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- Convince your users to standardize
- Although the benefits of standardized computing platforms should be apparent to the average tech, the end user is usually less enthusiastic. Learn how a little communication can help win your users over to standardization.While the benefits of standardization may seem obvious to most support techs, users aren’t always as understanding....
- Technical articles 2000-11-28
Additional Resources
- Communication Plan
- We are in the process of implementing SAP ino our organisation. To date - there has been very little communication to the users about what we are doing, how SAP is going to be deployed across the orgnaization and what affect it will have on our staff.
- Discussion threads 2006-12-07
- Use a Communication Plan for your larger, complex projects
- Here is the process for creating creative and proactive Communication Plan. In a large project, all communication should take place in the context of an overall communications strategy and plan. Status meetings and status reporting are required, just as for all projects. In addition, there are ...
- Technical articles 2006-11-20
- Learn to manage your team with consistent communication
- Dealing even handedlyGood points and well made - even if it's something we all know we SHOULD be doing, the odd reminder never hurts. Certainly you can't draw the best out of your people if you don't know them and that means you need to be communicating outside of the...
- Discussion threads 2006-10-31
- The 7 most important communication skills an IT leader should have
- RE: The 7 most important communication skills an IT leader should haveAs a "greenhorn" in the IT Field, but with experience and this being a second career, I wholeheartedly agree with this article. In the couple of years I have been in IT, having these skills developed from my...
- Discussion threads 2008-10-29
- 10 ways to make a difficult conversation a little easier
- Excellent read, Calvin, one question thoughYou note under number ten that you should document the conversation after it has ended and your subordinate has left. I have long been in the habit of outlining the conversation prior to having it and actively taking notes during. I preface that...
- Discussion threads 2008-01-30
- Ensure CRM success by avoiding old mistakes
- Customer relationship management doesn't have to be a bust. Ed Joseph, co-founder of The Performance Institute, believes that the key to success lies in planning, communication, and tracking.Sales of customer relationship management CRM solutions are slowing to the point where some vendors are offering CRM specials. For example, last April,...
- Technical articles 2001-05-04
- Without communication, ERP solutions are a bust
- When Nike and i2 reported problems with the shoemaker's inventory-management system, it was clear to many TechRepublic members that bad communication was the problem. Read on to find out what members recommend for effective ERP undertakings.Relationships can be tough. They’re labor-intensive, and without good communication between both parties, you can...
- Technical articles 2001-04-03
- Review of Information Dashboard Design: The Effective Visual Communication
- Last week, I read the first chapter of Information Dashboard Design: The Effective Visual Communication of Data (ISBN: 0-596-10016-7) by Stephen Few, courtesy of the publisher, and available as a free download on TechRepublic. I liked what I read, and purchased a copy of the book. I finished reading it...
- Blog posts 2006-05-24
- Solve WinXP network communication problems with these tips
- After installing Service Pack 1 on several of my Windows XP workstations, I noticed a dramatic reduction in network performance when communicating with my Windows 2000 servers. Although everything worked fine with small files, when I tried to access, create, or modify a file over 70 KB, I would get...
- Technical articles 2003-01-21
- Members share ideas on improving help desk/client communication
- The help desk/client relationship shouldn't be an "us vs. them" scenario. Find out how TechRepublic members are building a positive rapport with their clients.Last month, Jeff Dray’s “Five tips for improving help desk/client communication” highlighted the need for help desk techs to build a positive relationship with their clients. To...
- Technical articles 2000-11-30
- Communication encryption - other methods
- I have created a web application php / mysql based.Now I have a little problem: being an encryption service it should be run on a secured line … that means the communication between the server [Apache in this case] and the client's browser should be secured. I know about the...
- Discussion threads 2007-02-05
- Communication: A Pathway To Success 1.0 (Mobile)
- Communication: A Pathway To Successby R. Atna Juneja Mrs. Ratna Juneja, M.A. English, M.Ed. is a teacher by profession for past 22 years. She has gradually taken the heights and has reached upto the college level to teach. She is associated with Indore Public School, Indore and IPS Academy. This...
- Software downloads 2009-12-29
- Make or Break: Communication Capability
- Although not a gray beard or long-timer, during my 14 years in the biz, I have realized some extremely important facts. I'll share some of these things with you in this space. Â Here's the first fact:Â Poor communication will destroy credibility for both individuals and for the...
- Blog posts 2008-01-23
- Making your life a little easier: Planning for a server upgrade
- Thinking of upgrading your servers soon? Not sure how to prepare? Ron Nutter gives you some tips on planning and implementing a successful server upgrade in this Daily Feature.At some point in the near future, you’ll be looking to upgrade one or more of your servers. The key to successfully...
- Technical articles 2000-09-27
- Two-boss scenario requires constant communication
- Reporting to two bosses can be one of the most difficult managerial situations to master. But with a little patience and exemplary communication skills, the experience doesn’t necessarily have to be a negative one. If approached with a positive attitude, and if you can provide consistent work documentation, there can...
- Technical articles 2003-06-09
- How much is too much (or too little)?
- Recently it seems that when some departments submit any kind of support case, their group manager or vp is included in the ticket. This is not what bugs me, but rather how much return communication is required for all of the people being involved.Being asked how things are going...
- Discussion threads 2008-02-20
- Communication key to making smart decisions about storage solutions
- By Angela Weisser and Jeff Davis In a 2002 interview,we introduced you to Peter Pecere, an enterprise storage management expert whotold us, among other things, that he believes his IT job is "recession-proof." Whenwe tracked him down for a follow-up conversation, he was working on aconsulting gig in Minnesota and...
- Technical articles 2005-02-01
- Constant communication ensures that team members know their assignments
- As a project manager, make sure your instructions to team members clearly convey assignments and due dates. Anything else wastes everyone's time and puts your project in jeopardy.Each week, project management veteran Tom Mochal provides valuable advice about how to plan and manage projects. Tom first describes a common problem...
- Technical articles 2002-04-15
- Simplify .NET class communication with delegates
- What are delegates and what are they good for? Learn how to employ them in your .NET applications. Lamont Adams has the lowdown and some sample code, to boot.Imagine that you have two classes, Caller and Notifier. Your design stipulates that the worker class Notifier should do some work on...
- Technical articles 2002-09-16
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