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- Disaster Response Company Uses Mobile Solution to Expedite Inventory Processes
- Kenyon International Emergency Services is a Texas-based company that provides emergency response services to government agencies and private companies worldwide. To help its field teams collect and catalog personal effects gathered at disaster sites, Kenyon worked with Microsoft Gold Certified Partner Catapult Systems to deploy a solution based on Windows...
- Tags: Mobile, Emergency Response, Microsoft Corp., Kenyon International Emergency Services, Pocket PC, Operating Systems, Handhelds, Security, Hardware, Software
- Case studies
Additional Resources
- International SOS Ensures Continuity of Emergency Assistance Services With Improved Disaster Recovery
- International SOS is the world's leading provider of medical assistance, international healthcare, security services and outsourced customer care. To ensure that its life-saving assistance operations were not disrupted in the event of a catastrophe or unexpected downtime, International SOS needed to improve its disaster recovery capabilities. The organization's new disaster...
- Tags: Computer Associates International Inc., SOS, International SOS, Disaster Recovery, Data Management
- Case studies 2007-10-11
- Recommendations and Insight for the Optimal Planning and Implementation of E-112, Emergency Wireless Location for the European Union
- This paper is presented to provide insight and recommendations to the European Commission as they evaluate the necessity and requirements for an EU-wide 112 emergency wireless location system. It is a collaborative effort and contains contributions from location and emergency services experts from around the globe. The paper examines the...
- Tags: European Commission, European Union, Wi-Fi, Wireless
- White papers 2005-04-13
- Emergency Response System Formed to Ensure the Safety of Indian Citizens
- The Chairman of Satyam Computer Services Ltd. strongly felt the need for a state-of-the-art emergency response system that could help citizens in a timely fashion and save millions of lives. The Emergency Management and Research Institute EMRI was formed by the Raju brothers as a not-for-profit entity with a view...
- Tags: Emergency Response, Security
- Case studies
- VoIP providers must allow emergency calls
- The UK's telecommunications watchdog Ofcom ruled this week that VoIP providers must allow access to emergency telephone numbers 999 and 112. The decision comes after a consultation process which began in July of this year. Ofcom is very strict on the issue of access to emergency...
- Tags: Phone, Ofcom, Emergency Service, Telephony, VOIP, Telecommunications, Telecom & Utilities, Networking, Justin Fielding
- Blog posts 2007-12-09
- Enabling a Quick and Comprehensive Emergency Response
- India's non-profit Emergency Management and Research Institute EMRI has launched the country's first 'Call 108' emergency services contact system, powered by solutions from Nortel. The company wanted to enable a quick and comprehensive emergency response, a reliable technology solution that was scalable for growth and provided extra reliability in mission-critical...
- Tags: Nortel Networks Corp., Emergency Response, Telephony, VOIP, Security, Networking, Telecommunications
- Case studies 2006-09-15
- Emergency Call Handling in VoIP Networks
- Effective handling of emergency calls is vital for all VoIP networks. Identifying emergency calls, prioritizing them and delivering them to the emergency operator is a key requirement. The protocols and procedures needed to enable this service exist and can be delivered today. Newport Networks 1460 session border controller supports prioritised...
- Tags: Network, Emergency Call, Telephony, VOIP, Telecommunications, Networking
- White papers 2006-04-04
- Windows 2003 Server Emergency Management Services
- This paper discusses Windows 2003 Server Emergency Management Services. Emergency Management Services EMS is a feature of Windows 2003 Server that allows remote administration via the serial port. Normally, the best solution for remote server administration is Terminal Services (or a similar third-party add-in), but this kind of remote access...
- Tags: Microsoft Windows 2003, Remote Server, Network Connectivity, TechGenix, Emergency Management Services, Microsoft Windows Server 2003, Microsoft Windows, Servers, Operating Systems, Software, Hardware
- White papers 2006-10-12
- Lawful Intercept Overview
- It has become increasingly clear that VoIP services will be expected to provide Lawful Intercept and Emergency Call Handling services to the same level experienced in the PSTN. The FCC in North America for example has mandated that both emergency calls and Lawful Intercept must be available. Whilst not all...
- Tags: Network, Service, VOIP, Networking, Telecommunications
- White papers 2005-12-22
- When Emergency Strikes, DHL Has Found the Optimal Solution in HP's Business Continuity Services
- As a global leader in the provision of transport and logistics services, DHL cannot afford long downtimes, for example in the event of a natural disaster. When emergency strikes, rapid and reliable recovery of critical business processes is crucial. HP's Business Continuity Services (BC-Services) provide customers with a comprehensive range...
