knowledge management performance evaluation

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A Review of Survey Research in Knowledge Management Performance Measurement: 1995-2004

This paper surveys knowledge management KM development using a literature review and classification of articles from 1995 to 2004 with a keyword index and article abstract in order to explore how KM performance evaluation has developed during this period. Discussion is presented, indicating the followings future development directions for KM...

Tags: Performance, Knowledge, Performance Evaluation, Survey, Knowledge Management Performance Evaluation, Knowledge Management, Business Intelligence, Strategy, Performance Management, Enterprise Software, Software, Data Management, Management, Human Resources, Workforce Management

White papers 2005-06-29

Additional Resources

Use This Evaluation Form to Improve Employee Performance

Structured performance reviews allow managers to help employees recognize their strengths and weaknesses and to provide direction in improving skills and performance. This evaluation form is designed to make it easier for managers to deliver the constructive feedback employees need. This form provides a framework for developing an evaluation system....

Tags: Performance, Performance Management, Human Resources, Workforce Management

Tools & templates 2006-03-16

Customer Knowledge Management - Improving Performance of Customer Relationship Management With Knowledge Management

This paper illustrates the use of modern information technology to provide knowledge support to CRM processes. This knowledge support allows for performance enhancement in customer oriented business processes. This reasoning is based on an integrated Customer Knowledge Management process model, which identifies six CRM sub-processes and four aspects of Knowledge...

Tags: Performance, Knowledge, Knowledge Management, CRM, University Of St. Gallen, Strategy, Management

White papers 2004-01-11

Project Management as a Knowledge Management Primer: The Learning Infrastructure in Knowledge-Intensive Organizations: Projects as Knowledge Transformations and Beyond

The digital economy is based on knowledge and the ultimate objective is the reinforcement of performance. The business strategy has been shifted from the management of tangible assets to intangible resources and the traditional competitive position of business units is based on their capacity for effective action. The main conclusion...

Tags: Project Management, Knowledge, Knowledge Management, Emerald, Strategy, Management

White papers 2004-04-20

Refined TCP Performance Evaluation With Simple Modeling

This paper presents analytical results of a TCP Transmission Control Protocol model based on a Markov chain, refining the previous works on performance evaluation of one bulk transfer TCP flow among exogenous traffic. While most of these works are mainly focused on the mean throughput evaluation, this model allows with...

Tags: TCP, Modeling, Tcp/Ip, Networking

White papers 2007-01-01

DEKSI KM 1.0 (Windows)

DEKSI Knowledge Management is an advanced, powerful and feature rich Enterprise Knowledge Management system. It consists of two modules: Enterprise Knowledge Management Knowledge Search Keyword and Context Enterprise Knowledge Management Module: The Knowledge Management module consists of four options: Knowledge Management Topics, Post your Ideas, Bulletin Board, Learning Experience.

Tags: Knowledge, Microsoft Windows, DEKSI Knowledge Management, Knowledge Management, Business Intelligence, Strategy, Enterprise Software, Software, Data Management, Management

Software downloads 2006-04-09

Evaluation Techniques for Biometrics-Based Authentication Systems (FRR)

Biometrics-based authentication is becoming popular because of increasing ease-of-use and reliability. Performance evaluation of such systems is an important issue. This paper attempts to address two aspects of performance evaluation that have been conventionally neglected. First, the "difficulty" of the data that is used in a study influences the evaluation...

Tags: Technique, Performance Evaluation, Authentication System, Authentication, Biometrics, Performance Management, Team Management, Authentication/Encryption, Security, Human Resources, Workforce Management, Management

White papers

Achieving IT Operational Excellence: Integrating Project Management, Portfolio Management, and Knowledge Management

Integrating project management, portfolio management and knowledge management has been demonstrated to significantly improve business performance. Join this webcast to see the latest industry-leading solutions available to comprehensively address the challenges of IT project delivery and help guarantee successful outcomes.

Tags: Knowledge, Information Technology, Portfolio Management, Knowledge Management, Strategy, Project Management, Business Intelligence, Tools & Techniques, Enterprise Software, Software, Management, It Operations, It service Management, Data Management

Webcasts

A Toolkit for Performability Evaluation Based on Stochastic UML State Machines

This paper considers a sub-set of UML State Machines extended by annotations from the UML Profile for Schedulability, Performance, and Time for the modeling of technical systems and their behavior. A toolkit is presented for performability evaluation of these stochastic UML State Machine models. It extends the modeling and evaluation...

Tags: UML, Programming Languages, Ooa/Ood/Oop, Software Development, Software/Web Development

White papers 2007-10-25

How to Build and Sustain a Successful Corporate Performance Management Framework

Corporate Performance Management integrates several leading methodologies such as the Balanced Scorecard, Six Sigma, and Knowledge Management to enable companies to identify and proactively manage areas of their business that are performing well and those that are not which makes it an essential discipline to achieve shareholder, customer, operations, and...

