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- CB Richard Ellis Improves Competitiveness With PeopleSoft
- CB Richard Ellis, a commercial real estate services was looking for a way to increase its competitiveness by giving the managing directors in each of its 63 U.S. brokerage offices. CB Richard Ellis implemented PeopleSoft AppConnect and Enterprise Performance Management solutions, including Enterprise Portal, Financials Warehouse, and Balanced Scorecard, giving...
- Tags: PeopleSoft Inc., Commercial Real Estate, KPI, CB Richard Ellis, Real Estate, Balanced Scorecard, Financial Services, Business Operations, Marketing, Marketing Research
- Case studies
- Church & Dwight Co. Embraces Siebel CG for TPM Improvement and Realizes Operational Efficiencies
- Church & Dwight Co., Inc was founded in 1846 and is the leading U.S producer of sodium bicarbonate, otherwise known as Baking Soda, a natural product that cleans and deodorizes. The company wanted to proactively respond to changing regulatory reporting requirements and improve the effectiveness of trade promotion expenditures. The...
- Tags: Siebel Systems Inc., Church, KPI
- Case studies
- Corsair Memory Improves Decision Making With Improved Visibility Into Key Performance Indicators
- Corsair Memory, Inc. has been a leader in the design and manufacture of high-speed modules since 1994. The company wanted to consolidate disparate legacy systems to create a stable environment and improve product shipment capabilities. The challenge was to improve the integrity of financial, manufacturing, and planning data to enable...
- Tags: Oracle Corp., Financial, Memory, Decision-making, KPI, Corsair Memory Inc., Supply Chain Management (SCM), Manufacturing, Hardware Upgrade, Financial Accounting, Enterprise Software, Software, Hardware, Finance
- Case studies
- Fonterra Churns Out Key Performance Indicators to Maintain Quality
- To maintain high product quality, reduced costs and manufacturing yield efficiency on a global scale, the Operations Ingredients business unit within Fonterra, one of the world's 10 largest dairy companies, relies on Key Performance Indicator KPI information that is generated by extracting data from more than 20 disparate applications into...
- Tags: Oracle Corp., KPI, Pricing, Databases, Enterprise Software, Marketing, Software, Data Management
- Case studies
- Create and Publish Key Performance Indicators (KPIs)
- A Key Performance Indicator KPI is a visual cue that communicates the amount of progress made toward a goal. Key Performance Indicators are valuable for teams, managers, and businesses to evaluate quickly the progress made against measurable goals. This paper explains how to create KPIs by using Microsoft Office SharePoint...
- Tags: KPI
- White papers
- Momentum Webcast: How Key Performance Indicators Drive Best Practices for Contractors (Level 100)
- Running a profitable construction firm can be difficult. Faced with an unprecedented number of external pressures such as eroding profit margins, higher owner expectations, and rapidly changing technology, the contractors who follow best practices are most likely to achieve a higher return on investment and reduce their risk. This webcast...
- Tags: Webcast, Contractor, KPI, Best Practice, Digital Media, Consumer Electronics, Personal Technology
- Webcasts
- The IT of KPIs
- Communicating real-time performance is essential to maximizing the effectiveness of customer service operations, but there are significant obstacles to achieving a real-time environment. This webcast will examine the role of technology in the context of metrics programs, and hear how Bank of America has leveraged technology to achieve superior levels...
- Tags: Webcast, Information Technology, Contact Center, KPI, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- Webcasts
- Aviva Life Insurance Company Selects HEAT and Creates Customized Reports With KPIs to Measure Performance of the Delivery of Operational IT Services
- Aviva Life Insurance Company Aviva is the U.S. subsidiary of Aviva plc, the world's oldest continuously operating insurance group and a leader in the arena of global financial services. As a growing business, Aviva required a trouble ticket system which would allow them to log, track and respond to technical...
- Tags: Performance, Information Technology, Aviva Plc., Life Insurance, KPI, Aviva Life Insurance Company, Insurance, Financial Planning, ITIL, It Services, Strategy, Business Operations, Corporate Insurance, Finance, Management
- Case studies
- Oracle Case Study: CB Richard Ellis
- For CB Richard Ellis, a leading vertically integrated commercial real estate services firm headquartered in Los Angeles, California, putting the client's needs first is part of the corporate mantra. The company was looking for a way to increase its competitiveness by giving the managing directors in each of its 63...
- Tags: Oracle Corp., KPI, Balanced Scorecard, Marketing, Marketing Research
- Case studies
- Strategic Performance Management: How KPIs Show Your Organization's Health (Part II)
- This webcast explains the difference between KRIs, PIs and KPIs. It helps one identify some reporting templates to use and explains the 12 implementation steps to implementing KPIs. It also lists several performance measures suitable for immediate use.
