kpi

TechRepublic Resources

• sort by:
• Relevance
• Date
• Popularity

CB Richard Ellis Improves Competitiveness With PeopleSoft

CB Richard Ellis, a commercial real estate services was looking for a way to increase its competitiveness by giving the managing directors in each of its 63 U.S. brokerage offices. CB Richard Ellis implemented PeopleSoft AppConnect and Enterprise Performance Management solutions, including Enterprise Portal, Financials Warehouse, and Balanced Scorecard, giving...

Tags: PeopleSoft Inc., Commercial Real Estate, KPI, CB Richard Ellis, Real Estate, Balanced Scorecard, Financial Services, Business Operations, Marketing, Marketing Research

Case studies

TechNet Webcast: Deliver Actionable Insight Throughout Your Organization With Data Mining (Part 3 of 3): Use Predictive Intelligence to Create Smarter KPIs (Level 200)

The Key Performance Indicator KPI is an essential tool in building business intelligence applications for executive and strategic use. However, traditional KPIs are built over historical data, showing what has happened in the past and the current state of the business. There is increasing demand for "predictive KPIs," which show...

Tags: Webcast, Data Mining, KPI, Microsoft TechNet

Webcasts 2007-11-29

Council Improves KPI Monitoring With Microsoft Office SharePoint Server 2007

Maroochy Shire Council wanted to improve communication to enable more insightful decision making. As part of the Microsoft Queensland Spotlight 2007 program, it worked with Microsoft Gold Certified Partner Dimension Data to create a collaboration portal based on Microsoft Office SharePoint Server 2007. The solution provides a more effective way...

Tags: Microsoft Office SharePoint Server, Council, Microsoft Corp., Microsoft Office SharePoint Server 2007, KPI, Portals, Microsoft Office, Internet, Office Suites, Software

Case studies 2007-08-15

Model and Simulate Business Processes, Part 2: Displaying SVG Diagrams on the WebSphere Business Monitor Dashboards

In this paper, a business analyst creates SVG diagrams to display the information he is interested in at run time. After he creates the SVG diagrams and IDs for each of the shapes of interest, an integration developer uses the WebSphere Business Monitor Model Editor to attach the diagrams to...

Tags: Business Process, Monitor, IBM WebSphere, KPI, SVG, Integration Developer, Monitor Model Editor, Application Servers, Monitors & Displays, Middleware, Enterprise Software, Software, Hardware, Components

White papers 2007-06-05

IT Manager Webcast: Application Platform: Using KPIs to Streamline Development (Level 200)

One of the main benefits of moving to Application Lifecycle Management ALM with an integrated rather than ad hoc technology set to support the process is the visibility to get into the life cycle. Knowing how to 'Read the tea leaves' can help to identify constraints early and take corrective...

Tags: Webcast, Streamline, Microsoft Corp., Application Lifecycle Management, KPI

Webcasts 2008-01-11

Implementing KPIs - A 12-Step Process

The attendee of this webcast will understand how to implement KPIs; steps to be carried out by an in-house team; and why this may be the major breakthrough in turning the organization from good to great.

Tags: SAS Institute, KPI

Webcasts 2008-01-16

Implementing KPIs in Smaller Organizations (

The attendee of this webcast will learn how smaller organizations should approach the implementation of KPIs, the practical steps that can be carried out by an in-house team, and, why carrying out this exercise may well be the major breakthrough in turning the organization from good to great.

Tags: SAS Institute, KPI, Organization

Webcasts 2007-12-05

Ceska lekarna Achieves a Permanent Increase in Profitability With Key Performance Indicators

Ceska lekarna wanted to enable central management of business activities with detailed sales analysis of the data that was previously stored in local database and manage inventory mix and levels. The challenge was to standardize product masters to facilitate sales analysis across all pharmacies and provide detailed information on costs...

Tags: Budgeting, Pharmacy, KPI, Sales Strategy, Sales Force Management, Financial Accounting, Sales, Finance

Case studies 2008-05-01

Towards Management of SLA-Aware Business Processes Based on Key Performance Indicators

It is increasingly important that Service Level Agreements SLAs are taken into account when business processes are exposed as services in a Service Oriented Architecture. SLAs define expected service behavior and nonfunctional properties of the service. The fact that the service provider has to offer certain guarantees concerning SLA properties...

Tags: Business Process, SLA, KPI, University Of Stuttgart, Service Level Management, Operational Planning, It Operations, It service Management, Business Operations

White papers 2008-04-08

PokerTrak 1.0 (Mobile)

What can you do with PokerTrak? You can track poker your prowess and progress over time! Track different types of games (Holdem/Omaha/Stud/Combo) Track different types of stakes (small stakes up to big - tracked by Big Blind/Ante and No Limit/Limit) Track tournament play track place and number of players Track...

