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- TIBCO Customer Showcase: Leveraging Service-Oriented Integration to Improve Customer Service at Lufthansa Cargo
- This webcast explains why Lufthansa Cargo chose to implement a strategic integration solution and how they have improved the visibility into the status of freight transport for their customers. The webcast also explains how they used better integration between their CRM and back office legacy systems to improve their responsiveness...
- Tags: TIBCO Software Inc., Customer Service, Lufthansa, Legacy System, Integration, Hardware Upgrade, Hardware
- Webcasts
- Lufthansa Cargo Gains Altitude With Superdome Consolidation
- Wherever there's a need for cargo of any kind, Lufthansa Cargo AG is ready to deliver. They needed to reduce server operations and hardware usage costs, simplify manageability of the IT environment, implement improved disaster recovery and reduce infrastructure complexity. Lufthansa Cargo and Lufthansa Systems selected HP to help them...
- Tags: Hewlett-Packard Co., Consolidation, Lufthansa, Servers, Hardware
- Case studies
- From Keeping the Books to Booking the Fights, Lufthansa Systems Gets Business Processes Off the Ground
- Lufthansa Systems is one of the leading information technology service providers for the airline and aviation industries worldwide. Since data is at the heart of IT service, the manager of enterprise storage management felt that data protection is key. Because Lufthansa Systems is a full service provider, their knowledge of...
- Tags: Business Process, Lufthansa, Books, Lufthansa Systems, Backups, Disaster Recovery, Storage Management, Storage, Strategy, Data Management, Hardware, Management
- Case studies
- Lufthansa Boosts Customer Quality With Its COSMIC Program
- Lufthansa is one of the world's leading airlines. Its goals were to increase customer satisfaction by quickly identifying and resolving problems, easily evaluate the impact of service changes and increase employee responsibility and motivation. The airline developed its COSMIC project - Customer Oriented Service Management Improvement in the Cabin. COSMIC...
- Tags: Oracle Corp., Lufthansa, Oracle9i Application Server, COSMIC, Application Servers, Middleware, Enterprise Software, Databases, Software, Data Management
- Case studies
- Leveraging Service-Oriented Integration to Improve Customer Service at Lufthansa Cargo
- This webcast discusses why Lufthansa Cargo chose to implement a strategic integration solution; how they have improved the visibility into the status of freight transport for their customers; how they used better integration between their CRM and back office legacy systems to improve their responsiveness to customer requirements and complaints;...
- Tags: TIBCO Software Inc., Customer Service, Lufthansa, Legacy System, Integration, Hardware Upgrade, Service-Oriented Architecture (SOA), Hardware, Web Services, Enterprise Software, Software
- Webcasts
- SnapShot Software Helps Lufthansa Systems Reduce Backup Batch Window From 13 Hours to 15 Minutes
- Although Lufthansa Systems completed backups non-disruptively with concurrent copy and image copies for the databases, a company policy requires a weekly point of reference security backup of all databases. As the databases grew larger, the batch windows for the backups increased - up to 13 hours, across all system platforms....
- Tags: Software, Security, Database, Window, Lufthansa, Backups
- Case studies
- TIBCO Moves Lufthansa Cargo From a Legacy System to a Flexible Future
- Lufthansa Cargo AG LCAG is the freight subsidiary of Deutsche Lufthansa AG. Lufthansa Cargo's IT systems have grown over the years into a complex and heterogeneous spaghetti structure. Developing add-ons and adaptations to this system costs time and money, but is necessary for the optimal support of Lufthansa Cargo's time-definite...
- Tags: TIBCO Software Inc., Lufthansa, Legacy System, Lufthansa Cargo, Hardware Upgrade, Strategy, Hardware, Management
- Case studies
- Documentum-BEA Portal Improves Customer Service and Increases Productivity
- Lufthansa Technik is the world's largest provider of technical support services for aircraft. Publishing or updating content on the customer Web sites required sending the content to an outside Web agency. Consequently, publishing Web content was costly and very difficult to do in a timely manner. Lufthansa Technik knew it...
- Tags: Web, Customer Service, BEA Systems Inc., Lufthansa, Portal, Documentum, Lufthansa Technik, Web Technology, Channel Management, Content Management, Storage, Marketing, Enterprise Software, Software, Hardware
- Case studies
- Lufthansa Systems: Mobile Email Helps Executive Productivity Take Off
- Lufthansa Systems is one of the leading IT service providers for the airline and aviation industry worldwide. Enable mobile access to the company's email systems so executives can access their emails and PIM Personal Information Management data, such as calendars, contacts, notes, and task lists from anywhere and at any...
- Tags: Mobile, Lufthansa, Lufthansa Systems, E-mail, Advertising & Promotion, Online Communications, Marketing
- Case studies
- Deutsche Lufthansa AG: VeriSign Delivers Total PKI Certificate Management
- Lufthansa, an icon of the German economy, is one of the world's leading airlines and renowned throughout the industry for its efficiency and punctuality. The challenge for Lufthansa was to provide a comprehensive management solution to issue SSL server certificates so that both administration workload and error rates would be...
