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Screen Locks spontaneously, mouse unable to gain focus: There has been something truly weird happening with my PC over the last couple of days and its driving me crazy trying to figure it out.Periodically my screen locks spontaneously (like someone pressed Window-L) and I have to Cntrl-Alt-Del to log back in. After logging back in, my mouse...; Tags: Keyboards, Mice, kpeoples@..., keyboard, mouse, power management, computer; Discussion threads 2007-05-24

Tech handles sexist user with team approach: Our previous installment of "What Would You Do?" presented the story of Rachel, a support tech who was asked by a caller to transfer the call to a male tech. Although Rachel complied with the user's request, she was left feeling that there was perhaps another way she could have...; Tags: Becky Roberts, caller, male tech, Rachel, team; Technical articles 2003-08-19

Windows XP Network Troubleshooting Power Checklist: Windows XP is pretty easy to connect to a network. Sometimes, however, things just go awry. That's when you need a strategy. This power checklist walks you through how to figure out what's wrong with Windows XP networking and how to get it fixed.; Buy Now

Cisco IOS Command Chart (IOS v.12+): Becoming proficient with Cisco equipment means remembering a whole new set of commands. These command charts give you a quick way to look up the needed IOS commands and switches when you need them.; Buy Now