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- From the Knowledgebase
- There are two new Knowledgebase articles to report. One is for Office 2007, the second applies to Access 2007: Description of the 2007 Office hotfix package: February 26, 2008: With Office 2007 installed, Office Document Imaging doesn't display full scanner names if the names contain over 30...
- Blog posts 2008-03-27
- Latest Office articles from the Knowledgebase
- There are a few new Office articles in the Knowledgebase to report: Shortcuts for applications in the 2007 Office system are not generated in the designated location on a computer that is running Windows Vista: This one's for anyone using the Office Customization Tool OCT to create...
- Blog posts 2008-03-21
- Office 2007 security issues--new from knowledgebase
- Security-related Group Policy settings in the 2007 Office system do not work as expected I've not worked with Office 2007's security, but this new article from the knowledge base discusses some issues that might be important to you. All the products seem to be affected. I'd like...
- Blog posts 2008-03-08
- Knowledgebase procedures and policies
- We are implementing a Service Desk with a knowledgebase component. I am interested in existing policy/procedures manuals for ensuring consistency in the submission, indexing, approvals process etc for articles, documents, etc for the knowledgebase.All assistance appreciated.
- Discussion threads 2007-02-22
- A KnowledgeBase for Beginners in the Net
- Could you please give a link to a really good Knowledbase for beginner PC users which is on the Internet?I would appreciate it if it covers main points on computers as electric (not electronic, but electric) devices and basics on how to start working with Windows and applications (just...
- Q&A 2005-09-27
- How Many People for a KnowledgeBase
- Context:We are now looking into creating a knowledge base in a form of an Intranet site to cover beginner's basics: elementary operations with a computer running under Windows 2000, working with Word, Excel.We are currently thinking of very short documents (notes, rather)written in very plain, if not openly childish language.Question:Could...
- Q&A 2005-08-03
- Knowledgebase vs CBT
- I wanted to break this into a seperate thread.There was a little bit of discussion of CBTs vs. a searchable knowledgebase as an added Feature to TPG.I know several companies that do online CBTs, and Im sure it would be possible to partner with one of them. Does anyone know...
- Discussion threads 2005-03-31
- Whaddidoo Trouble Tracker 1.01 (Windows)
- Anyone who has provided technical support to users knows that problems rarely only happen once. Time and again, the same old problems will rear their ugly heads. There are plenty of times you'll remember the problem, but not the solution. Most knowledgebases are unweildy things that slow you down more...
- Software downloads 2005-10-04
- eBerry Online Scheduler 1.5 (Windows)
- eBerry Online Scheduler offers a Reminder, KnowledgeBase, Telephone Directory, Address Book along with attractive Downloadable Skin themes like Tabletop, Haunted, Sensuous Girls etc
- Software downloads 2003-08-20
- Responsive Knowledgebase 1.01 (Windows)
- Responsive KnowledgeBase is a technical support tool that allows you to record solutions to tech support problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly...
- Software downloads 2002-07-22
- NetXtract Personal 3 (Windows)
- This Internet research productivity tool helps you to quickly pinpoint information within Web pages and documents. Save information to your own personal desktop knowledgebase. netXtract automatically indexes each document displayed by IE, extracts all contexts for any key term you choose and allows you to 'jump' directly to the context...
- Software downloads 2006-11-27
- Knowledge Is Power: The Knowledgebase Advantage of Novell ZENworks Asset Management
- Novell ZENworks Asset Management includes dozens of methods that enable it to discover, normalize, assimilate and present information effectively. This breakthrough product integrates asset inventory, software usage and license reconciliation to provide the most complete, accurate view of software installations and license compliance available. The combination of hardware, software and...
- White papers 2005-06-13
- Podcast: Driving the Corporate Knowledgebase with Intellectual Property Management
- Listen to this Outlook Series podcast on enterprise search, featuring Laurent Simoneau, President and CEO of Coveo Solutions. Simoneau argues that corporate data is a critical strategic asset that loses its value if you can't find the information you need when you need it. Simoneau goes on to describe the...
- Webcasts
- Tele-Support HelpDesk 4.0 (Windows)
- For help desk, customer service, tech support, and call tracking applications. This is a fully functional help desk application that runs stand-alone built in contact manager or integrates with ACT! GoldMine, or Microsoft Business Contact Manager BCMcontact managers. Includes in-bound/out-bound e-mail processing and linking feature, intake forms, knowledgebase system, bug...
- Software downloads 2008-07-21
- AddWeb Website Promoter Professional 5.0 (Windows)
- AddWeb enables you to submit to your Web site to thousands of search engines, directories, and link sites. Check and track your ranking, get live Web traffic stats, get advice on boosting your site's position on search engiens, and edit your pages with position-boosting code. Automated rules-checking keeps you from...
- Software downloads 2003-10-29
Additional Resources
- Adobe Acrobat
- I get this message when opening Adobe Acrobat 6: There was an error loading the plug-in 'PaperMetaData.apí' . The plug-in failed to initialize. I cannot convert Word documents to PDF. Can anyone help me?Adobe's Knowledgebase article...about the problem is here:http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=330649
- Discussion threads 2007-02-15
- Querybot Web Knowledgebase/FAQ 1.3 (Windows)
- Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new...
- Software downloads 2005-07-08
- Sun Storage Consolidation and Virtualization Solution Boosts Performance, Lowers TCO
- KnowledgeBase Marketing provides information and database marketing solutions that enable companies to acquire and manage profitable customer relationships across traditional and Web-based contact points. The company's challenge was to provide cost-effective storage for data growing at more than 35% per year to improve storage utilization and management. They wanted to...
- Case studies 2007-12-01
- Win2K lanman server
- Win2KPro, notebook, stand alone:While reinstalling a copy of ACT, I can no longer get it to install properly. I get an error to start server lanman before conrinuing.This WAS on a network at one time, Novell, but now is a stand alaone. I am thinking the registry key...
- Discussion threads 2007-06-29
- WHAT IS ACTIVE DIRECTORY IN WIN 2K
- GIVE DEATAIL OF ACTIVE DIRECTORY OBJECT,SCHEMA, GROUP PLOCIES..Too much to explain...go read a book insteadOr you can visit Microsoft's Knowledgebase and read about it.
- Discussion threads 2007-06-22
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