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- Standardizing Your Product Knowledge Base: A Solution for Effective Medical Content Management
- One of the most critical capabilities a medical communication function can have is to standardize and automate product and related medical inquiries delivered to a broad range of constituencies. But this is no easy task. There are a number of disparate processes, technologies, channels to the market, and medical practice...
- Tags: Knowledge, Market, Content Management, Knowledge Base, Strategy, Management
- Webcasts
- Instant Knowledge Base (exe)
- Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants...
- Tags: Knowledge, Knowledge Base, PC Experts, Instant Knowledge Base, Help Desk, Call Centers, Strategy, It Operations, Management
- Software downloads 2008-03-18
- United Nations Agency Boosts Collaboration, Extends Knowledge Base With Portal Solution
- The United Nations Development Programme UNDP is pledged to help cut poverty in half by 2015. To help achieve this important strategic goal, it needed to improve collaboration among its country offices in Asia Pacific. The agency relied primarily on e-mail messages for communication between offices, and network storage for...
- Tags: Collaboration, Knowledge, Microsoft Corp., Portal, Knowledge Base, United Nations Development Programme, Groupware, Enterprise Software, Software
- Case studies 2008-02-13
- AllyCAD (exe)
- AllyCAD is a Professional CAD software package with advanced toolkits. The toolkits include the architectural, mechanical, structural and survey specialized functionality. The CAD engine can also be customized for your bespoke requirements.
- Tags: Knowledge, Knowledge Base, AllyCAD, CAD, Strategy, Software, Management
- Software downloads 2007-06-25
- Credit Cards (exe)
- Credit Cards is a very comprehensive knowledge base e-book designed to help you understand everything about what to look for before you apply for a credit loan. Over four hundred fully packed Credit Card articles are included in this e-book. Some of the articles include: identity theft, credit damage, credit...
- Tags: Credit Card, Knowledge Base, Sales Channel, E-books, Financial Services, Sales, Personal Technology
- Software downloads 2008-01-28
- Priorganizer (exe)
- Priorganizer is a unique to-do list manager / task manager with unlimited subtasks, a knowledge base, journal, scheduled tasks, and full text search. You can use it for managing anything from a simple to-do list to a large project plan. Use the knowledge base to help you develop ideas and...
- Tags: Knowledge, Knowledge Base, RiaForm Technology, Priorganizer, Strategy, Management
- Software downloads 2006-10-03
- Richmond SupportDesk (exe)
- Richmond SupportDesk allows the implementation of enterprise wide IT Service support, designed for rapid implementation and to deliver ITIL best practices. Delivering fast, flexible and measurable service support via Windows, Web, and Mobile client interfaces. Service desk operators workload is reduced through self service knowledge base articles and defined, structured...
- Tags: Service Desk, Knowledge, Knowledge Base, Richmond SupportDesk, Service Desk Operators Workload, It Services, ITIL, Strategy, Management
- Software downloads 2007-12-21
- The latest from the knowledge base on Office problems
- MS's Knowledgebase is reporting a few more problems with Office 2007's first service pack: You receive an error message when you try to apply any of the 2007 Office Service Pack 1 packages on a computer that is running Windows XP Service Pack 2 ...
- Tags: Knowledge, Microsoft Corp., Knowledge Base, Microsoft Office, Office Suites, Software, Susan Harkins
- Blog posts 2007-12-14
- Office 2007 stops responding with online requests
- A new knowledge base article warns that Excel 2007, PowerPoint 2007, and Word 2007 may stop responding if you use online features. by Susan Harkins
- Tags: Microsoft Office 2007, Knowledge, Knowledge Base, Knowledge Base Article, Microsoft Office, Strategy, Office Suites, Software, Management, Susan Harkins
- Blog posts 2007-11-15
- Venatek Customer Knowledge (zip)
- Venatek Customer Knowledge is a customer support tool used to store customer information and to track and resolve customer issues. The database of customer issues is also designed to be used as a company knowledge base. Supporting documentation such as Word documents or screenshots may be attached to the knowledge...
