches of advanced Universal Mobile Telecommunications System UMTS 3G-based services. Monaco Telecom deployed Portal...
- Tags: UMTS, Mobile, Voice, Portal Software Inc., GSM, Monaco Telecom, Telecommunications, Telephony, Advertising & Promotion, Cellular Phones, Networking, Marketing, Consumer Electronics, Personal Technology
- Case studies
- Meriton Networks Case Study: Telecom Ottawa
- Telecom Ottawa is a network services provider based in Ottawa with operations throughout Eastern Ontario. Through its impressive business development efforts, Telecom Ottawa secured a number of new customers who required Ethernet services in a regional area outside of Telecom Ottawa's primary network. The capacity needed for these customers was...
- Tags: Network, NMS, Telecom Ottawa, Telephony, Telecom & Utilities, Networking, Telecommunications
- Case studies 2006-10-05
- Providing MPLS VPNs in China
- Shanghai Telecom is a wholly owned subsidiary of China Telecom in Shanghai City that offers domestic and international wireline telecommunication networks including wireless local loop; voice, data, and video communication; and other associated telecom services. Faced with increasing competition from other Chinese telecom service operators operating in Shanghai, and the...
- Tags: MPLS VPN, Shanghai, Redback Networks Inc., Shanghai Telecom, Telephony, Telecommunications, Corporate Communications, Telecom & Utilities, VPNs, Networking, Marketing
- Case studies
- Cisco Integrated Services Router Helps Telecom Italia Offer a Complete Service Package
- One of Telecom Italia's strategies for success is to deliver new services that enable its customers to enjoy a full complement of advanced capabilities from a single provider. By choosing Cisco integrated services routers as its primary platforms, Telecom Italia significantly reduced deployment costs and improved manageability. Cisco IOS IP...
- Tags: Telecom Italia, Router, Cisco Systems Inc.
- Case studies
- Nortel Network Case Study: Attica Telecom
- Launched in 2001, Attica Telecom provides leased line services to service providers and enterprises in the Athens metropolitan region. The company wanted to launch the first Metro Ethernet service in Greece. Nortel provided Attica Telecom with a suite of products that enabled it to offer the most secure, up-to-date and...
- Tags: Network, Nortel Networks Corp., Telecommunications, Ethernet, Networking
- Case studies 2006-02-21
- Opal Telecom Builds Successful IVR Services Business With Intel Components
- When UK telecom service provider Opal Telecom, a wholly-owned subsidiary of Carphone Warehouse, decided to enter the network-delivered IVR services business, it looked around the marketplace for an IVR platform that would meet its needs in terms of both features and cost. To meet the growing demand for network-delivered services...
- Tags: Opal Telecom, IVR, Intel Corp., Interactive Voice Response (IVR)
- Case studies
- Innovative Go-to-Market Alliance Between Telecom Italia and Cisco Systems Develops a Value Proposition for Retail
- Telecom Italia is Italy's leading ICT enterprise with consolidated revenues for 2004 of ?31 billion. Telecom Italia wanted to develop and implement a value proposition for the retail vertical - encompassing leading edge in-store services and supply chain applications - that will enable major stores to attract more customers, increase...
- Tags: Telecom Italia, Cisco Systems Inc.
- Case studies
- Improving the Technical Edge of Telecom Italia Mobile, Italy's Leading GPRS Provider
- The challenge was to reinforce the market leadership of Telecom Italia Mobile SpA General Packet Radio Services GPRS), satisfying different and innovative customer requests, with an improved quality of service that meets customer expectations. IBM Global Services - Integrated Technology Services ITS and the IBM Wireless team - developed a...
- Tags: Telecom Italia, Mobile, GPRS, IBM Corp., Cellular Phones, Consumer Electronics, Personal Technology
- Case studies
- Challenges for IPTV Services Delivery
- IPTV is getting a lot of buzz. It is being considered a first line strategy for Telecom operators to stave off churn and open up new revenue paths in wake of deregulation in the telecom markets. And while offering advanced TV content over fiber or DSL is a first step,...
- Tags: IP Television, TVs, Tv & Home Theater, Broadband Internet, Telephony, Personal Technology, Home Entertainment, Telecommunications, Networking
- White papers 2005-11-08
- Nortel Network Case Study: Telecom Egypt
- Telecom Egypt, the incumbent telecommunications provider in Egypt, is also the largest provider of fixed-line services in the Middle East with more than 10.8 million customers as of December 2006. In a competitive and dynamic communications environment, Telecom Egypt faced the challenge of introducing new end-user VoIP services to meet...
- Tags: Network, Nortel Networks Corp., Telephony, Telecom & Utilities, Telecommunications, Networking
- Case studies 2007-01-01
- Slovak Telecom Improves Storage Performance and Scalability, Improves Customer Satisfaction, and Consolidates Its Infrastructure With HP StorageWorks Solution
- Slovak Telecom, the leading provider of telecommunications services in the Slovak Republic, provides national and international telephone services, and offers a broad portfolio of data services, including broadband Internet access. The goal for the Slovak Telecom was to deploy a storage system that can keep up with constantly expanding storage...
- Tags: Hewlett-Packard Co., HP StorageWorks, Scalability, Customer Satisfaction, Slovak Telecom, Storage, Telecommunications, Hardware
- Case studies
- Telecom
- I wish to pursue my career in telecom field. Am working in Microsoft NOC for Global Telecom Operations. My profile is monitoring and troubleshooting Nortel PBX (11c, 61c and 81c PBX). The scope of troubleshooting is very limited and restricted, but the ITIL process is more. Am residing in chennai...
- Tags: PBX, telecommunications, muruganp@...
- Discussion threads 2007-03-05
- Cisco Systems Powers Chunghwa Telecom's Latest Managed Services for SMEs
- Chunghwa Telecom is the leading telecom service provider in Taiwan. In today's highly competitive market, it is important for them to become an all-round service provider, especially after their recent privatization effort. To innovate their business model and grow revenue continuously, the company has aligned with a strategic partner to...
- Tags: Chunghwa Telecom, Managed Services, Small And Medium Enterprise, Cisco Systems Inc., Business Services, Networking
- Case studies
- mySAP E-Procurement Eases Network Gear Purchases for Korean Wireless Giant SK Telecom
- SK Telecom is a major wireless telecommunications service provider in Korea, serving more than 11 million mobile phone customers. One of the world's most innovative and advanced wireless networks allows SK Telecom to offer digital voice calls and high-speed Internet access, mobile video and other next-generation wireless services. SK Telecom...
- Tags: mySAP, Mobile, Network, E-procurement, SK Telecom Co., SAP AG, Purchasing & Procurement, Networking, Business Operations
- Case studies
- Wireless Communications Technology Poster (zip)
- A comprehensive wireless communications technology guide for network and telecom professionals. An easy to use training reference for telecom and wireless technology students to get an overall picture of WLAN, WPAN, WMAN, WWAN and Mobile technologies. A unique marketing tool for telecom and wireless hardware, software and services vendors for...
- Tags: Wireless Communication, Javvin, Telephony, Wi-Fi, Wireless, Telecom & Utilities, Telecommunications, Networking
- Software downloads 2006-11-14
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