l'oreal brasil

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L'Oreal Brasil Integrates Data From Call Center to E-Commerce and Extracts Reports in Minutes

L'Oreal Brasil wanted to implement a customer relations system to integrate many call center services - customer service, beauty professional services, and skin surveillance - with the e-commerce system and advertisement agencies databases. The challenge was to adopt a solution to cross reference data in order to drive launchings, monitor...

Tags: Oracle Corp., Call-center, E-business, L'Oreal Brasil, Call Centers, Customer Relationship Management (CRM), Web Technology, E-business/E-Commerce, It Operations, Enterprise Software, Software, Internet

Case studies 2008-07-01

Additional Resources

Alliant Technologies Case Study: L'Oreal USA

L'Oreal has a decentralized management structure that allows each brand to respond quickly to market changes, however it wanted a more centralized approach to core IT infrastructure. L'Oreal had voice and data networks spread across three different suppliers, and some sites were served via older SMDS technology. L'Oreal IT management...

Tags: MPLS, AT&T Corp., Alliant Technologies, L'Oreal, Frame Relay, Network Technology, Networking, Telecommunications

Case studies 2007-04-05

L'Oreal Strengthens Brand Loyalty With Customer Relationship Management Solution

L'Oreal, the world's largest skin care and cosmetics company, wanted to broaden the scope of marketing for its luxury products division. It decided to implement a company-wide Customer Relationship Management CRM system, starting with a pilot project in South Korea. Working with Siebel - and advised on architecture by Microsoft...

Tags: Brand, Siebel Systems Inc., Brand Loyalty, Microsoft Corp., CRM, L'Oreal, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing

Case studies

Brasil Eudemons Online 1.032 (Windows)

The Brasil Eudemons Online is a fantasy MMORPG game produced by TQdigital in partner with GNN on 2006. In this mythic world, you can choose to become a Warrior, Mage and Psychic. In Brasil Eudemons Online, hundreds of weapons and spirit gems can be yours. Only the believer and the...

Tags: Weapon, GNN, Brasil Eudemons Online, Modems, Microsoft Windows, Hardware, Components, Operating Systems, Software

Software downloads 2008-05-29

mySAP Supply Chain Management at L'Oreal Germany

GARNIER, a consumer products division of L'Oreal Germany, improved customer service by assuming responsibility for merchandise planning, demand forecasting, warehouse replenishment, and optimal allocation of logistics for distribution of its consumer products to one of its major customers. This was achieved by electronically connecting with the customer's inventory data on...

Tags: mySAP, SAP AG, mySAP SCM, SCM, Supply Chain Management (SCM), Enterprise Software, Customer Relationship Management (CRM), Software

Case studies

PDA Brasil Widget 1.5 (Windows)

PDA Brasil Widget displays a news feed from a Brazilian site about portable devices, Palm PDAs, Pocket PCs, and Smartphones.

Tags: Microsoft Windows, Alberto LPCR, PDAs, Handhelds, Pocket PC, Hardware

Software downloads 2007-03-27

Brasil Telecom Implements BSM Solutions From BMC to Increase IT Management and Monitoring Capabilities

Understanding the value of IT to their core business services, Brasil Telecom turned to BMC to deliver Business Service Management BSM solutions that connect the company's data centers with central views for monitoring, management, notification, and automation. The BMC solutions not only support Brasil Telecom's present needs, but are well...

Tags: BMC Software Inc., IT Administration, Information Technology, Monitoring, It Management, It service Management

Case studies

Castrol Brasil Ltda. Outsources Support for Users and Improves Service

Castrol Brasil Ltda. wanted to eliminate siloed systems and centralize the IT platform to more effectively manage business processes and support company development and optimize user support and monitor calls more accurately. The challenge was to respond to customer demand without relying on the availability of internal teams. Castrol Brasil...

Tags: Oracle Corp., Outsource, Purchasing & Procurement, Operational Planning, Sales Strategy, Taxes, Asset Management, Outsourcing, Business Operations, Sales, Financial Planning, Finance, It Operations, Outsourcing & Subcontracting

Case studies 2008-08-01

Banco Mercantil do Brasil Saved Up to 30 Percent in Help Desk Resources by Automating Access Management Processes With IBM Tivoli Identity Manager

Banco Mercantil do Brasil grew and crossed the local borders of the state of Minas Gerais to rapidly reach national dimensions and an outstanding position among the foremost financial conglomerates of Brazil. Banco Mercantil do Brasil does not use state-of-the-art technology just to establish itself as a modern bank. Through...

Tags: Bank, Access Management, Help Desk, IBM Corp., Financial Services

Case studies 2007-05-01

Brasil Telecom Increases Efficiency of Network Management and Service Provisioning

To meet Brasil Telecom's regulation-related business and service provisioning challenges, the company needed to improve its order management and provisioning processes and reduces its capital expenses and operating expenses. To operate more efficiently and gain market share, the company needed an inventory system with an architecture that could speed up...