- Tags: Lufthansa, PKI, VeriSign Inc., SSL, Ssl/Tls, Authentication/Encryption, Security, Network Security, Networking
- Case studies
- BEA Systems Case Study: Lufthansa Technik
- Lufthansa Technik needed a powerful instrument to more efficiently control materials supply. The aim was to create a continuous and complete overview of complex business processes and an intelligent search function. An electronic track and trace system was built on the powerful, resilient, and scalable BEA WebLogic Server infrastructure. Rules...
- Tags: BEA Systems Inc., Lufthansa, Application Servers, Middleware, Enterprise Software, Software
- Case studies 2006-01-01
- Transforming the Network Edge: Lufthansa Systems and Cisco Unified WAN Services
- This free News@Cisco video reveals how a new approach to router technology helps one of the world's best known airlines soar smoothly into an evolving world. Lufthansa Airlines VP Bardo Werum knows that to keep planes in the air, it's important to keep data flying too. Now, in this video...
- Tags: Router, Network, Lufthansa, Video, Cisco Systems Inc., WAN, Routers & Switches, Network Technology, Corporate Communications, Networking, Marketing
- Presentations 2008-03-04
- IT Services Provider Improves Deployment and Management With New Solution
- To stay competitive, Lufthansa Systems needs to be ready to offer the newest technology to its customers. The Microsoft Gold Certified Partner team looks for solutions that it can easily deploy and manage in its own environment before offering them to customers. In November 2007, Lufthansa Systems began implementing the...
- Tags: IT Services, Information Technology, Domain Controller, Lufthansa, Microsoft Corp., Terminal Services, Microsoft Windows Server 2008, Servers, Operating Systems, Microsoft Windows, Software, Hardware
- Case studies 2008-02-01
- Making Data Security a Top Priority for Leading IT Provider to the Airline Industry
- A new backup system for more than 380 servers? Anyone wanting to introduce such a system for a financial services provider needs, above all, experience, discipline, and accurate time management. The project managers at Lufthansa Systems and Symantec Corporation were able to contribute all this and were able to ensure...
- Tags: Symantec Corp., Information Technology, Industry, Lufthansa, Data Security, Security
- Case studies 2007-12-06
- A SAP NetWeaver Case Study: Business Value Impact for Lufthansa's Implementation of the SAP NetWeaver Component, Enterprise Portal (SAP EP)
- Lufthansa was founded in Cologne Germany in 1953. The airline quickly developed an excellent reputation with a large network in Europe and its flights to North America. The foundation for eBase was laid in 2000 when Lufthansa conducted a strategic analysis on the benefits of a central portal and security...
- Tags: Enterprise Portal, SAP NetWeaver, Lufthansa, SAP AG, Portals, Web Technology, Web Services, Corporate Governance, Middleware, Enterprise Software, Internet, Software, Business Operations, Corporate Law
- Case studies 2005-04-01
Additional Resources
- BEA Systems Case Study: Lufthansa Technik Logistic (LTL)
- Lufthansa Technik Logistik LTL is a leading player in the time-critical procurement of urgently required spare parts for the aviation sector. To meet the demands on time, a large number of applications had to be brought together on a uniform IT platform with BEA WebLogic Integration, and networked to represent...
- Tags: BEA Systems Inc., Lufthansa Technik Logistik, Supply Chain, Purchasing & Procurement, Middleware, Application Servers, Business Operations, Enterprise Software, Software
- Case studies 2006-08-01
- HP Integrity Servers Help Keep Planes and Passengers in the Air
- Lufthansa Technik Logistik GmbH LTL supplies Maintenance, Repair and Overhaul MRO services to 450 airlines worldwide. Its heterogeneous server environment delivered low performance and high maintenance costs and also had availability and scalability issues. Working together with HP, Lufthansa Systems consolidated the 18 old PA-RISC machines down to two HP...
- Tags: HP Integrity, Hewlett-Packard Co., Server, Storage, Processors, Hardware, Semiconductors, Components
- Case studies
- The DeployPHP Series, Part 1: Optimizing PHP and Oracle
- The open-source language PHP: Hypertext Preprocessor PHP powers some of the most popular Web sites in the world, such as Yahoo!, Lufthansa, and Disney Online. This fact is even more remarkable when a person considers that PHP does so much with so little. As a PHP developer, one knows that...
- Tags: Oracle Corp., PHP, Scripting Languages, Software/Web Development, Web Development
- White papers
- LAMP on SUSE Linux Enterprise
- The LAMP stack of open source software components - Linux; the Apache Web server; MySQL database; and the coder's choice of PHP, Python or Perl - has moved beyond its position as a Web developer's creative toolkit to become a major development platform for the enterprise. Long a cornerstone of...
- Tags: Web, Novell Inc., MySQL, Open-source Software, SuSE Linux Enterprise Server, SuSE Linux, SuSE, Open Source, Channel Management, Databases, Marketing, Enterprise Software, Software, Data Management
- White papers 2007-05-01
- Travelers could soon log on from 30,000 feet
- Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today!By ...
- Tags: INTERNET, Notebooks, Aerospace & Defense, Wi-Fi, WIRELESS, Boeing Co., iPass Inc.
- Technical articles 2004-08-23
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