knowledge base article

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Office 2007 stops responding with online requests

A new knowledge base article warns that Excel 2007, PowerPoint 2007, and Word 2007 may stop responding if you use online features. by Susan Harkins

Tags: Microsoft Office 2007, Knowledge, Knowledge Base, Knowledge Base Article, Microsoft Office, Strategy, Office Suites, Software, Management, Susan Harkins

Blog posts 2007-11-15

Extract troubleshooting info from Windows XP BSOD error messages

The sudden appearance of a BSOD is never good news--but if you know what to look for, you can at least pull some valuable troubleshooting information from the error message. Windows expert Greg Shultz put together this overview of BSOD error messages, which includes a description of a number of...

Tags: BSOD, error message, extract, Knowledge Base article, Microsoft Windows, Microsoft Windows XP, photograph, Stop, tour, Windows XP BSOD, Windows XP BSOD Error Messages

Download resources 2006-03-24

Keep apprised of Internet Explorer update problems with this Knowledge Base article

IE is constantly being patched and updated—usually to fix security flaws—but sometimes the fixes themselves can have unfavorable results. Microsoft attempts to stay on top of the problems created by the updates and to inform you of workarounds and fixes.To that end, Microsoft has set up a regularly updated Knowledge...

Tags: Knowledge Base article, Microsoft Corp., Microsoft Internet Explorer, patch, Wax Tadpole Writing Services

Technical articles 2003-06-26

Farewell to MSHelp; hello, Web response

Now that Microsoft has pulled the plug on a key e-mail support service, getting access to KnowledgeBase articles is going to be more difficult for many users.What’s the fastest, best way to get your hands on a Microsoft Knowledge Base article? As most veteran support professionals know, the answer used...

Tags: Web, Jeff Davis, Microsoft Corp., knowledge base, Knowledge Base article, MSHelp e-mail address, e-mail, knowledge

Technical articles 2001-04-03

Additional Resources

Knowledge base

Hi there,I am looking for a solution to distribute a knowledge base on the CD. I am looking for some freeware knowledge base that can be customized to bear a logo and to allow the users update it. I was thinking something like General Knowledge base (http://www.baltsoft.com/screenshots.asp). I am...

Tags: bogdan.botezatu@..., knowledge base, knowledge

Discussion threads 2007-07-06

Microsoft Security Bulletin MS07-002 2 (Windows)

This bulletin replaces a prior security update. See the frequently asked questions FAQ section of this bulletin for the complete list. Microsoft Knowledge Base Article 927198 documents the currently known issues that customers may experience when they install this security update. The article also documents recommended solutions for these issues....

Tags: Microsoft Windows, Microsoft Corp., Security Update, Bulletin, Microsoft Knowledge Base Article 927198, Security Administration, Patches, Security

Software downloads 2007-01-22

Instant Knowledge Base 1.10 (Windows)

Instant Knowledge Base is a new, powerful help-desk, problem & solution-tracker, database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for...

Tags: Knowledge, Microsoft Windows, Knowledge Base, PC Experts, Help Desk, Strategy, It Operations, Management

Software downloads 2008-11-06

The Knowledge Life Cycle - an Executable Model for the Enterprise

Knowledge Integration includes all knowledge transmission, teaching,knowledge sharing, and other social activity that communicates either an understanding of previously produced organizational knowledge to knowledge workers, or the knowledge that certain sets of knowledge claims have been tested and that they and information about their validity strength is available in...

Tags: Knowledge, Macroinnovation Associates, Knowledge Integration, Strategy, Management

White papers 1999-04-09

New Microsoft Knowledge Base search page

Microsoft has "updated" its Knowledge Base search tools. Does anyone have an opinion on the new search pages? Personally, the one annoying thing for me is that Microsoft has limited the results to 20. Not 20 per page, but 20. I used to be able to...

Tags: Google Inc., knowledge base, Microsoft Corp., MICROSOFT HAS, Schuylkill, search tool, tool

Discussion threads 2004-10-13

General Knowledge Base 2.4 (Windows)

The program provides an opportunity to create and manage your own knowledge base: the creation of your own knowledge base becomes quick and simple. The program's interface makes it easy to use and handle. This program allows you to create a knowledge base based on any category of documents you...