Tags: Process Management, Network, Provisioning, Service Provisioning, Network Management, Enterprise Software, Software

Case studies 2007-10-01

Brasil Telecom Creates an Agile Enterprise for 37,000 Users With Novell ZENworks and a Novell Identity and Access Management Solution

Brasil Telecom is truly a technological mosaic. The enterprise includes nearly 12,000 workstations, four call centers in different parts of the country, hundreds of servers and mainframes, and an archiving system containing 170 terabytes of data. To control this diverse environment, the company needed a global directory to consolidate user...

Tags: Novell Inc., Novell ZENworks, Access Management, Identity, Brasil Telecom, Help Desk, Call Centers, It Operations

Case studies

Transit do Brasil Ltda. Consolidates Information Systems and Unifies Business Operations

Transit do Brasil Ltda. wanted to develop a unified operations system to improve the company´s business efficiency, integrating actions such as: record-keeping updates, call answering, telephony network control, and billing solutions and centralize all the information in a single place, allowing subsidiaries to access data without the need to request...

Tags: Information System, Billing, Oracle Corp., Operational Accounting, Finance

Case studies 2008-12-01

Schering Do Brasil Spends Less and Earns More With mySAP Customer Relationship Management

Part of global manufacturer Schering AG, Schering do Brasil has a 50% share of Brazil's market for contraception products and ranks among the country's 10 largest pharmaceutical enterprises. Building close relationships with customers is key to the company's mission to broaden its expertise, enhance patient care, and provide new life-enhancing...

Tags: mySAP, mySAP CRM, Customer Relationship Management (CRM), Enterprise Software, Software

Case studies

SAP Business One Helps Entire Company Unite Under an SAP Umbrella

Paris-based L'Oreal, a longtime user of mySAP Business Suite solutions, is deploying the SAP Business One solution for all its smaller subsidiaries. When the rollout is complete in nearly 40 countries, the entire company will enjoy an SAP platform with full integration between multiple locations - and have 1 standard...

Tags: SAP AG, Enterprise Software, Customer Relationship Management (CRM), Software

Case studies

Google Brasil summoned on chat room complaint

While Child Porno is NOT a good thing...This sounds like the "China Syndrome" all over again!Kudos to Google for not folding easily to governments but shame on them for allowing [b]CHILD porno.

Tags: Google Brasil, Child Porno, google, Betelgeuse1958, networking, Google Inc.

Discussion threads 2006-03-10

vdf794en.exe 2001-01-18 (Windows)

Click on the following links for the driver package readme info:.../extract/Readme.txt This package supports the following driver models:Matrox MGA-G200 AGP - Chinese Traditional Matrox Millennium G200 AGP - Chinese Traditional Matrox Millennium G200 LE AGP - Chinese Traditional Matrox Millennium G250 AGP - Chinese Traditional Matrox Millennium G250 LE AGP...

Tags: Matrox, AGP, Microsoft Windows, Português, Brasil, Video Cards, Hardware, Components

Software downloads 2001-01-18

vdg033en.exe 5.12.1.1520 (Windows)

Click on the following links for the driver package readme info:.../extract/Readme.txt This package supports the following driver models:Matrox G400/G450 DualHead Matrox Millennium G400 DualHead MAX - English Matrox Millennium G400 DualHead - English Matrox Millennium G400 - English GA-G400 - English Matrox G400 - English Matrox Millennium G450 DualHead -...

Tags: Matrox, Microsoft Windows, Português, Brasil, PCI, Storage, Hardware

Software downloads 2001-05-17

vdf840en.exe 5.12.1.1520 (Windows)

Click on the following links for the driver package readme info:.../extract/Readme.txt This package supports the following driver models:Matrox G400/G450 DualHead Matrox Millennium G400 DualHead MAX - English Matrox Millennium G400 DualHead - English Matrox Millennium G400 - English GA-G400 - English Matrox G400 - English Matrox Millennium G450 DualHead -...

Tags: Matrox, Microsoft Windows, Português, Brasil, PCI, Storage, Hardware

Software downloads 2001-05-17

g450_555016_w2k.exe 5.12.1.1520 (Windows)

Click on the following links for the driver package readme info:.../extract/Readme.txt This package supports the following driver models:Matrox G400/G450 DualHead Matrox Millennium G400 DualHead MAX - English Matrox Millennium G400 DualHead - English Matrox Millennium G400 - English GA-G400 - English Matrox G400 - English Matrox Millennium G450 DualHead -...

Tags: Matrox, Microsoft Windows, Português, Brasil, PCI, Storage, Hardware

Software downloads 2001-05-17

SP16662.exe 2000-11-17 (Windows)

Click on the following links for the driver package readme info:.../extract/Readme.txt This package supports the following driver models:Matrox G400 AGP - English Matrox Orion PCI - English Matrox Orion AGP - English Matrox Marvel G400 AGP - English Matrox Millennium G400 - English Matrox Millennium G400 DualHead Max - English...

Tags: Matrox, AGP, Microsoft Windows, Português, Brasil, GA-G400, Video Cards, PCI, Hardware, Components, Storage

Software downloads 2000-11-17