- Tags: Hewlett-Packard Co., Business Continuity, Supply Chain, It Services, Business Operations
- Case studies
- Getting the Message Out in an Emergency: The Harvard University Emergency Notification System
- On 9/11, cell phones and other communication systems were greatly impaired in New York City. Telephones systems were overloaded and it was virtually impossible to effectively exchange information with or among employees and emergency responders. At Harvard University, senior management recognized the need for stronger emergency communications systems at the...
- Tags: Phone, Harvard University, U.S. Environmental Protection Agency, Telecom & Utilities
- Case studies
- The City of Calgary Improves Collaboration and Communications Among Emergency Response Teams With Nortel Networks Optical Ethernet
- The City of Calgary provides local government services to nearly one million residents. Ensuring the timely response to emergencies is essential to city services. To meet these needs, the City of Calgary implemented a new computer-aided dispatch CAD system to integrate the electronic communication among police, fire, and emergency medical...
- Tags: Collaboration, Nortel Networks Corp., Emergency Response, Online Communications, CAD, Ethernet, Fiber Optics, Optical Networking, Networking, Security, Software, Telecommunications
- Case studies
- The Emergency Alert System Fact Sheet
- The Emergency Alert System EAS is designed to provide the President with a means to address the American people in the event of a national emergency. Through the EAS, the President would have access to thousands of broadcast stations, cable systems and participating satellite programmers to transmit a message to...
- Tags: President, Emergency Alert System
- White papers
- San Diego Emergency Dispatch System Depends on Windows 2000 Advanced Server and Stratus Fault-Tolerant Servers
- When San Diego Fire and Life Safety Services SDFLSS needed a new platform for its life-critical Computer-Aided Dispatch CAD system, it turned to Windows 2000 Advanced Server and Stratus's fault-tolerant ftServer 5200. Uncompromised availability was the most important factor in selecting a new platform, as 911 emergency dispatchers rely on...
- Tags: Stratus Technologies, Fault-tolerant Server, Microsoft Windows 2000 Advanced Server, San Diego, Server, Emergency Response, Microsoft Windows 2000, Microsoft Windows, CAD, Security, Operating Systems, Software
- Case studies
- The Challenges of Emergency Management Planning in 2005
- Emergency management planning today faces many critical obstacles, such as an imbalance of focus between homeland security and natural disaster management, the challenge of involving the public in preparedness planning, the lack of an effective partnership with the business community, cuts to EM funding, and questions surrounding the evolving organizational...
- Tags: Obstacle, Disaster Recovery, Homeland Security, Organizational Structure, Business Structures, Data Management, Government, Human Resources, Finance
- White papers
- International Network Services Case Study: EUFISERV
- The European Savings Banks Financial Services Company, known as EUFISERV, maintains an international telecommunications network facilitating cross-border Automatic Teller Machine ATM transactions for and between European savings banks, as well as between the banks and companies like Visa, Europay, and American Express. EUFISERV operates an application switch and the connectivity...
- Tags: Bank, EUFISERV, Financial Services
- Case studies
- CDMA2000 International Roaming: A Status Report
- Wireless customers have become accustomed to staying connected anywhere they go, including when traveling internationally. The CDMA2000 community is rapidly expanding its international roaming capabilities and services to meet customers' needs; CDMA2000 operators offer roaming in key markets worldwide and is leading the way in providing roaming services across different...
- Tags: CDMA Development Group, CDMA2000 Community, Wi-Fi, Wireless
- White papers 2005-03-01
- HP NetServers and Microsoft Clustering Are Life Savers for 9-1-1 Emergency Services
- When dispatching emergency resources, 9-1-1 operators count on dependable computer networks. More than 25,000 times a day in cities around the world, HP NetServer systems equipped with the Microsoft clustering solution are behind the scenes running a highly advanced graphical Computer-Aided Dispatching CAD system known as VisiCAD - a mission-critical...
- Tags: Hewlett-Packard Co., TriTech Software Systems, Clustering, HP NetServer, Microsoft Corp., CAD, Servers, Software, Hardware
- Case studies
- The wonderful world of computer consulting
- blog rootWhat's an EMERGENCY to you!I got a call for an EMERGENCY support call. The client needed someone now, and he was 100 miles away. I rearranged my schedule and drove to his site.The client was complaining that icons and objects were missing and not displaying on the screen. When I...
- Tags: Games, computer, consulting, support@...
- Discussion threads 2006-02-10
- Cisco Solutions Help Athens International Airport Offer Innovative Services to Customers
- Athens International Airport is one of the first international airports to offer passengers the ability to wirelessly access the Internet through laptops, personal digital assistants PDAs, or Internet kiosks anywhere within the main terminal building. With Cisco wireless technology and advanced applications, such as IP telephony, running over a high-availability...
- Tags: Airport, Cisco Systems Inc., Athens International Airport, Internet
- Case studies
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