Tags: Knowledge, Microsoft Windows, Knowledge Base, Baltsoft, Strategy, Management

Software downloads 2007-10-22

Pre-configured Knowledge-base or FAQs

We already have software where we can enter our own questions and answers for a knowledge base/FAQ section. I'm looking for a pre-configured, "fully loaded" knowledge base or faq package, so that we don't have to write up our own questions and answers. Does anyone know if anything like this...

Tags: Strategy, E-mail servers, Microsoft Office, jseth@...

Discussion threads 2007-06-14

Knowledge Base 1.77 (Windows)

Being a software engineer is a bit like a juggling act, keeping the grey-matter a what I have to know, b what I should know and c what I used to know airborne is an artform in itself. Sure, being a great programmer has a lot to do with implementation,...

Tags: Knowledge, Microsoft Windows, Knowledge Base, OzmoSys Australia, Strategy, Management

Software downloads 2005-11-01

Build a knowledge base that streamlines your support operations

Have you worked for organizations that didn't have any system for recording and sharing the details of common problems? What suggestions can you add to this list of knowledge base pointers?Our Help Desk is Struggling ......Helpour company is in t

Tags: JodyGilbert, knowledge base, knowledge

Discussion threads 2006-12-21

Aestiva Knowledge Base 1.0 (Mac)

If you thought setting up an information database for your customers was a big job -- then think again. Introducing Aestiva Knowledge Base, the product that makes adding a powerful database to your web site a small job. We've taken the complexities, incompatibilities, sluggishness, third-party purchases and learning curve out...

Tags: Job, Apple Macintosh, Aestiva, Recruitment & Selection, Storage, Databases, Human Resources, Workforce Management, Hardware, Enterprise Software, Software, Data Management

Software downloads 2001-07-11

Microsoft Windows 2000 Patch: SCSI Bus Reset Update (Windows)

This update resolves the "Windows 2000 SP2 Causes SCSI Bus Resets During Startup" issue on computers running Windows 2000 Service Pack 2 (SP2), and is discussed in Microsoft Knowledge Base KB Article Q297961. Download now to prevent a delay in restarting computers that have an NCR Storage Cabinet NSC array...

Tags: Microsoft Knowledge Base, SCSI, Microsoft Corp., Knowledge Base, Microsoft Windows, Microsoft Windows 2000, Operating Systems, Software

Software downloads 2001-05-30

powerKNOW 2.21 (Windows)

Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back in the business processes. Loss of Knowledge, its negative effects and the resulting costs can thus be reduced. Retrieval of Knowledge and Information can be significantly speeded up with powerKNOW. It is very effective in...

Tags: Knowledge, Microsoft Windows, KLV GmbH, powerKNOW 2.21, Strategy, Management

Software downloads 2008-01-03

Build a knowledge base that streamlines your support operations

It's senseless to invest a lot of time working out the solution to a problem without recording your findings for others to use when similar problems occur. Even a homemade knowledge base will make life easier for the support team. When IT pro Jeff Dray first joined a help...

Tags: Knowledge, Knowledge Base, Jeff Dray, Strategy, Management

Download resources 2006-12-21

Microsoft CRM 3.0: Update Rollup No. 1 03.00.5300.1189 (Windows)

"Microsoft has released Update Rollup 1 for Microsoft Dynamics CRM Server 3.0 and Microsoft CRM client for Outlook 3.0. For more information about this release, see the following Microsoft Knowledge Base article: Microsoft Knowledge Base article 922815: Update Rollup 1 is available for Microsoft Dynamics CRM 3.0. This update rollup...

Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Windows, Microsoft Corp., Microsoft CRM, Customer Relationship Management (CRM), Enterprise Software, Software

Software downloads 2007-08-17

True-Knowledge 3.6.1508 (Windows)

True-Knowledge is a personal and workgroup knowledge base manager. Intuitive and powerful, the easy and familiar Office 2003-style interface supports project organization, collaboration, custom folders, extensive searching, article editor, MS Word compatibility, WYSIWYG preview and print layout, HTML Help publisher, import and export utilities, database replication and synchronization. Version 3.6.1508...

Tags: Database, Knowledge, Microsoft Windows, Knowledge Base, Altaris Systems, True-Knowledge, Strategy, Management

Software downloads 2005-05-10

How to structure a knowledge base

I have recently been asked to create a knowledge base structure that does not involve a search engine. Namely a logical filing structure to give my colleagues a rapid understanding of the computer system under test as part of a managed service. Can any forum members suggest a...

Tags: johnmasonr32@..., knowledge base, knowledge

Discussion threads 2007-05-22