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- Mobile & Wireless Technologies: A Business Case for Scottish SMEs
- The Scottish Enterprise E-Business Group commissioned this paper to determine which mobile and wireless technologies could make a different to Scottish SMEs in the short to medium term. The group also wishes to understand the main drivers for and barriers to the implementation of flexible working practices using mobile devices...
- Tags: Business Case, Mobile, Change Management, Advertising & Promotion, Wireless, Tools & Techniques, Management, Marketing
- White papers 2006-03-23
- Serena Collage Enables Information Flow at Scottish Water
- Scottish Water provides water and waste water services to household and business customers across one third of the land area of Britain. Scottish Water needed to create an Intranet that would be fully embraced by its 4,700 employees, one that was both visually stimulating but equally easy to navigate. After...
- Tags: Serena Software Inc., Serena Collage, Scottish Water, Change Management, Leadership, Tools & Techniques, Management
- Case studies
- Project Sunrise Brings a New Dawn for Scottish Life
- Leading UK life assurance and pensions firm Scottish Life relies totally on its policy and pensions administration systems, which were hosted on an ageing UNISYS mainframe platform. It had become one of the largest applications in the world to be developed with UNISYS' proprietary EAE language and Scottish Life had...
- Tags: Hewlett-Packard Co., Unisys Corp., Mainframes, Servers, Hardware
- Case studies
- Questys Solutions Case Study: Century 21 Wilson Minger Agency, Inc.
- As one of the top real estate offices in the Northwest Florida panhandle, Century 21 Wilson Minger Agency, Inc. Wilson Minger has won numerous awards for quality and performance such as Centurion Office Award, Quality Service Pinnacle Office Award, and the President's Award. Coastal Business Products, a local dealer of...
- Tags: Questys Solutions, Document Management, Content Management, Managerial Accounting, Groupware, Real Estate, Enterprise Software, Software, Finance, Business Operations
- Case studies 2006-11-16
- Wilson Transportation and Leasing Group Streamlines Operations and Increases Up-Time to 99.999%
- Wilson Transportation and Leasing Group is a $160 million company with 800 employees across seven branches that serve the United States and Canada. The company wanted to replace existing, unstable legacy systems and improve availability and scalability of mission-critical ecommerce and fleet management software applications. Wilson wanted to ensure 24x7...
- Tags: Oracle Corp., Scalability, ERP, Leasing, Transportation, Enterprise Resource Planning (ERP), Supply Chain, Capital Structures, Hardware Upgrade, Enterprise Software, Databases, Software, Business Operations, Finance, Hardware, Data Management
- Case studies
- Scottish Water to Save Up to GPB7 Million (US$13 Million) With Unlimited License Agreement
- Scottish Water provides water and wastewater services to 2.2 million households and 130,000 businesses across an area that covers one third of Britain. A publicly owned organization, Scottish Water aims to be as efficient as private sector companies. The challenge was to reduce operating costs and capital expenditure by GPB30...
- Tags: License Agreement, Oracle Corp., Scottish Water, Operational Accounting, Regulations, Middleware, Enterprise Software, Finance, Government, Software
- Case studies
- Scottish Health Authority Gets Shot in Arm From Axios
- The Scottish local health authority is the result of the amalgamation of Fife Acute Hospitals NHS Trust, Primary Care NHS Trust and Health Board. The three units either did not have an ITSM tool, were using an in-house solution or had installed another commercial product. The authority selected Axios Systems'...
- Tags: Health Care, Scottish Health Authority, Health Authority, Service Level Management, It Services, Vertical Industries, Benefits, Healthcare, It Operations, It service Management, Enterprise Software, Software, Human Resources
- Case studies
- Scottish Government Transforms Human Resources Through Shared Services and Best Practices
- Scottish Government wanted to enforce best-practice Human Resources HR processes for 8,000 core employees and 1,700 contractors and staff seconded from government-related agencies and other public bodies as part of the eHR transformation program and standardize processes while giving employees greater control over day-to-day HR issues and longer-term career development....
- Tags: Human Resources, Oracle Corp., Agency, Best Practice, Government
- Case studies 2008-06-01
- European Accounting Firm Increases Productivity and Reduces Security Risk
- Due to complex tax laws and the personalized nature of its services, Dixon Wilson employees must quickly find information stored in a variety of locations and adapt data to meet client needs. The challenge was to communicate efficiently and respond quickly to client requests and safeguard systems and ensure secure...