- Tags: Microsoft SQL Server, Knowledge, Knowledge Base, Venatek Customer Knowledge, Database Back End, Databases, Document Management, Storage, Strategy, Enterprise Software, Software, Data Management, Finance, Managerial Accounting, Hardware, Management
- Software downloads 2007-10-31
- KBase for Outlook (exe)
- A knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. Ease of use. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge...
- Tags: Knowledge, Knowledge Base, Microsoft Outlook, Strategy, Groupware, Microsoft Office, Office Suites, Software, Management, Enterprise Software
- Software downloads 2007-09-10
- Knowledge base
- Hi there,I am looking for a solution to distribute a knowledge base on the CD. I am looking for some freeware knowledge base that can be customized to bear a logo and to allow the users update it. I was thinking something like General Knowledge base (http://www.baltsoft.com/screenshots.asp). I am...
- Tags: bogdan.botezatu@..., knowledge base, knowledge
- Discussion threads 2007-07-06
- Build a knowledge base that streamlines your support operations
- It's senseless to invest a lot of time working out the solution to a problem without recording your findings for others to use when similar problems occur. Even a homemade knowledge base will make life easier for the support team. When IT pro Jeff Dray first joined a help...
- Tags: Team, Knowledge, Knowledge Base, Team Management, Strategy, Management
- Download resources 2006-12-21
- How to structure a knowledge base
- I have recently been asked to create a knowledge base structure that does not involve a search engine. Namely a logical filing structure to give my colleagues a rapid understanding of the computer system under test as part of a managed service. Can any forum members suggest a...
- Tags: johnmasonr32@..., knowledge base, knowledge
- Discussion threads 2007-05-22
- NetXtract Personal (exe)
- This Internet research productivity tool helps you to quickly pinpoint information within Web pages and documents. Save information to your own personal desktop knowledgebase. netXtract automatically indexes each document displayed by IE, extracts all contexts for any key term you choose and allows you to 'jump' directly to the context...
- Tags: Knowledgebase, Knowledge, Knowledge Base, NetXtract
- Software downloads 2006-11-27
- InfoSnap (exe)
- InfoSnap is a powerful information / knowledge base manager used to easily store, edit, organize, and retrieve information from various sources, and build fast, reliable knowledge bases for business or personal use. Students, academic researchers, software developers, journalists, librarians, scientists, hobbyists can use InfoSnap to store news articles, technical articles,...
- Tags: Knowledge, Information, Knowledge Base, InfoSnap, Strategy, Management
- Software downloads 2006-10-23
- Knowledgebase procedures and policies
- We are implementing a Service Desk with a knowledgebase component. I am interested in existing policy/procedures manuals for ensuring consistency in the submission, indexing, approvals process etc for articles, documents, etc for the knowledgebase.All assistance appreciated.
- Tags: david.wayne@..., Knowledgebase
- Discussion threads 2007-02-22
- Information Overload - Part I: Too Many Options
- Solution to Too Many Identities/AccountsI work in the Information Users industry, sometimes as help desk, sometimes as CAD designer, and sometimes as Trainer. I have had a most difficult time finding and keeping track of all my various accounts until I stumbled across General Knowledge Base by www.baltsoft.com. ...
- Tags: Maquier@..., knowledge, knowledge base
- Discussion threads 2007-01-29
- My Knowledge Base
- blog rootInteresting Tech BooksUser Stories Applied: For Agile Software Development: By Mike CohnI found this to be a very intresting book that discussed the use of User Stories to develop software.Sams Teach Yourself SQL™ in 10 Minutes, Third Edition: By Ben FortaThis book was a good introduction in to the...
- Tags: Development tools, Programming languages, .NET, amymarie3, Interesting, knowledge, knowledge base
- Discussion threads 2006-07-21
- Build a knowledge base that streamlines your support operations
- Have you worked for organizations that didn't have any system for recording and sharing the details of common problems? What suggestions can you add to this list of knowledge base pointers?Our Help Desk is Struggling ......Helpour company is in t
- Tags: JodyGilbert, knowledge base, knowledge
- Discussion threads 2006-12-21
