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- 10 ways to improve your client relationships
- Your clients are your business -- so a key part of being successful is cultivating a healthy relationship with them. This list will help guide you as you develop and maintain the relationships that will allow your business to thrive. by Kevin Eikenberry
- Tags: Relationship, Client Relationship, Client, Kevin Eikenberry, Performance Management, Human Resources, Workforce Management
- Blog posts 2008-07-11
- Practice the art of simplicity
- Columnist Kevin Eikenberry believes that although technology can be complicated, advising your clients about it doesn't always have to be. He explains why simplicity is important in client engagements and offers tips to help you streamline your approach.We’ve all heard the joke that a consultant is someone who will tell...
- Tags: Kevin Eikenberry
- Technical articles 2001-05-14
- Nine great reasons to collaborate with your peers
- In consulting, the old adage "two heads are better than one" does hold some truth. Columnist Kevin Eikenberry explains why collaborating with peers and associates will make you a better consultant.As consultants, we need to continually be looking for ways to better serve our clients. One rich source of new...
- Tags: Groupware, Kevin Eikenberry, collaboration, network, partnership
- Technical articles 2001-03-21
- Improve your brainstorming skills to capture your best ideas
- Your next great idea could save the day, but it might never surface if you don't brainstorm. Columnist Kevin Eikenberry shares his suggestions for making brainstorming sessions more fruitful, as well as his tips for choosing the best ideas from your list.As consultants, we constantly rely on our problem-solving skills....
- Tags: Kevin Eikenberry
- Technical articles 2001-02-20
- Seven steps to better contracts with your clients
- The quality of the contract agreement can signal whether a project will succeed or fail. Columnist Kevin Eikenberry offers his advice on putting together clear, comprehensive contracts that will please consultant and client alike.Whether the problem stems from a misinterpretation, a lack of clarity, or perhaps even the client’s unrealistic...
- Tags: Kevin Eikenberry, agreement
- Technical articles 2001-01-25
- How to write a winning game plan for team teaching
- Have you ever tried to present a class with a fellow trainer? The rules of team teaching are different from when you're working alone. These tips will help you and your students benefit from having a second instructor in the room.Many people who play singles tennis have the basic skills...
- Tags: Team management, Kevin Eikenberry, Planning, game, trainer, team
- Technical articles 2000-09-29
- Get certification help from live classes on KnowledgeNet
- KnowledgeNet is a training Web site that offers certification preparation classes in a variety of formats. Read Kevin Eikenberry's review to learn how KnowledgeNet can help you locate and investigate their variety of technical training solutions.E-learning is everywhere—newspapers, magazines, your snail mail box, and your e-mail inbox. It seems as...
- Tags: Workforce management, Microsoft Office, Kevin Eikenberry, KnowledgeNet, e-learning, training
- Technical articles 2000-09-15
- Web site offers extensive information on mentoring
- Encouraging a formal or informal mentoring program can be a good way to spread knowledge and increase productivity. This Web site offers in-depth resources on the benefits of mentoring.Although the Beatles told us that “all you need is love” in our personal lives, love is not enough when it comes...
- Tags: Kevin Eikenberry, Web, Web site, mentor
- Technical articles 2000-08-25
- Follow these rules to improve your client relationships
- Without clients, you'd be out of business. Columnist Kevin Eikenberry offers ten tips to help you preserve good relationships with clients.One thing is true for all consultants: If we have any work, we have clients. And one of the most important roles we have is to maintain and enhance our...
- Tags: Kevin Eikenberry
- Technical articles 2000-08-22
- Certification: ALeSys offers learning manager program for trainers
- If you or your company is interested in certification for trainers, this marketing site can give you a good overview of this program.Many organizations today are looking for ways to increase the quality of the learning in their companies. Skillful trainers can be a big help in making such improvements....
- Tags: Workforce management, Web site development, certification program, Kevin Eikenberry, trainer, ALeSys, training
- Technical articles 2000-09-08
- games2train scores using education and entertainment
- Kevin Eikenberry takes a close look at the Web site for games2train, a company that produces educational games that are Web- or computer-based and can be tailored to fit your training topic.In the world of Web-based and computer-based training, there is a prevalent feeling of blandness and sameness. It often...