- Tags: Security, Operating System, Microsoft Windows Vista, Microsoft Corp., Microsoft Windows, Taxes, Operating Systems, Microsoft Windows Vista (Longhorn), Free Trade, Software, Financial Planning, Finance
- Case studies 2006-08-24
- Scottish Widows Delivers Online Services With StorageTek
- While such high availability, self service solutions offer significant commercial advantages both in improved customer service and cheaper transaction costs, they place significant pressure on the overnight backup process. While data continues to grow the backup window is shrinking, with increasing pressure to enable system queries during the backup procedure....
- Tags: StorageTek, Scottish Widows, Backups
- Case studies
- Scottish and Southern Energy (SSE) Improves Meterline Service With Avaya Interactive Response and Sabio Voice Self-Service Deployment
- Scottish and Southern Energy SSE is one of the largest utility providers in the United Kingdom, with operations throughout England, Scotland and Wales. The challenge was to increase number of customers using SSE's Meterline self-service application, as well as to improve the customer experience. As a solution the company deployed...
- Tags: Avaya Inc., Speech Recognition, Emerging Technologies
- Case studies
- Problem with PCAnywhere modem dial in??
- Recently, I am facing problem while i try to using PCAnywhere modem to dial in into one computer running Windows XP Pro, after connected and log in successfully it come out black screen with cursor blinking there.I have set the port speed for both of the modem is 19200bps.Is anything...
- Tags: Modems, Microsoft Windows, modem, Microsoft Windows XP
- Q&A 2005-01-07
- Royal Scottish Academy of Music and Drama Applauds the Performance of 3Com Enterprise Networks
- One of the world's most prestigious schools for the performing arts and with the Royal Patronage of HRH the Prince of Wales, the Royal Scottish Academy of Music and Drama RSAMD has integrated computer networking into almost every course. RSAMD's network had begun to fail to support activities. Comprised mostly...
- Tags: Performance, Network, 3Com Corp., Enterprise Network, Cisco Systems Inc., Music, RSAMD, Leadership, Networking, Management
- Case studies
- Apple Computer Case Study: Wilson Elementary School
- Knowing the background of Wilson's students makes the story all the more remarkable. Of the nearly 700 students in the school, 98 percent are Hispanic, 54 percent are English language learners, and 92 percent qualify for free or reduced-price lunches. In this rural community near Fresno, California many of the...
- Tags: Student, Apple Inc., Notebooks, Hardware, Notebooks & Tablets
- Case studies
- NTL Teams With Cisco Advanced Services to Reduce Risk and Deliver the World's Largest Cisco Content Delivery Network Deployment in Just Two Months
- NTL wanted to remove the many risks associated with a complex customer project with the Scottish Executive Education Department. The roll out would affect all of the schools in the nation. Any failure would have a major impact on the national educational programme with potential penalty costs to NTL. The...
- Tags: Team, Network, Content Delivery Network, Cisco Systems Inc., NTL Inc.
- Case studies 2006-05-01
- This is new! ...My browser has developed a 'drop down'.
- Whenever I 'hover' over a TR title I get what would be a drop-down dialogue box like a shell window EXCEPT this window is just 1 pixel wide!!!A single pixel wide but about 4 text lines deep.Can't seem to get rid of it - it doesn't bother me other than...
- Tags: Web browsers, Construction, Old Mycroft, Web browser
- Discussion threads 2007-07-08
- DOWNLOAD: 10 things you should know about using an executive IT recruiter
- When the economy turns sour and jobs are scarce, IT professionals often turn to recruitment specialists to help find their next job. In this download, three executive recruiters share their thoughts and advice that would help consultants get the most out of a executive recruiter relationship. This download compiles their...
- Tags: Bill Detwiler - TechRepublic, career, career development, cio, Download, information technology, it management, IT recruiter, recruiter, tim heard
- Discussion threads 2005-09-23
- Supplier Boosts Business Insight, Efficiency With Data Analysis and Reporting Solution
- The ability to access data accurately and quickly is an essential part of a company's ability to differentiate itself from the competition. Wilson, a business unit of Smith International, is a supply chain management company generating thousands of transactions daily. Each transaction provides information about the customer's operating practices. To...
- Tags: Data Analysis, Solution, Supplier, Microsoft Corp., Supply Chain Management (SCM), Databases, Enterprise Software, Software, Data Management
- Case studies
- Getting executive support for system management processes
- Trying to get executive approval for a technology initiative? Learn to speak the language of the C-suite folks and present your case the right way. by Toni Bowers
- Tags: Process Improvement, Quality, Business Operations, Toni Bowers
- Blog posts 2008-06-16
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