Tags: Mobile, KPI, Lemdisyn

Software downloads 2008-08-19

Dialog Strategy 2030 (Windows)

Dialog Strategy balanced scorecard will allow you to build your business model and create the metrics and reporting needed to boost your company s performance. The idea of the balanced scorecard is to tightly link your performance measurements (financial and non-financial key performance indicators - KPI) to your strategic planning...

Tags: Performance, Microsoft Windows, KPI, Balanced Scorecard, Performance Management, Strategic Planning, Strategy, Marketing, Marketing Research, Human Resources, Workforce Management, Management

Software downloads 2006-05-04

VivAlytics 1 (Windows)

VivAlytics is a widget that tracks KPIs Key Performance Indicators of your Google Analytics data. Features: Track multiple Google Analytics accounts and profiles. Choose the KPIs that are important to you. Set individual alerts and thresholds for each KPI you track. Use filters to access the data you need. Color-coded...

Tags: Microsoft Windows, KPI, Monitus, VivAlytics

Software downloads 2007-04-13

Momentum Webcast: Key Performance Indicators Drive Best Practices for Contractors (Level 100)

Running a profitable construction firm is difficult. Faced with an unprecedented number of external pressures such as eroding profit margins, higher owner expectations, rapidly changing technology, and a dwindling workforce, only contractors who follow best practices are likely to achieve a higher Return On Investment ROI and reduce risk. The...

Tags: Webcast, Contractor, KPI, Best Practice, Roi/Tco, Finance, Managerial Accounting

Webcasts 2006-05-16

Web Site Measurement Hacks: Use Key Performance Indicators

A Key Performance Indicator KPI is any ratio that summarizes two or more important measurements and is tied directly to the business objectives. Examples include ratios like the order conversion rate orders divided by visits or the average number of page views per visit: numbers that, when they change significantly,...

Tags: Web, O'Reilly Media Inc., Web Site, KPI

Book chapters 2005-09-02

Measure What Matters: Defining Key Performance Indicators

The beauty of Web analytics—and the promise of the Internet—is the ability to capture nearly unlimited amounts of data about your Web site. Without a clear strategy to "measure what matters," your Web analytics initiatives will quickly drown in a sea of data. So how can you turn these incredible...

Tags: Omniture Inc., KPI

White papers

Oracle Case Study: CB Richard Ellis

For CB Richard Ellis, a leading vertically integrated commercial real estate services firm headquartered in Los Angeles, California, putting the client's needs first is part of the corporate mantra. The company was looking for a way to increase its competitiveness by giving the managing directors in each of its 63...

Tags: Oracle Corp., KPI, Balanced Scorecard, Marketing, Marketing Research

Case studies

Aviva Life Insurance Company Selects HEAT and Creates Customized Reports With KPIs to Measure Performance of the Delivery of Operational IT Services

Aviva Life Insurance Company Aviva is the U.S. subsidiary of Aviva plc, the world's oldest continuously operating insurance group and a leader in the arena of global financial services. As a growing business, Aviva required a trouble ticket system which would allow them to log, track and respond to technical...

Tags: Performance, Information Technology, Aviva Plc., Life Insurance, KPI, SMA MANAGEMENT SYSTEMS, Aviva Life Insurance Company, Insurance, Financial Planning, ITIL, It Services, Strategy, Business Operations, Corporate Insurance, Finance, Management

Case studies

Effective Strategies for Service Management

The three key objectives of Service Management are to align IT services with current and future needs, improve the quality of IT services delivered, and reduce the long-term cost of service provision. SLAs should therefore be defined between the business and IT. These in turn will drive the OLAs (Operational...

Tags: BMC Software Inc., Service Management, Information Technology, KPI, It Services, Strategy, Management

White papers 2005-03-09

The Role of Key Performance Indicators in Managing the Contribution of IT to Business Success

IT plays such a central role in supporting today's businesses that it would seem almost essential to develop goals and processes to evaluate how it is contributing to business success. Yet a recent survey of 100 IT directors by IT Business Management ITBM software leader, Touchpaper, reveals that many organisations...

Tags: Information Technology, KPI, Touchpaper Software, Strategy, Management

White papers 2006-08-01

Impact of Network Outsourcing on Key Performance Indicators

As networks converge and become more complex, service providers continue to search for ways of streamlining their operations. The continuing effort to reduce costs and increase the quality of services is leading an increasing number of service providers to turn to outsourcing as a way to manage the many activities....

Tags: Alcatel, Alcatel-Lucent, Business Services, Human Resources, KPI, Network, Performance, Performance Management, Service Provider, Workforce Management

White papers 2006-06-01