Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Why Proactive Customer Care
- Too often, contact centers are seen purely as cost centers. Proactive customer care can help turn this around. Not only can it contribute to cutting costs, but it can also have a huge impact on long-term customer satisfaction and loyalty. Proactive customer care can help to control call volume, maximize...
- Tags: Aspect Software Inc., Call Centers, Product Marketing, Customer Relationship Management (CRM), Branding, It Operations, Marketing, Enterprise Software, Software
- Webcasts
- An SOA Enables Real Time e-Prescribing for Long Term Care Facilities
- Achieve Healthcare Technologies is a leading provider of software systems and services for the long-term care industry. Residents in long term care facilities are at greater risk for drug-related injury than any other patient population. Existing manual processes for writing prescriptions and performing drug utilization reviews are inefficient, expensive, labor...
- Tags: Long-term Care Facility, SOA, Geniant LLC., Long-term Care, Achieve Healthcare Technologies
- Case studies
- Create a Retirement Care Plan
- A financial advisor may need to help the clients and their families plan for the last stage of life. When planning for retirement, most people focus on wealth management and insurance. But a well-rounded retirement care plan should address other vital elements, including long-term healthcare and estate planning. Although planning...
- Tags: Retirement, Insurance, Financial Planning, Investment, Business Operations, Corporate Insurance, Finance
- White papers 2007-12-01
- Integrated System Helps Long-Term Care Provider Streamline Billing, Improve Efficiency
- Today's long-term healthcare providers are increasingly looking to software solutions to streamline processes, increase employee productivity, reduce costs, and improve access to information about resident care. Tandem Management, a provider of long-term and subacute healthcare services to about 900 residents in five skilled nursing facilities, was burdened by aging and...
- Tags: Billing, Streamline, Health Care, Microsoft Corp., Tandem Computers, Long-term Care
- Case studies
- Streamlining Operations to Deliver Better Healthcare Services
- Winona Health is a multi-care health system with hospital, physician clinics, pharmacy, assisted living, long-term care, home care, and hospice. The organization wanted to deploy a robust financial management solution with integrated human resources and payroll functionality, and integrate it with their Cerner Millennium patient information systems. Winona Health implemented...
- Tags: Cerner Corp., Health Care, Winona Health, Financial Management, Vertical Industries, Benefits, Healthcare, Financial Planning, Finance, Enterprise Software, Software, Human Resources
- Case studies
- Seven Minutes to Full Disaster Recovery for the HP NonStop System at the Ontario Ministry of Health and Long-Term Care
- Seven minutes is all the time it took the Ontario Ministry of Health and Long-Term Care to switch its Health Network System HNS from its primary processing environment to backup disaster recovery procedures when a network outage occurred during peak production hours. The HNS system has relied on HP NonStop...
- Tags: Hewlett-Packard Co., Health Care, Long-term Care, Health Network System System, Disaster Recovery, Vertical Industries, Benefits, Healthcare, Data Management, Enterprise Software, Software, Human Resources
- Case studies
- EZPZ Residential Care Manager 4 (exe)
- The EZPZ Residential Care Manager application was designed to be a computer accounting system for owners and managers of Residential Care Homes and Residential Nursing Homes. The additional features such are the calculation of fee charges over user-defined periods and from multiple funding sources. This version is the first release...
- Tags: Accounting System
- Software downloads 2008-02-04
- Care Agency Manager (zip)
- Care Agency Manager allows the efficient management of time through a comprehensive scheduling system for all agency staff and incorporates storing of customer details and care needs, which then enables automatic time allocation. CAM also allows for printing schedules and invoicing customers. CAM is open for suggestions to improve its...
- Tags: Agency, Care Agency Manager, CAM, Advertising & Promotion, Marketing
- Software downloads 2007-10-30
- Business Service Management: What It Is and Why You Should Care
- Business Service Management BSM is a relatively new term in the IT management community but it has already become a buzzword. This white paper explains what BSM is and how it can benefit your organization. Learn how you can obtain significant real value in a relatively short period of time...
- Tags: Business Service, Business Service Management
- White papers 2008-08-12
- Oasis Scorpius
- Anyone ever see this name? term? phrase? It suddenly showed up in Device Manager under "Imaging devices", but I can't find a thing on this when I Google it ... have I got a problem? Was installing an Epson Scanner about the time this appeared, but Epson has already told...