- Tags: Performance, Performance Management, Health Care, KPI
- Webcasts
- Strategic Performance Management: How KPIs Show Your Organization's Health (Part I)
- This webcast helps one gain an in-depth understanding of the characteristics of key performance Indicators KPIs. It helps one understand how Key result indicators, performance indicators and KPIs fit together. It explains how to report KRIs, PIs and KPIs in a better practice way.
- Tags: Performance, Health Care, KPI, Performance Management, Human Resources, Workforce Management
- Webcasts
- Swiss Post Improves Personnel Management With SAP
- Swiss Post needed a solution that would work with SAP R/3 HR and other internally created applications, integrating its personnel and HR functions enterprisewide. Swiss Post wanted to collect and analyze key performance indicators KPIs for personnel management across the company. IBM Business Consulting Services created a solution based on...
- Tags: Personnel Management, SAP AG, KPI, IBM Corp., Enterprise Resource Planning (ERP), Enterprise Software, Software
- Case studies
- Measure What Matters: Defining Key Performance Indicators
- The beauty of Web analytics—and the promise of the Internet—is the ability to capture nearly unlimited amounts of data about your Web site. Without a clear strategy to "measure what matters," your Web analytics initiatives will quickly drown in a sea of data. So how can you turn these incredible...
- Tags: Omniture Inc., KPI
- White papers
- Oracle Case Study: St. Luke's
- Founded by the Episcopal Diocese of Texas, St. Luke's delivers primary and tertiary healthcare to patients in the Houston metropolitan area and around the world. St. Luke's needed to streamline reporting, enable better and faster decisions, and improve performance visibility through value-added analysis. Management needed a common tool to proactively...
- Tags: Oracle Corp., KPI, St. Luke, Balanced Scorecard, Marketing, Marketing Research
- Case studies
- Ceska lekarna Achieves a Permanent Increase in Profitability With Key Performance Indicators
- Ceska lekarna wanted to enable central management of business activities with detailed sales analysis of the data that was previously stored in local database and manage inventory mix and levels. The challenge was to standardize product masters to facilitate sales analysis across all pharmacies and provide detailed information on costs...
- Tags: Budgeting, Pharmacy, KPI, Sales Strategy, Sales Force Management, Financial Accounting, Sales, Finance
- Case studies 2008-05-01
- Implementing KPIs - A 12-Step Process
- The attendee of this webcast will understand how to implement KPIs; steps to be carried out by an in-house team; and why this may be the major breakthrough in turning the organization from good to great.
- Tags: SAS Institute, KPI
- Webcasts 2008-01-16
- Implementing KPIs in Smaller Organizations (
- The attendee of this webcast will learn how smaller organizations should approach the implementation of KPIs, the practical steps that can be carried out by an in-house team, and, why carrying out this exercise may well be the major breakthrough in turning the organization from good to great.
- Tags: SAS Institute, KPI, Organization
- Webcasts 2007-12-05
- IT Manager Webcast: Application Platform: Using KPIs to Streamline Development (Level 200)
- One of the main benefits of moving to Application Lifecycle Management ALM with an integrated rather than ad hoc technology set to support the process is the visibility to get into the life cycle. Knowing how to 'Read the tea leaves' can help to identify constraints early and take corrective...
- Tags: Webcast, Streamline, Microsoft Corp., Application Lifecycle Management, KPI
- Webcasts 2008-01-11
- CRM and SFA Enterprise Performance Management Reporting and Analysis System - Fortune 100 High Tech Co.
- In this case, the flexible nature of Digital Clay's development environment allowed the VAR to rapidly develop an analytical tool set that took advantage of their ability to import disparate data from multiple sources and combine it into standard CRM and custom tables for analysis across a wide variety of...
- Tags: Environment, Dashboard, KPI, SFA, Analysis, CRM, Digital-Clay, Sales Force Automation (SFA), Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies 2008-01-01
- TechNet Webcast: Deliver Actionable Insight Throughout Your Organization With Data Mining (Part 3 of 3): Use Predictive Intelligence to Create Smarter KPIs (Level 200)
- The Key Performance Indicator KPI is an essential tool in building business intelligence applications for executive and strategic use. However, traditional KPIs are built over historical data, showing what has happened in the past and the current state of the business. There is increasing demand for "predictive KPIs," which show...
- Tags: Webcast, Data Mining, KPI, Microsoft TechNet
- Webcasts 2007-11-29
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