- Tags: Games, Kevin Eikenberry, entertainment, game, training
- Technical articles 2000-08-11
- Build customized courses through TrainersDirect
- The TrainersDirect Web site can provide instructors for almost any kind of class in a variety of formats. It also offers other resources for trainers, including links to professional organizations, assessment tests, and best practice Web sites.Trainers need to know what training options they have for their organizations and how...
- Tags: Web site development, Strategy, Kevin Eikenberry, trainer, customized training
- Technical articles 2000-08-04
- GroupSystems offers good collaboration research
- If you're looking for information on collaboration tools and how to use them in your company, visit GroupSystems.com. Among its features, the site has case studies of client projects as well as a "Knowledge Library" loaded with useful resources.As training professionals, we often work on projects where being able to...
- Tags: Groupware, Strategy, Kevin Eikenberry, collaboration, Knowledge Library, knowledge, GroupSystems
- Technical articles 2000-07-21
- Draw on past successes to reduce anxiety with clients
- You're sitting down with a new client and feeling anxious about the task in front of you. Follow these quick, smart steps to conquer your nervousness."The truly educated never stop learning."—A bumper sticker in San Ramon, CAThis week, I started work on a new project with a client. I spent...
- Tags: Kevin Eikenberry, anxiety, anxiousness, elephant
- Technical articles 2000-07-19
- Collaborate.com: Two heads are better than one
- In this week's Web site review, Kevin Eikenberry looks at a company that offers help with collaboration and groupware. Resources, collaboration tools, and research information are all available at Collaborate.com.One place that trainers can help our organizations improve is in the increasingly important area of collaboration and knowledge management. This...
- Tags: Strategy, Kevin Eikenberry, Resources section, collaboration, groupware, trainer, collaboration tool, Collaborate.com, CSInteractive, knowledge management, knowledge
- Technical articles 2000-07-03
- Twelve ways to engage your learning audience
- Need some help keeping your audience's attention during presentations? Trainer Kevin Eikenberry offers these tips for hooking and retaining members of your training classes.All presenters want an engaged, interested, fully attentive audience. For your message to be most effectively received, the audience must hear it. While there are many ways...
- Tags: Kevin Eikenberry
- Technical articles 2000-07-04
- Brint.com: All you want to know about knowledge management
- If you're looking for information on this current trend, look no further than Brint.com. A large part of this portal site covers knowledge management in great detail, from scholarly articles to threaded discussions.Knowledge management—everyone's talking about it. It's the latest fad. Your manager thinks that as a trainer you should...
- Tags: Business intelligence, Strategy, Kevin Eikenberry, knowledge management, knowledge, Brint.com
- Technical articles 2000-07-14
- Blackboard.com can bring you into the new millennium
- If you're looking for a way to get started with online training, take some notes on Blackboard.com. This site allows you to develop your own training programs and sign up students.The Web is becoming a more important part of many training programs, but some companies are still trying to figure...
- Tags: PRODUCTIVITY, Workforce management, Computer-based training (CBT), Web, Kevin Eikenberry, Blackboard.com, tool
- Technical articles 2000-06-12
- Learning tools from Down Under
- An Australian consultant has designed useful collection of energizers, anecdotes, and training tales to liven up your classroom presentations. Kevin Eikenberry offers a quick look at a helpful, free resource.Trainers are always looking for new tools, such as an exercise to reinforce a workshop concept or a new approach to...
- Tags: PRODUCTIVITY, Kevin Eikenberry, energizer, Tricks Trainers Trade, anecdote, tool
- Technical articles 2000-06-26
- Events, conferences, and training, oh my!
- Kevin Eikenberry has a new site for your Favorites list: TSCentral.com. If you're looking for a conference to attend, help with webcasting, or some type of training, this site can help. TSCentral has it all in one place, with quite a bit of detail.Ever been asked to find a training...
- Tags: Workforce management, Kevin Eikenberry, TSCentral, training, webcasting
- Technical articles 2000-06-19