- Tags: cibedke@...
- Discussion threads 2007-02-06
- TechNet Webcast: Client Monitoring With System Center Operations Manager 2007 (Level 200)
- The presenter of this webcast takes a closer look at client monitoring, a new feature in Microsoft System Center Operations Manager 2007. The webcast starts by addressing various customer challenges around client monitoring, and it then explore the Microsoft short-term and long-term vision for client monitoring. Next, the presenter discusses...
- Tags: Webcast, Monitoring, Microsoft Corp., Microsoft TechNet, Client Monitoring, Digital Media, Consumer Electronics, Personal Technology
- Webcasts
- Long Term Growth vs Job Satisfaction
- First of all, I have to apologize for the lengthy post.I am an experienced Analyst/Programmer reaching almost 10 years of experience. I probably have at least 25 more years to work.I originally came from a high profile company (Fortune 100s), great long term growth technical and soft skills wise, good...
- Tags: frostbite, career, programming, job
- Discussion threads 2006-04-18
- Intel and Cisco WLAN Deployment Guide for Healthcare
- Mobile technologies have demonstrated maturity in large enterprises, empowering workers and boosting productivity by greatly increasing access to tools and information. Adoption of mobile technologies continues to increase, with wireless networks becoming nearly ubiquitous in FORTUNE 500 campus settings. Many forward-looking healthcare provider organizations are deploying mobile solutions to help...
- Tags: Patient, Mobile, WLAN, Health Care, Cisco Systems Inc., Intel Corp., Advertising & Promotion, Wireless, Marketing
- White papers 2007-07-02
- TechNet Webcast: Client Monitoring With System Center Operations Manager 2007 (Level 300)
- This webcast shows some of the new features that have built into Microsoft System Center Operations Manager 2007 so that attendee has a good understanding of what presenter is doing with client monitoring. Presenters begin with a look at some customer challenges around client monitoring, and then explains the Microsoft...
- Tags: Webcast, Monitoring, Microsoft Corp., Microsoft TechNet, Client Monitoring, Digital Media, Consumer Electronics, Personal Technology
- Webcasts
- Long-term planning in a short-term world: The stability stance
- A company's strategic stance dictates its project time horizons--which, in turn, have a major impact on how the IT organization functions. In growth stance, businesses will have extended horizons, with long-term projects sometimes stretching over five years. By contrast, the stability stance demands a far more constricted horizon. Stability-oriented companies,...
- Tags: Stance, Horizon, Stability Stance, Strategy, Management
- Download resources 2005-05-12
- Color Line Builds a Real-Time Infrastructure With Pay-for-Use Metering Technology
- Color Line AS operates seven international cruise ferry lines between 10 ports in Norway, Germany, Denmark and Sweden. The company was looking for a flexible system capable of accommodating short-term peaks and long-term growth. To build the foundation of a next-generation, real-time infrastructure Color Line called on Unisys, its long-term...
- Tags: Unisys Corp., Business Structures, Servers, Finance, Hardware
- Case studies
- Medical Facility Aims for Long-Term Network Care, Increases Server Performance 35%
- Grandvue Medical Care Facility is a 113-bed, county-owned, skilled nursing facility. They wanted to deploy a new server to act as both a domain controller and a mail server, freeing up the original server to be specifically an application server. About 150 of the facility's 250 employees rely on the...
- Tags: Facility, Grandvue Medical Care Facility, Servers, Hardware
- Case studies 2008-03-12
- Developing an Enterprise Web-Based Knowledge Management System
- Catholic Health Initiatives CHI is a $6.7 billion national not-for-profit health care organization consisting of 69 hospitals; 43 long-term care, assisted and independent living and residential facilities; and five community-based health organizations located in 19 states. With limited resources at hand, CHI looked for the best way to consolidate its...
- Tags: Knowledge Management System, Web, Vignette Corp., Health Care, Catholic Health Initiatives, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources
- Case studies
- Opportunity versus long term success.
- Hi,I've been working in the IT support industry for about five years now (24). I have no certifications and no degree. I worked the first 4 years for a support company which has just closed down after 14 years. I had a lot of on the job training at this...
- Tags: marbllew, job
- Discussion threads 2007-03-28
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