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karlparky@...

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Laptops and passwords: A laptop user calls to advise that their computer will not accepttheir password, what is the 1st thing you would check; Tags: karlparky@..., laptop computer, password, windows; Discussion threads 2007-01-09
Blank Monitor: If a customer called and advised that their monitor was blank whatsteps would you take to try and resolve the problemInitial StepsThe following questions and actions should narrow down the fault to either the monitor, the power or the PC.Is the power light is on at the front of the...; Tags: karlparky@..., monitor, PC, windows; Discussion threads 2007-01-09
Frozen Applications: . If a customer calls to advise that all applications are frozen. Whatis the 1st thing you must check.spyware-viruses-spywareI would reboot the computer and start checking for spywares and viruses.I would try to install and run programs like spybot search & destroy, pc rescue, adaware, evidence eliminator and/or...; Tags: spyware, karlparky@...; Discussion threads 2007-01-09
Printers: . A customer is calling to ask for a printer to be installed. Where doyou go to install a printer.??Usually printers come with their own software CD.???I usually go to the customers desk.; Tags: printer, karlparky@...; Discussion threads 2007-01-09

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