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- Magic Desktop Automation Suite - Live Demo and Q&A
- Magic Desktop Automation Suite includes automated asset inventory tracking, software distribution, software license monitoring, and remote control. Join this webcast for an on-line demonstration and Q&A.
- Tags: BMC Software Inc., Desktop, Magic Desktop Automation Suite, It Management, It service Management
- Webcasts
- Magic Desktop Automation Suite - Recorded Demo
- Magic Desktop Automation Suite includes automated asset inventory tracking, software distribution, software license monitoring, and remote control. Join this webcast for an on-line demonstration and Q&A.
- Tags: BMC Software Inc., Desktop, Magic Desktop Automation Suite, It Management, It service Management
- Webcasts
Additional Resources
- Reduce Costs and Improve Service With Magic Desktop Automation Suite
- You can achieve improved operational efficiency and peace of mind by increasing the productivity of key groups and ensuring that your organization has an accurate asset inventory. Magic Desktop Automation Suite for small and mid-sized business includes automated asset inventory tracking, software distribution, software license monitoring, and remote control.
- Tags: Asset, BMC Software Inc., Desktop, Asset Management, It Management, Operational Planning, Business Operations, It service Management
- Webcasts
- Help Desk Solution Sends Travel Firm's Productivity Skyward
- When Travel and Transport, the sixth-largest travel management company in the U.S., decided to modernize its nearly obsolete mainframe computing environment in 2000, the number of PCs deployed across the business jumped from 100 to more than 800. To help its support staff handle the 20-fold increase in call volume...
- Tags: BMC Software Inc., Help Desk Solution, It Management, Help Desk, It service Management, It Operations
- Case studies
- Magic Service Desk Suite - Demonstration
- Magic Service Desk Suite v8 is designed to meet the needs of small and mid-size business, automate service desk processes and lower the cost of support operations. This customizable, browser-based service management solution combines best-in-class help desk software with core Information Technology Infrastructure Library ITIL best practices, the industry standard...
- Tags: Service Desk, BMC Software Inc., Service Management, Industry Standard, Help Desk, It Services, Call Centers, It Operations
- Webcasts
- ClubCorp Streamlines Support Processes With the Magic Service Desk Suite
- Founded in 1957, Dallas-based ClubCorp has approximately $1.6 billion in assets. Internationally, ClubCorp has been using Magic Service Desk Suite, a Remedy IT Service Management solution from BMC Software, in its IT Department for over three years. The system is now used by 119 employees in the IT Department to...
- Tags: Service Desk, BMC Software Inc., ClubCorp, It Management, It service Management
- Case studies
- Magic Desktop (exe)
- Magic Desktop - Operating System for Kids. The world's best software for kids ages 2 to 10. Magic Desktop provides a safe way to share computers with children. It functions as an operating system on Windows-based PCs that is both child-proof and child-friendly. Magic Desktop's key features include: Parental Control,...
- Tags: Desktops, Hardware
- Software downloads 2007-06-07
- Magic Quadrant for CRM CSS Suites
- Gartner, an independent technology research and advisory firm, has just released its 2004 CRM Magic Quadrant evaluations and MarketScope reports. Siebel has been placed in the Leader Quadrant in 5 out of 5 CRM Magic Quadrant categories, including the Magic Quadrant for CRM Sales Suite Vendors, 2004.
- Tags: Quadrant, Siebel Systems Inc., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Hi-Tech Mold & Engineering Achieves Full Return on Investment of Magic Service Desk Suite
- Hi-Tech Mold & Engineering (Hi-Tech) designs and builds production and prototype molds for the plastics industry. To meet its goals of unsurpassed Hi-Tech needed a way to automate the process and track frequent issues. A range of help desk software was surveyed. The Magic Service Desk Suite, a Remedy IT...
- Tags: Service Desk, BMC Software Inc., Microsoft SQL Server, Product, ROI, Help Desk, It Management, Call Centers, Databases, It Operations, It service Management, Enterprise Software, Software, Data Management
- Case studies
- New - Magic Service Desk Suite V 8.0 - Demo and Q&A
- Magic Service Desk Suite 8.0 includes more than 45 new features and functionality updates designed to address key issues facing IT organizations of mid-sized businesses: aligning IT operations with overall business objectives, and lowering the cost of support operations. Join this webcast demonstrating on the latest version.
- Tags: Service Desk, BMC Software Inc., Information Technology, Magic Service Desk Suite 8.0, It Management, It service Management
- Webcasts
- Magic Service Desk Suite for the Small and Mid-Sized Business
- Magic Service Desk Suite 8.0 is designed to meet the business requirements, automate the service desk processes and lower the cost of support operations. This customizable, browser-based service management solution combines best-in-class help desk software with core Information Technology Infrastructure Library ITIL best practices, the industry standard framework for IT...