Tags: Corporate Performance Management, Better Management.com, Business Intelligence, Enterprise Software, Software, Data Management

Webcasts

AMD Processor Performance Evaluation Guide

This white paper is intended for use by those, particularly in the hardware review community, who are interested in evaluating AMD64 performance, as demonstrated by the AMD Athlon 64 and AMD Athlon 64 FX processors. Optimal benchmarking of AMD's processors does not require detailed knowledge of processor or system architecture....

Tags: Performance Evaluation, Advanced Micro Devices Inc., Processors, Semiconductors, Hardware, Components

White papers 2003-09-01

KDOC:Knowledge Management Software 1 (Windows)

KDOC is a Knowledge Management solution that sports vital features like Smart File Management, Record Management, Knowledge Management and Continuity Management. Top 5 Reasons to use KDOC are: effective archival of knowledge documents, disciplines and organizes knowledge documents, faster creation and retrieval of documents, creates consistency in documents and automates...

Tags: Knowledge, Microsoft Windows, Hazel Infotech, KDOC, Strategy, Knowledge Management, Management, Enterprise Software, Software

Software downloads 2008-05-23

BMC Remedy Knowledge Management: Integrating Knowledge Management and Service Management

Knowledge management enables managers to harvest knowledge seamlessly within the service management workflow and to be able to deliver it to many different audiences. This white paper reviews how BMC Remedy Knowledge Management delivers a solution that minimizes the need for support executives to ever worry about the related questions...

Tags: BMC Software Inc., Service Management, Knowledge, Remedy Corp., Knowledge Management, Business Intelligence, Strategy, It Management, Enterprise Software, Software, Data Management, Management, It service Management

White papers 2005-08-12

On the Evaluation of TCP in MANETs

Past research efforts have denoted the problematic behaviour of traditional TCP agents in MANET environments and have proposed various remedies across the networking stack. However, there has not been an overall performance evaluation of different TCP agents under varying mobility conditions which takes into account past experiences in MANET evaluation....

Tags: TCP, Tcp/Ip, Networking

White papers 2007-01-01

Performance Evaluation of Switched Ethernet as Communication Media in Controller Networks

The paper presents a simulation scenario for performance evaluation of switched Ethernet as communication media in controller networks. Ethernet is the most accepted Local Area Network technology, characterized with low price and deployment robustness. Using Ethernet instead of custom industrial communication protocol can ease the development of applications. The introduction...

Tags: Performance, Network, Media, Performance Evaluation, Controller Network, Ethernet, Network Technology, Networking

White papers 2007-07-04

An Information-Theoretic Approach to Automatic Evaluation of Summaries

Until recently there are no common, convenient, and repeatable evaluation methods that could be easily applied to support fast turn-around development of automatic text summarization systems. This paper introduces an information-theoretic approach to automatic evaluation of summaries based on the Jensen-Shannon divergence of distributions between an automatic summary and a...

Tags: Summary, Evaluation Method, Performance Management, Human Resources, Workforce Management

White papers 2006-04-17

Evaluating the Dynamic Behavior of Database Applications

This paper explores the effect that changing access patterns has on the performance of database management systems. Changes in access patterns play an important role in determining the efficiency of key performance optimization techniques, such as dynamic clustering, prefetching, and buffer replacement. However, all existing benchmarks or evaluation frameworks produce...

Tags: University Of Vermont, Storage, Databases, Hardware, Enterprise Software, Software, Data Management

White papers

White Paper: The Principles of Capacity Management

When creating a system it is common knowledge that its performance is important, since users of the system will be put off it is deemed to be too slow. It is also common knowledge that performance testing tools such as OpenSTA can create load tests to help make sure that...

Tags: Performance, Knowledge, Sarquol, Performance Management, Productivity, Strategy, Human Resources, Workforce Management, Management

White papers 2006-03-16

An Archetype to Sustain Knowledge Management Systems Through Intranet

Creation and maintenance of knowledge management systems has been recognized as an important research area. Consecutively lack of accurate results from knowledge management systems limits the organization to apply their knowledge management processes. This paper proposes an archetype describing how a knowledge management system, with the support of intranet capabilities,...

Tags: Knowledge Management System, Intranet, Knowledge Management, Enterprise Software, Software

White papers 2008-08-01

Performance Management and Budgeting in the Federal Government: Brief History and Recent Developments

The Government Performance and Results Act of 1993, known as GPRA or the Results Act, sought to promote greater efficiency, effectiveness, and accountability in federal spending by establishing a new framework for performance management and budgeting in federal agencies. GPRA establishes three types of ongoing planning, evaluation, and reporting requirements...

Tags: Performance, Budgeting, Agency, Government, GPRA, Performance Management, Human Resources, Workforce Management

White papers 2005-03-16