- Tags: Service Desk, BMC Software Inc., Service Management, Industry Standard, Small And Medium Business, Magic Service Desk Suite 8.0, Help Desk, It Services, Call Centers, It Operations
- White papers
- Canon Technology Solutions Streamlines Operations With the Magic Service Desk Suite
- From process optimization to advanced digital corporate communications products and services, Canon Technology Solutions has been providing a diverse range of technology solutions since 1985. They were looking for a way to better route help desk calls and track service tickets through to resolution. Canon Technology Solutions has recommended, implemented...
- Tags: Service Desk, Canon Inc., Canon Technology Solutions, Help Desk, It Management, It Operations, It service Management
- Case studies
- SAS Enterprise Guide OLE Automation Using C#
- Like many other applications including the Microsoft Office Suite, SAS has provided access into the internal methods and properties of Enterprise Guide through the use of OLE Automation. With OLE Automation, clients have a way to programmatically control Enterprise Guide applications. This feature enables many products the ability to work...
- Tags: Application, SAS Institute, C#, Automation
- White papers 2007-05-14
- Olan Mills Keeps Customers Satisfied and Employees Productive With Magic Service Desk Suite
- Olan Mills, with retail stores in the U.S. and U.K., is a leading portrait photography company in both countries. Olan Mills searched for a highly versatile solution that would help to decrease maintenance and the time-to-resolution for its help desk calls. Olan Mills first chose Magic Service Desk Suite, a...
- Tags: Service Desk, BMC Software Inc., Problem Management, Olan Mills, Help Desk, Call Centers, It Management, It Operations, It service Management
- Case studies
- Hi-Tech Mold & Engineering Achieves Full Return on Investment With BMC Magic Service Desk Suite
- Hi-Tech Mold & Engineering (Hi-Tech) needed to automate its manual processes to speed problem resolution and improve tracking and management of open requests. Using the BMC Magic Service Desk Suite a previous version of BMC Service Desk Express Suite the company now resolves incidents more quickly, manages the IT asset...
- Tags: Service Desk, BMC Software Inc., ROI, It Management, It service Management
- Case studies
- Magic Clock 3D Screensaver (exe)
- Magic...What a mysterious and enthralling word. You always want something special to constantly feel happiness caused by some strange magic you find all around you and when it happens you are unable to tell why. Why is magic always a mystery? Why cannot you disclose a secret? Maybe, because magic...
- Tags: 3D, Magic, Altavir
- Software downloads 2008-07-08
- OPCWare Client Developer (zip)
- OPCWare Client Developer is a suite of ActiveX Controls for Rapid OPC OLE for Process Control Data Access Client Development. This ActiveX control suite includes four controls that are used to browse and connect to OPC servers, and to bind the OPC data to user controls. Each component is an...
- Tags: Developer, Suite, ActiveX Control, ActiveX, OPCWare Client Developer, ActiveX/COM/COM+/DCOM, Middleware, Software Development, Software/Web Development, Enterprise Software, Software
- Software downloads 2005-06-09
- Johns Hopkins Bloomberg School of Public Health Provides Better Faculty, Student, and Staff Support With BMC Magic Service Desk Suite
- When its vendor stopped supporting its service desk software, Johns Hopkins Bloomberg School of Health began a search to find a new solution. By choosing the BMC Magic Service Desk Suite a previous version of the BMC Service Desk Express Suite, the school has improved efficiency, lowered costs, increased customer...
- Tags: Service Desk, BMC Software Inc., Public Health, It Management, It Services, It service Management
- Case studies
- University Closes Information Gap With Magic Service Desk Suite
- Liverpool John Moores University is a city-based university, with more than 27,000 students studying 200-plus courses at undergraduate and postgraduate levels. There has been a strong and ever-increasing association between LJMU and the deployment of leading-edge technology as the university stepped up the alignment of its IT systems with the...
- Tags: Service Desk, BMC Software Inc., University, Liverpool John Moores University, Magic Service Desk Suite, It Management, It service Management
- Case studies
- Magic Wallpaper (exe)
- Magic Wallpaper is a desktop application that allows you to use any picture from the Internet or from your computer maybe a picture you have taken from a digital camera or a photo a friend sent to you, customize it, and have it on your mobile phone's screen or store...
- Tags: Phone, Picture, Magic Wallpaper, Digital Cameras, Internet, Desktops, Digital Photography, Telecom & Utilities, Consumer Electronics, Personal Technology, Hardware
- Software downloads 2005-08-31
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